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HelpCrunch Inbox

HelpCrunch Inbox

Customer Communication Tool

2 ratings
12 reviews
With Ads
💼 Business
📊 Productivity
Free
With Ads

Details

Released
March 17, 2020
Updated
June 1, 2026

Features

Developer

HelpCrunch Corporation
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HelpCrunch Inbox screenshot #1 for iPhone
HelpCrunch Inbox screenshot #2 for iPhone
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HelpCrunch Inbox screenshot #5 for iPhone
HelpCrunch Inbox screenshot #6 for iPhone
HelpCrunch Inbox screenshot #7 for iPhone
iphone
ipad
⭐12
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🔄6+ apps
Alternatives↘︎
❓7 answered
FAQ↘︎
📦~ in 2 months
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About

This business tool allows for on-the-go customer communication, lead capture, and proactive marketing. It facilitates team assignments for chats, contact management, and email follow-ups, ensuring speedy and delightful customer service.

✓On-the-go customer chat
✓Proactive lead capture
✓Team chat assignment
✓Email follow-ups from chat
✓Conversation status assignment
✓Customer online status visibility
✓Customizable notifications
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What's New in HelpCrunch Inbox

1.12.4

June 1, 2026

- Improved chat search experience. - Added support for opening links and copying customer profile data. - Fixed an issue with changing the status of closed chats. - Bug fixes and UI improvements.

More

User reviews

Most RecentHighest RatedLowest Rated

Nice app

Good addition for the web version
Sshpatek

Перестали приходити сповіщення

На жаль, перестали приходити сповіщення на телефон і так втрачаються чати. В налаштуваннях все увімкнено
ВВсе12

Can’t rotate on iPad

App won’t rotate on iPad so it’s doing my fingers in trying to use he tiny keyboard
CChadchadders

Russian or Ukrainian interface

Need to add Russian or Ukrainian interface. And add email to Basic (500emails). Уведомления стали приходить с большими задержками 1-2 часа.
ZOZonic Odessa

Андрій Бондаренко

Програма дуже складна в користуванні і побудована нелогічно до звичної людської логіки.
АБАндрій Бондаренко
See 7 more reviews

FAQ

Does HelpCrunch Inbox have ads?

Yes, HelpCrunch Inbox contains advertisements. This is common for free business tools that offer extensive features.

What devices does HelpCrunch Inbox support?

HelpCrunch Inbox is available for iPhone, iPad, and iPod. It is designed for mobile use across Apple devices.

How often is HelpCrunch Inbox updated?

The latest version of HelpCrunch Inbox is 1.21.2, last updated on December 13, 2024. This indicates regular updates to improve functionality and reliability.

What is the age rating for HelpCrunch Inbox?

HelpCrunch Inbox has an age rating of 4+. This suggests it is suitable for a wide audience, including younger users, though its primary function is for business use.

What are the main benefits of using HelpCrunch Inbox for businesses?

Businesses can stay connected with customers anywhere, capture leads proactively, and market products with speedy service. Team members can be assigned to chats, and follow-up emails can be sent directly from the chat interface.

Can I assign conversations to specific team members in HelpCrunch Inbox?

Yes, you can assign team members or departments to specific chats within HelpCrunch Inbox. This helps in organizing customer interactions and ensuring efficient handling of inquiries.

Does HelpCrunch Inbox offer a free trial or paid tiers?

HelpCrunch Inbox is available for free. The provided data does not indicate any paid tiers or subscription models, suggesting a free service supported by ads.