Cold Stone vs Jersey Mike's
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cold Stone
Order custom ice cream creations, shakes, or cakes for pickup or delivery. Save your favorite orders, earn rewards, and enjoy exclusive birthday treats through a loyalty program.
- Order ice cream creations, shakes, and cakes
- Pickup at store or delivery to door
- Save favorite orders and re-order easily
- Unlimited customizations
- Earn points and redeem rewards
- Birthday Buy One, Get One FREE offer
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The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards! ABOUT MY COLD STONE CLUB REWARDS + Earn 1 point for every $1 + Receive a $5 Reward with every 50 points + Enjoy a Buy One, Get One FREE on your birthday FEATURES + Order ahead and pick up at the store + Or, get your order delivered right to your door + Easily re-order with favorites and recent orders + Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations
Jersey Mike's
Order and customize your favorite subs for pickup. Earn rewards on every purchase and redeem them easily in-store or through the app. Manage your account, track points, and find locations.
- Order on the go
- Customize orders
- Earn & redeem Shore Points®
- Find locations
- Explore menu
- Create MyMike's account
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Cut the line & order on the go! It’s easy with the Jersey Mike’s App to order & customize your favorite items, whether you like it Mike's Way® or want to create your own combination. The app allows you to earn Shore Points® on every purchase of a sub, even our kids’ meals and catering boxes. Want to know the best part about earning points? It’s redeeming them! You can easily redeem points through the app when you make a purchase or by using a QR code to scan in store. You also have access to MyMike’s where you can create your account. In MyMike’s you are able to sign up for our email club, track your Shore Points® and much more. App Features: - Find a location near you - Earn & redeem Shore Points® - Explore the menu - Order on the go - Customize your order - Create your MyMike’s account - Use an existing saved payment card - See the estimated time your order will be ready - Add notes to your order
Screenshots
Verdict
The clearest difference is review sentiment: Jersey Mike's at 82% against Cold Stone's 20%. Jersey Mike's also leads on ratings volume (1.2M vs 23K) and rating (4.9 vs 4.7). Cold Stone's advantage is ads (none vs shown). On price, update cadence, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Jersey Mike's holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Jersey Mike's has 1.2M ratings behind it against 23K, so its average is the more settled of the two. Written reviews point the same way: 20% of Cold Stone's written reviews are positive against 82% of Jersey Mike's's.
Cold Stone ships an update every 3 weeks, Jersey Mike's every 2 weeks. Both last shipped on September 25, 2026.
| Parameter | Cold Stone | Jersey Mike's |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (23K ratings) | 4.9 (1.2M ratings) — better |
| Positive reviews | 19.6% of reviews | 81.8% of reviews — better |
| Number of ratings | 23K | 1.2M — better |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #135 | #27 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 72 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | Kahala Management, L.L.C. | Jersey Mike's Franchise Systems, Inc. |
Customer experience
Cold Stone
Jersey Mike's
User reviews
Cold Stone
From 23K App Store ratingsWhat we love
- 🚀 Fast and easy order and pick up
- 👍 Exceptional ice cream and service
- 💡 Allows store to accept phone number for rewards
Room to improve
- 🐛 Buggy and glitchy app features
- 👎 Outdated and clunky app design
- 🤔 Disconnect between app and store inventory
- 💸 Incorrect orders and missing items
- 🤯 Frustrating login and account issues
Jersey Mike's
From 1.2M App Store ratingsWhat we love
- 🚀 Quick and easy ordering
- 👍 Excellent customer service
- 🚀 Convenient app experience
- 🚀 Seamless pickup process
- 👍 Consistent high-quality subs
Room to improve
- 🐛 Unreliable app performance
- 🔍 Limited customization options
- 🔍 Missing menu items on app
- 🐛 Inconsistent order accuracy
- 🔍 Confusing loyalty program
Bugs and requests
Cold Stone
Reported bugs
4 issues- Payment processing errors
- Inability to change pickup location
- Rewards not updating properly
- App crashes when trying to add gift cards
Requested features
5 requests- Ability to reorder previous orders
- Option to select custom ice cream flavors
- Integration with mobile wallets (Apple Pay, Google Pay)
- Easier way to apply rewards and discounts
- Clearer communication on store closures and order availability
Jersey Mike's
Reported bugs
3 issues- Login and account creation issues
- Incorrect orders due to app errors
- Loyalty points not tracking properly
Requested features
4 requests- Save custom sandwich orders
- More cheese and condiment options
- Ability to order fountain drinks
- Improved order history and reordering
In-app purchases
Cold Stone
No in-app purchases
Jersey Mike's
No in-app purchases
Questions
Is Cold Stone free?
Is Jersey Mike's free?
Which has better reviews, Cold Stone or Jersey Mike's?
Do Cold Stone or Jersey Mike's have ads?
Which is updated more often, Cold Stone or Jersey Mike's?
Which is more popular, Cold Stone or Jersey Mike's?
Other comparisons
