Jersey Mike's vs Firehouse Subs
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Jersey Mike's
Order and customize your favorite subs for pickup. Earn rewards on every purchase and redeem them easily in-store or through the app. Manage your account, track points, and find locations.
- Order on the go
- Customize orders
- Earn & redeem Shore Points®
- Find locations
- Explore menu
- Create MyMike's account
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Cut the line & order on the go! It’s easy with the Jersey Mike’s App to order & customize your favorite items, whether you like it Mike's Way® or want to create your own combination. The app allows you to earn Shore Points® on every purchase of a sub, even our kids’ meals and catering boxes. Want to know the best part about earning points? It’s redeeming them! You can easily redeem points through the app when you make a purchase or by using a QR code to scan in store. You also have access to MyMike’s where you can create your account. In MyMike’s you are able to sign up for our email club, track your Shore Points® and much more. App Features: - Find a location near you - Earn & redeem Shore Points® - Explore the menu - Order on the go - Customize your order - Create your MyMike’s account - Use an existing saved payment card - See the estimated time your order will be ready - Add notes to your order
Firehouse Subs
Order your favorite subs ahead of time for faster pickup. Discover new menu items and browse nutritional information. Earn points with every purchase to redeem for free food rewards.
- Mobile ordering for select locations
- Exclusive mobile rewards
- Menu exploration with descriptions
- Nutritional information access
- Restaurant locator
- Loyalty program for free food
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Order through the app, get mobile exclusive rewards, stay in the loop, and much more with the official Firehouse Subs app! Specific features include: • Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. • Stay In The Loop: Stay informed on new rewards, products, and more. • Menu: Explore your Firehouse Subs favorites and discover our newest menu additions. Plus, you can browse item descriptions and nutritional information at any time. • Find Your Firehouse Subs: Locate your nearest Firehouse Subs restaurant and never leave those subs cravings unfulfilled. • Loyalty program: Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more!
Screenshots
Verdict
The clearest difference is ads: Firehouse Subs at none against Jersey Mike's's shown. Jersey Mike's's advantage is monetization model (free vs free with in-app purchases) and review sentiment (82% vs 61%). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Jersey Mike's against 4.9 for Firehouse Subs. That said, the two scores are not equally well evidenced: Jersey Mike's has 1.2M ratings behind it against 195K, so its average is the more settled of the two. Written reviews are what separate them: 82% of Jersey Mike's's written reviews are positive against 61% of Firehouse Subs's.
Jersey Mike's ships an update fortnightly, Firehouse Subs monthly. Both last shipped on October 31, 2026.
| Parameter | Jersey Mike's | Firehouse Subs |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.2M ratings) — better | 4.9 (195K ratings) |
| Positive reviews | 81.6% of reviews — better | 60.5% of reviews |
| Number of ratings | 1.2M — better | 195K |
| Update frequency | Fortnightly — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #32 — better | #87 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 105 MB | 64 MB |
| Age rating | 4+ | 12+ |
| Developer | Jersey Mike's Franchise Systems, Inc. | Firehouse Restaurant Group, Inc. |
Customer experience
Jersey Mike's
Firehouse Subs
User reviews
Jersey Mike's
From 1.2M App Store ratingsWhat we love
- 🚀 Quick and easy ordering
- 👍 Excellent customer service
- 🚀 Convenient app experience
- 🚀 Seamless pickup process
- 👍 Consistent high-quality subs
Room to improve
- 🐛 Unreliable app performance
- 🔍 Limited customization options
- 🔍 Missing menu items on app
- 🐛 Inconsistent order accuracy
- 🔍 Confusing loyalty program
Firehouse Subs
From 195K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient for ordering ahead
- 👍 User-friendly interface
- 👍 Customizable orders
- 👍 Friendly staff
Room to improve
- 🐛 App crashes and glitches
- 🐛 Rewards system issues
- 🐛 Inconsistent order accuracy
- 🐛 Slow processing times
- 🐛 Confusing navigation
Bugs and requests
Jersey Mike's
Reported bugs
3 issues- Login and account creation issues
- Incorrect orders due to app errors
- Loyalty points not tracking properly
Requested features
4 requests- Save custom sandwich orders
- More cheese and condiment options
- Ability to order fountain drinks
- Improved order history and reordering
Firehouse Subs
Reported bugs
4 issues- Unable to log in or reset password
- Incorrect orders due to app issues
- Rewards not properly applied
- Inconsistent app functionality across devices
Requested features
5 requests- Add ability to redeem rewards in-app
- Improve rewards tracking and visibility
- Expand customization options
- Streamline order flow and processing
- Enhance communication between app and stores
In-app purchases
Jersey Mike's
No in-app purchases
Firehouse Subs
No in-app purchases
Questions
Is Jersey Mike's free?
Is Firehouse Subs free?
Which has better reviews, Jersey Mike's or Firehouse Subs?
Do Jersey Mike's or Firehouse Subs have ads?
Which is updated more often, Jersey Mike's or Firehouse Subs?
Which is more popular, Jersey Mike's or Firehouse Subs?
Other comparisons
