Meraki vs DeskDay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Meraki
Manage and monitor your Cisco Meraki networks from your mobile device. Quickly check network status, configure devices, and troubleshoot alerts on the go.
- Network status monitoring
- Device configuration
- Alert troubleshooting
- Switch port configuration
- Mobile network management
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The power of the Cisco Meraki dashboard, in your pocket. Whether you need to quickly check the status of your networks, configure a misconfigured switch port, or check out an alerting device, the Cisco Meraki mobile experience is here to help. Have general feedback, or a feature that you wish you could use on mobile? Send us a wish from Settings -> Make a wish and let us know! We read them all!
DeskDay
Manage service desk tickets and communicate with users from anywhere. This app allows for instant notifications, ticket creation, editing, assignment, and SLA monitoring on the go. Experience flexible and efficient mobile support.
- Instant ticket notifications
- Remote ticket management
- End-user chat
- Rapid ticket creation/editing/assignment
- SLA monitoring
- Access full ticket details
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Why be chained to your desk when you can solve tickets from anywhere? With the DeskDay Mobile Service Desk App, MSPs can kiss their desks goodbye and tackle even the simplest issues on the go. Need to meet your First Response SLA while grabbing a coffee? No problem! Our Service Desk app is your ultimate companion, ensuring you're always in the loop, fast, and efficient, no matter where you are. Top Features: Instant Notifications: Get real-time alerts for new tickets and message updates, keeping you informed at all times. Manage and Resolve Tickets Anywhere: Effortlessly handle support requests from your mobile device, empowering you to work flexibly. Chat with End-Users: Communicate directly with users through the app, providing quick and effective support on the fly. Create, Edit, and Assign Tickets in Seconds: Streamline your workflow with rapid ticket management capabilities. Keep Tabs on SLAs: Monitor your SLAs and log time entries effortlessly, ensuring you meet your commitments. Access Full Ticket Details Anytime: Review comprehensive ticket information wherever you are, making informed decisions with ease. Experience the freedom of mobile support with DeskDay, and transform how you manage your service desk.
Screenshots
Verdict
The clearest difference is review sentiment: DeskDay at 100% against Meraki's 56%. Meraki's advantage is ratings volume (1.4K vs 2) and rating (4.7 vs 4.5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Meraki holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Meraki has 1.4K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 56% of Meraki's written reviews are positive against 100% of DeskDay's, so the app with the better star average is not the one people write more warmly about.
Meraki ships an update fortnightly, DeskDay monthly. The most recent releases landed on October 20, 2026 and October 24, 2026 respectively.
| Parameter | Meraki | DeskDay |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.4K ratings) — better | 4.5 (2 ratings) |
| Positive reviews | 56.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 1.4K — better | 2 |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14 — better | 15.0 |
| Further details — not scored | ||
| Size | 96 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | Meraki | DESKDAY, Inc |
Customer experience
Meraki
DeskDay
Bugs and requests
Meraki
Reported bugs
17 issues- Button presses don't register
- Icon 🤮
- Organizations Disappeared
- Updates made app unusable
- Incompatible with iPhone XS Max
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- Phones with a finger print reader broken
- No support for SAML login
- Cameras not loading
- Constant crashing
- Login barely works
- Constant re-auth required
- Incompatible with iPhone X, Xs and Xs Max
- Cannot log in
- Does not scale to new phones
- Website does not load menu on mobile
- App does not even work
- App hangs when submitting your two factor code
Requested features
6 requests- Dark mode option
- Advanced analytics dashboard
- Landscape mode
- SAML login support
- Wake on LAN
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- More functionality and close to dashboard
DeskDay
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Meraki
No in-app purchases
DeskDay
No in-app purchases









