Planon mobile vs ServiceChannel

Mobile Solution of the Planon Group for Professional Field Services related activities. Planon group’s Mobile Field Services Solutions are aimed to meet field services challenges by rapidly and securely providing your field service team with solutions they can use on any mobile device type and version. It is seamlessly linked to the software platform provided by the Planon Group: SamFM. In the Planon Group extensive back-office solutions, work is planned, allocated, monitored and administratively handled. In combination with SamFM, it is known as Smart’Sam. Being targeted at maintenance and other type of field services, it allows for working in both online and offline modes. Its capabilities allow for it to be used in: • Building asset management • Reactive maintenance • Plannned preventive maintenance • Condition assessments • Capturing of meter readings • Surveys and inspections • Materials and stock management This solution is offered in combination with a secure cloud service that enables fast implementation and distribution, and maximizes scalability in use.

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.