Silvertrac vs OfficerReports
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Silvertrac
This mobile client connects to a security guard management platform. It enables guards to perform daily rounds, verify their presence at locations, and generate client reports detailing their activities. Continued GPS use may impact battery life.
- Daily work rounds
- Proof of presence
- Client reporting
- Security guard management
- Activity tracking
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This is the front end client for use with the security guard management platform Silvertrac. It is used by security guards to complete daily work rounds and provide proof of their presence on their assigned properties and work activities to their clients with an easily consumable report. Continued use of GPS running in the background can dramatically decrease battery life.
OfficerReports
This app helps security companies manage their officers by tracking patrols in real-time and enabling the submission of various reports. It provides a dashboard for monitoring guard activity and offers features for scheduling and accessing important documents.
- Real-time guard tour tracking
- Incident and daily activity reports
- Field inspection and maintenance requests
- Work schedule and policy access
- Time clock with clock in/out
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The OfficerReports security guard tour tracking and reporting App is an essential tool for any company that provides security officers. It allows officers to submit reports while ensuring they are making their rounds. The guard tour system monitors the patrol activity of officers in real-time while they are on duty. Some features include: - Guard Tour Tracking system which includes a real-time dashboard that displays guard activity. - Ability to submit Incident Reports, Daily Activity Reports, Field Inspections, Maintenance Requests, Pass On Logs, Parking Violations, Temperature Logs, Truck Logs, and Visitor Logs. - Ability to view the work Schedule, Pass On Logs, Incident Checklists, Post Orders, and Policy Manuals. - Time Clock reporting with the Clock In and Clock Out features.
Screenshots
Verdict
The clearest difference is iOS requirement: OfficerReports at 12.0 against Silvertrac's 15.5. On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.6 for Silvertrac against 2.5 for OfficerReports. Both are backed by a comparable volume of ratings — 135 and 74 respectively. Written reviews are what separate them: 20% of Silvertrac's written reviews are positive against 18% of OfficerReports's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 20, 2026 and October 22, 2026 respectively.
| Parameter | Silvertrac | OfficerReports |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (135 ratings) — better | 2.5 (74 ratings) |
| Positive reviews | 20.4% of reviews — better | 17.9% of reviews |
| Number of ratings | 135 — better | 74 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5 | 12.0 — better |
| Further details — not scored | ||
| Size | 89 MB | 58 MB |
| Age rating | 4+ | 4+ |
| Developer | SilverTrac Software, Inc. | OfficerReports, Inc. |
Customer experience
Silvertrac
OfficerReports
Bugs and requests
Silvertrac
Reported bugs
50 issues- App crashes when taking photos
- App keeps saying it is loading
- App not working properly since updated
- Logging in issues
- App goes to login screen and spins
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- System crashing multiple times
- Photos, notes, everything erased when app crashes
- App randomly crashes
- App keeps having trouble
- Cannot access app due to technical difficulties
- Hourly reports and uploads not received by supervisors/dispatchers
- App crashes all the time
- Issues don't show up
- App is always buggy
- App doesn't let you login
- App randomly won't let you take pictures
- App crashes and gives error message about too many attempts
- App hasn't downloaded complete Daily Activity report
- Entire company cannot log in after update
- App keeps showing "Downloading Route Data"
- No report is uploaded
- App shuts down by itself
- App doesn't work (stopped itself)
- Unable to reset password
- App keeps logging out by itself
- Cannot zoom in on photos on Android
- Photo quality with Android phones is horrible
- App is faulty in many ways
- No setting to automatically select QR codes or NFC
- Repeatedly crashes and fails to login
- App is very prone to crash and consistent bugs
- App crashes in between scans
- Scans don't come through to the office right away
- App deletes pictures after taking them
- App says rerouting data and deletes posts
- Have to take a picture of one post, send it, sign out, and re-sign back in for every single picture
- Pictures and written post notes sent in are not received by dispatch
- New update 4.3.3 is terrible
- App doesn't submit anything after taking a photo
- Scanning a bar takes user back to home screen
- App logged out more than 20 times over a 14-hour shift
- Pictures taken during patrol get lost when logged out
- App needs to be updated
- App only works on 'always' but gives option of 'only when using app'
- No explanation of where stored information goes
- App is a tad glitchy
- App automatically logs out on iOS
- Lost photos and report after being logged out on iOS
- App is not compatible with iOS 8 update
- App worked great prior to upgrading to iOS 8
Requested features
7 requests- Show hours clocked in/out to users
- Face recognition to sign in
- Feature to automatically select QR codes or NFC
- Previous scan/report log for guards
- Ability to see daily, weekly, monthly, and yearly entries
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- Apple Watch app support
- General Entry selection
OfficerReports
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Silvertrac
No in-app purchases
OfficerReports
No in-app purchases
Questions
Is Silvertrac free?
Is OfficerReports free?
Which has better reviews, Silvertrac or OfficerReports?
Do Silvertrac or OfficerReports have ads?
Which is updated more often, Silvertrac or OfficerReports?
Other comparisons
