Silvertrac vs Netraops
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Silvertrac
This mobile client connects to a security guard management platform. It enables guards to perform daily rounds, verify their presence at locations, and generate client reports detailing their activities. Continued GPS use may impact battery life.
- Daily work rounds
- Proof of presence
- Client reporting
- Security guard management
- Activity tracking
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This is the front end client for use with the security guard management platform Silvertrac. It is used by security guards to complete daily work rounds and provide proof of their presence on their assigned properties and work activities to their clients with an easily consumable report. Continued use of GPS running in the background can dramatically decrease battery life.
Netraops
This platform streamlines security guard operations for companies and clients. Guards manage shifts with GPS verification, incident reporting, and task completion, while supervisors and clients gain real-time visibility through a web portal.
- GPS-verified clock-in/out
- Photo-backed incident reports
- AI-assisted report writing
- Task checklists with photo evidence
- Real-time shift monitoring
- Automated client alerts
- Payroll-ready timesheets
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NetraOps is a modern security guard management platform built for security companies and the clients they protect. Guards use the mobile app to run their shifts end-to-end — clock in with GPS verification, log patrols, submit incident reports with photos, complete checklists, take breaks, and hand off to the next guard — while supervisors and clients get real-time visibility from the web portal. BUILT FOR GUARDS - GPS-verified clock-in and clock-out at every post - Live location pings during active shifts - Photo-backed activity, incident, and maintenance reports - AI-assisted report writing to save time and improve quality - Task checklists with required photo evidence - Meal, rest, and other break tracking - Shift swap and handoff requests, directly from the phone - Push notifications for late clock-in, missed pings, and pending tasks - In-app chat with supervisors BUILT FOR SECURITY COMPANIES - Multi-site scheduling with recurring shift patterns - Bulk guard assignment and roster management - Geofenced post boundaries with automatic violation alerts - Real-time shift monitoring across all active sites - Automatic email alerts to clients on incidents - Payroll-ready timesheets with break tracking - XLSX and PDF exports for compliance and billing - Role-based access for admins, supervisors, and clients - Multi-tenant architecture — run multiple contracts in one account BUILT FOR CLIENTS - Live view of guards currently on your sites - Instant email notifications for incidents at your properties - Access to shift history, patrol reports, and photo evidence - Multi-site client accounts for property portfolios WHY NETRAOPS Security operations run on trust and accountability. NetraOps replaces paper logs, missed calls, and spreadsheet timesheets with a single system that captures what happened, where it happened, and who was there — with GPS and photo evidence attached to every event. Companies win contracts because clients can see their service in real time. Guards work more efficiently because the app guides them through their shift instead of getting in the way. PRIVACY AND LOCATION NetraOps only tracks guard location during active shifts, and only inside the geofenced boundary of assigned posts. Location tracking pauses automatically during breaks and stops the moment a guard clocks out. Guards see exactly when tracking is active with a persistent on-screen indicator. All data is encrypted in transit and at rest. REQUIREMENTS - Active NetraOps account through your employer or security company - iOS 15.0 or later - Location, Camera, and Notifications permissions Learn more at netraops.com or contact support@netraops.com.
Screenshots
Verdict
The clearest difference is rating: Netraops at 4.5 against Silvertrac's 2.6. Silvertrac's advantage is ratings volume (136 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Netraops holds the better App Store score, 4.5 against 2.6. That said, the two scores are not equally well evidenced: Silvertrac has 136 ratings behind it against 2, so its average is the more settled of the two.
| Parameter | Silvertrac | Netraops |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (136 ratings) | 4.5 (2 ratings) — better |
| Positive reviews | 20.4% of reviews | — |
| Number of ratings | 136 — better | 2 |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 89 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | SilverTrac Software, Inc. | Calvern LLC |
Bugs and requests
Silvertrac
Reported bugs
50 issues- App crashes when taking photos
- App keeps saying it is loading
- App not working properly since updated
- Logging in issues
- App goes to login screen and spins
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- System crashing multiple times
- Photos, notes, everything erased when app crashes
- App randomly crashes
- App keeps having trouble
- Cannot access app due to technical difficulties
- Hourly reports and uploads not received by supervisors/dispatchers
- App crashes all the time
- Issues don't show up
- App is always buggy
- App doesn't let you login
- App randomly won't let you take pictures
- App crashes and gives error message about too many attempts
- App hasn't downloaded complete Daily Activity report
- Entire company cannot log in after update
- App keeps showing "Downloading Route Data"
- No report is uploaded
- App shuts down by itself
- App doesn't work (stopped itself)
- Unable to reset password
- App keeps logging out by itself
- Cannot zoom in on photos on Android
- Photo quality with Android phones is horrible
- App is faulty in many ways
- No setting to automatically select QR codes or NFC
- Repeatedly crashes and fails to login
- App is very prone to crash and consistent bugs
- App crashes in between scans
- Scans don't come through to the office right away
- App deletes pictures after taking them
- App says rerouting data and deletes posts
- Have to take a picture of one post, send it, sign out, and re-sign back in for every single picture
- Pictures and written post notes sent in are not received by dispatch
- New update 4.3.3 is terrible
- App doesn't submit anything after taking a photo
- Scanning a bar takes user back to home screen
- App logged out more than 20 times over a 14-hour shift
- Pictures taken during patrol get lost when logged out
- App needs to be updated
- App only works on 'always' but gives option of 'only when using app'
- No explanation of where stored information goes
- App is a tad glitchy
- App automatically logs out on iOS
- Lost photos and report after being logged out on iOS
- App is not compatible with iOS 8 update
- App worked great prior to upgrading to iOS 8
Requested features
7 requests- Show hours clocked in/out to users
- Face recognition to sign in
- Feature to automatically select QR codes or NFC
- Previous scan/report log for guards
- Ability to see daily, weekly, monthly, and yearly entries
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- Apple Watch app support
- General Entry selection
Netraops
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Silvertrac
No in-app purchases
Netraops
No in-app purchases
Questions
Is Silvertrac free?
Is Netraops free?
Which has better reviews, Silvertrac or Netraops?
Do Silvertrac or Netraops have ads?
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