Comparison

Housecall Pro vs Backflow Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Housecall Pro

Manage your home services business efficiently with this field service management platform. Streamline scheduling, customer communication, invoicing, and payments to save time and grow your business.

Highlights
  • Scheduling and dispatching
  • Customer communication tools
  • Online booking capabilities
  • Estimate and invoice creation
  • Payment processing
  • GPS time tracking
  • QuickBooks Online integration
Features
Read full description

Housecall Pro is the top-rated field service management platform built to help run & grow your home services business from the palm of your hand. Save hours a week by going paperless, so you can work on your business, not just for your business. Scheduling and Dispatching • Edit your schedule from desktop or phone • Manage appointments with a drag & drop calendar • Set recurring jobs, assign teams, & schedule arrival windows • Send jobs straight to your techs’ calendars • Update techs with automatic phone notifications • Improve communication with in-app messaging • Attach notes & photos while out in the field Customer Communication • Deliver a 5-star experience • Send job status updates & on-my-way texts • Automatically send text and email reminders & confirmations • Request reviews from your best customers Online Booking • Allow customers to book online through your website, Yelp, or Facebook • Customers can directly book your available time slots Estimates & Invoices • Create, update, & send invoices & estimates from your computer or phone • Automatically email estimates, invoices, & receipts • Customize line items & add services during the job Payment • Accept cash, checks, & debit/credit • Process credit cards quickly through the app • Send text invoices & let your customers pay via phone • Directly deposit funds into your bank account • Close bigger jobs with consumer financing Marketing • Send automatic reminder & thank-you emails • Deliver automated postcards right to customers’ doorsteps GPS Time Tracking • See when your team’s at the job site & avoid miscommunications • Track techs’ locations & schedule them to the closest job QuickBooks Online Integration • Import job history, customers, & price list • Reconcile payments & invoices • Instantly sync job data into QBO Advanced Reporting • Track key data points with customizable reporting widgets • Drive business insights & optimize marketing Admin & Security • Automatically sync data to your secure cloud • Allow admins to track job status from the office • Set employee permissions • Export customer data & job information at any time Housecall Pro has powered up! Want to learn how our new powerful features can help grow your business? Call us today! Housecall Pro Awards #1 Top PerformerField Service Management Solution by Capterra Top Category Leader for a Field Service Management App by GetApp (3 years in a row) Rated Excellent on Trust Pilot for business services Subscription information: Upgrades to a paid subscription are through an in-app purchase. There are 3 different plans, starting at $59/month, that are flexible to your business’ needs. Payment for the subscription will be charged to your iTunes Account at confirmation of purchase. The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during the active subscription period. Privacy policy: https://housecallpro.com/privacy Terms of use: https://housecallpro.com/terms

About

Backflow Pro

This app digitizes backflow prevention documentation, creating secure, visual records with time-stamped photos and GPS data. It streamlines compliance letters, invoices, and repair tracking for building and facility professionals.

Highlights
  • Digital backflow prevention program creation
  • Time-stamped and GPS-stamped photo embedding
  • Electronic signature capture
  • Automated compliance letters and invoices
  • Cloud syncing across multiple devices
  • Scheduling calendar with push notifications
  • Organized file storage by project and client
Features
Read full description

A powerful, user-friendly app by Time Lock Documentation with embedded backflow testing checklists and compliance letters. This program creates a visual digital backflow documentation record which is attached to common paperwork creating digital visual proof of backflow prevention certification and compliance with governing law. The Backflow PRO provides a mobile and web synced backflow documentation process for all buildings and facilities. The Backflow program has been designed for the building, facility, and maintenance industries, for professional contractors, inspectors, plumbers, states, provinces, cities, counties, water companies, property managers and service technicians. The Backflow PRO documents backflow testing procedures providing testing “passed” and testing “failed” on the building backflow prevention device including a compliance letter, invoice, estimate, change order for any repairs required in the field. This creates a highly effective program for certifying and tracking repaired “backflow assembly devices” on a regular schedule. Backflow prevention device certifications, repairs, work estimates, and invoices are easily scheduled, visually captured, and logged with ease. The Backflow PRO leverages smartphone technology with our patented, time-lock documentation process that includes embedded photos watermarked with time, date, ambient temperature, and GPS location in addition to sorting, storing, and emailing documents and enabling signature capture (E-Sign). The program provides remote E-sign-off from multiple locations and cloud syncing on multiple devices . Features • Creates secure, digital backflow prevention program in minutes (Say goodbye to lost or damaged paperwork). • Reduces labor hours for projects by providing a digital web log and field application. • Backflow inspections, compliance letters, and repairs are easily scheduled, created, digitally captured, and logged with ease. • Embeds photos-stamped with time, date, ambient temp, GPS location. • E-signoff for multiple signatures of inspectors, project managers, etc. • Emails professionally documented, certified PDFs. • Time-locked, encrypted data fields-prevent errors and data tampering. • Organizes and stores files by date, project, system, and client. • Improves accountability-gives clients, water companies, and building owners detailed proof of work. • Designed for field use with no internet or server connections needed. • Cloud storage and synchronizing on multiple devices . • Creates full scheduling calendar with push notifications to field applications. • Certifications can be saved to the PlanGrid documents folder when the application is synchronized. • TLD PRO version, multi-user web dashboard and integrated apps allow teams to sync projects and documents on multiple devices from the field to the office. No ads. $71.99/ month; $80.99/month, $49.99/month, $29.99/month and , $3.99/month are the intended price of your in-app purchase product, Gold_Mechanical, Platinum_Mechanical, and Silver_Mechanical, Bronze_Mechanical and StandAlone_Mechanical. See privacy policy: https://timelockdocs.com/times/site/privacy-policy Terms of use: https://timelockdocs.com/times/site/terms-of-use

Screenshots

Housecall Pro4 screens
Backflow Pro4 screens

Verdict

The call

The clearest difference is monetization model: Backflow Pro at free with in-app purchases against Housecall Pro's subscription. Backflow Pro also leads on rating (5.0 vs 4.7). Housecall Pro's advantage is ratings volume (31K vs 1) and update cadence (weekly vs every 3 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Housecall Pro sells 10 in-app purchases, starting at $39.99 per month and Backflow Pro sells 5 in-app purchases, starting at $3.99 per month. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

Backflow Pro holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Housecall Pro has 31K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Housecall Pro ships an update weekly, Backflow Pro every 3 weeks. The most recent releases landed on October 28, 2026 and October 27, 2026 respectively.

Scorecard5 real differences · 6 level
Housecall Pro versus Backflow Pro: the parameters behind the verdict, then further details
ParameterHousecall ProBackflow Pro
PriceFreeFree
Rating4.7 (31K ratings)5.0 (1 ratings) — better
Positive reviews39.5% of reviews—
Number of ratings31K — better1
Update frequencyWeekly — betterEvery 3 weeks
AdsNoNo
In-app purchasesYesYes
MonetizationSubscriptionFree with in-app purchases — better
Best chart rank#129 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.6 — better
Further details — not scored
Size352 MB22 MB
Age rating4+4+
DeveloperCodefied Inc.Time Lock Documentation, LLC

Customer experience

Housecall Pro

All ratings31,037 ratings
Positive91.1%
Neutral2.6%
Negative6.3%
Written reviews517 reviews
Positive39.5%
Neutral11.6%
Negative48.9%

Backflow Pro

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Housecall Pro

Reported bugs

4 issues
  • Invoicing issues with incorrect pricing and duplicates
  • Unreliable GPS and address recognition
  • Frequent app crashes and freezes
  • Syncing problems between mobile and desktop versions

Requested features

5 requests
  • Improved calendar and scheduling features
  • Seamless QuickBooks integration
  • Route optimization capabilities
  • More customization options for invoices and estimates
  • Better mobile app functionality

Backflow Pro

Not enough reviews yet to summarise bugs or requests.

In-app purchases

10 purchases

Housecall Pro

Subscriptions10
  • HouseCall Pro Starter Plan$39.991 Month
  • HouseCall Pro Simple Plan$49.991 Month
  • Start$64.991 Month
Show 7 more
  • Basic$64.991 Month
  • Basic$69.001 Month
  • HouseCall Pro Grow Plan$79.991 Month
  • HouseCall Pro Grow Plan$99.991 Month
  • Modern Plan$139.991 Month
  • Grow$149.991 Month
  • Essentials$169.001 Month
5 purchases

Backflow Pro

Subscriptions5
  • Stand Alone Plan$3.991 Month
  • Bronze Plan$29.991 Month
  • Silver Plan$49.991 Month
Show 2 more
  • Gold Plan$71.991 Month
  • Platinum Plan$80.991 Month

Questions

Is Housecall Pro free?
Housecall Pro is free to download, with in-app purchases available.
Is Backflow Pro free?
Backflow Pro is free to download, with in-app purchases available.
Which has better reviews, Housecall Pro or Backflow Pro?
Backflow Pro is rated higher. Housecall Pro averages 4.7 out of 5 from 31K ratings, while Backflow Pro averages 5.0 from 1 ratings.
Do Housecall Pro or Backflow Pro have ads?
Neither Housecall Pro nor Backflow Pro shows ads.
Which is updated more often, Housecall Pro or Backflow Pro?
Housecall Pro ships an update weekly, and Backflow Pro every 3 weeks. Most recently, Housecall Pro was updated on October 28, 2026 and Backflow Pro on October 27, 2026.

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