Comparison

Meraki vs DeskDay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Meraki

Manage and monitor your Cisco Meraki networks from your mobile device. Quickly check network status, configure devices, and troubleshoot alerts on the go.

Highlights
  • Network status monitoring
  • Device configuration
  • Alert troubleshooting
  • Switch port configuration
  • Mobile network management
Features
Read full description

The power of the Cisco Meraki dashboard, in your pocket. Whether you need to quickly check the status of your networks, configure a misconfigured switch port, or check out an alerting device, the Cisco Meraki mobile experience is here to help. Have general feedback, or a feature that you wish you could use on mobile? Send us a wish from Settings -> Make a wish and let us know! We read them all!

About

DeskDay

Manage service desk tickets and communicate with users from anywhere. This app allows for instant notifications, ticket creation, editing, assignment, and SLA monitoring on the go. Experience flexible and efficient mobile support.

Highlights
  • Instant ticket notifications
  • Remote ticket management
  • End-user chat
  • Rapid ticket creation/editing/assignment
  • SLA monitoring
  • Access full ticket details
Features
Read full description

Why be chained to your desk when you can solve tickets from anywhere? With the DeskDay Mobile Service Desk App, MSPs can kiss their desks goodbye and tackle even the simplest issues on the go. Need to meet your First Response SLA while grabbing a coffee? No problem! Our Service Desk app is your ultimate companion, ensuring you're always in the loop, fast, and efficient, no matter where you are. Top Features: Instant Notifications: Get real-time alerts for new tickets and message updates, keeping you informed at all times. Manage and Resolve Tickets Anywhere: Effortlessly handle support requests from your mobile device, empowering you to work flexibly. Chat with End-Users: Communicate directly with users through the app, providing quick and effective support on the fly. Create, Edit, and Assign Tickets in Seconds: Streamline your workflow with rapid ticket management capabilities. Keep Tabs on SLAs: Monitor your SLAs and log time entries effortlessly, ensuring you meet your commitments. Access Full Ticket Details Anytime: Review comprehensive ticket information wherever you are, making informed decisions with ease. Experience the freedom of mobile support with DeskDay, and transform how you manage your service desk.

Screenshots

Meraki4 screens
DeskDay4 screens

Verdict

The call

The clearest difference is review sentiment: DeskDay at 100% against Meraki's 56%. Meraki's advantage is ratings volume (1.4K vs 2) and rating (4.7 vs 4.5). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Meraki holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Meraki has 1.4K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 56% of Meraki's written reviews are positive against 100% of DeskDay's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Meraki ships an update fortnightly, DeskDay monthly. The most recent releases landed on October 20, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Meraki versus DeskDay: the parameters behind the verdict, then further details
ParameterMerakiDeskDay
PriceFreeFree
Rating4.7 (1.4K ratings) — better4.5 (2 ratings)
Positive reviews56.3% of reviews100.0% of reviews — better
Number of ratings1.4K — better2
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14 — better15.0
Further details — not scored
Size96 MB60 MB
Age rating4+4+
DeveloperMerakiDESKDAY, Inc

Customer experience

Meraki

All ratings1,409 ratings
Positive94.3%
Neutral1.1%
Negative4.6%
Written reviews318 reviews
Positive56.3%
Neutral5.7%
Negative38.1%

DeskDay

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Meraki

Reported bugs

17 issues
  • Button presses don't register
  • Icon 🤮
  • Organizations Disappeared
  • Updates made app unusable
  • Incompatible with iPhone XS Max
Show 12 more
  • Phones with a finger print reader broken
  • No support for SAML login
  • Cameras not loading
  • Constant crashing
  • Login barely works
  • Constant re-auth required
  • Incompatible with iPhone X, Xs and Xs Max
  • Cannot log in
  • Does not scale to new phones
  • Website does not load menu on mobile
  • App does not even work
  • App hangs when submitting your two factor code

Requested features

6 requests
  • Dark mode option
  • Advanced analytics dashboard
  • Landscape mode
  • SAML login support
  • Wake on LAN
Show 1 more
  • More functionality and close to dashboard

DeskDay

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Meraki

No in-app purchases

None

DeskDay

No in-app purchases

Questions

Is Meraki free?
Meraki is free to download, with no in-app purchases.
Is DeskDay free?
DeskDay is free to download, with no in-app purchases.
Which has better reviews, Meraki or DeskDay?
Meraki is rated higher. Meraki averages 4.7 out of 5 from 1.4K ratings, while DeskDay averages 4.5 from 2 ratings.
Do Meraki or DeskDay have ads?
Neither Meraki nor DeskDay shows ads.
Which is updated more often, Meraki or DeskDay?
Meraki ships an update fortnightly, and DeskDay monthly. Most recently, Meraki was updated on October 20, 2026 and DeskDay on October 24, 2026.

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