MightyCall Classic vs HelpCrunch Inbox

Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile Designed with small business owners and their teams in mind, MightyCall Mobile helps you monitor and manage omnichannel communications. No matter where you are, you’ll be alerted to new requests and be able to respond from your phone or reassign the task to a colleague. It’s like having your very own call center in your pocket. With the MightyCall Mobile App you can: * Get alerts - when new customer requests arrive * View customer requests – with omnichannel coverage in a single activity queue * Quickly assign requests - to yourself or a staff member with a swipe * View request details – with a single touch * Track next steps - by adding comments to a request * Immediately respond - using native applications like email or phone calls * Update your address book - with a customer’s contact info * Complete requests - with the push of a button * Monitor progress – ensuring that opportunities don’t fall through the cracks Download and install the free iOS application to get access to MightyCall features on-the-go.

HelpCrunch app lets you stay connected with your customers anywhere and anytime. • Talk to your customers on the go • Capture leads proactively • Market your products and delight customers with a speedy service • Assign team members or departments to chat • Get all contact details • Send email follow-ups right from the chat • Assign statuses to your conversations • See who's online among your customers • Instantly show or hide your HelpCrunch chat widget • Change your team availability (online/offline) • Set up notifications you want to receive Easy navigation and responsive design make interactions smooth and hassle-free.