MightyCall Classic vs CloudTalk Go

Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile Designed with small business owners and their teams in mind, MightyCall Mobile helps you monitor and manage omnichannel communications. No matter where you are, you’ll be alerted to new requests and be able to respond from your phone or reassign the task to a colleague. It’s like having your very own call center in your pocket. With the MightyCall Mobile App you can: * Get alerts - when new customer requests arrive * View customer requests – with omnichannel coverage in a single activity queue * Quickly assign requests - to yourself or a staff member with a swipe * View request details – with a single touch * Track next steps - by adding comments to a request * Immediately respond - using native applications like email or phone calls * Update your address book - with a customer’s contact info * Complete requests - with the push of a button * Monitor progress – ensuring that opportunities don’t fall through the cracks Download and install the free iOS application to get access to MightyCall features on-the-go.

Stay connected to your customers while on the go. CloudTalk Go lets you have a first-rate international call center in your pocket. Handle calls and get business done anywhere, anytime. CloudTalk Go is a flexible solution custom-made to fit your needs. Make and receive calls using a powerful call center software that’s connected to your favorite business tools, including CRM and helpdesk solutions. Whether you receive a high volume of calls or just a few, CloudTalk will fully adapt to your business’s requirements. Transform your productivity with CloudTalk Go’s contact management Features: - World-class design - Native calling experience - SMS with templates - MMS with templates - WhatsApp Inbound Messages - Call transferring - Emotion rating - Contact tags - Call notes - Voicemail - Call tracking - Call recording - Call summary - Call history - Improved filtering - Contact overview - Mute function, on-hold option, loudspeaker - Add/Edit Contacts International Numbers Acquire international numbers from 160 countries. Advanced Integrations CloudTalk Go records and syncs everything. It's backed up by all your favorite tools. Your call activity is tracked even when you aren’t actively working. Once you come back, you can use advanced call center analytics to measure customer communication. Intuitive design CloudTalk Go has a world-class design that is pleasing to navigate through. Plus, it fits right in your pocket. Categorize Your Calls Improve user and operator experience with advanced call monitoring and efficient statistical tools. Assign individual tags, notes, and emotion ratings for your customers. Advanced Features CloudTalk is constantly upgrading and improving to meet the demands of our users. Instant Access from Anywhere Get business done from wherever you are. The CloudTalk system is extremely easy to set up. You can start handling phone calls in less than 5 minutes. Flexibility and Scalability With CloudTalk, it's easy to manage both a high and low volume of calls. Quickly scale up or down to meet demand. Guaranteed Security 24/7 monitoring, data encryption, anonymity, and data erasing are guaranteed by default. Convenient Billing Model No expenses are incurred by installation. Hardware and license fees are applicable in certain cases. Sign up for CloudTalk Go at https://www.cloudtalk.io/signup/.