Comparison

Silvertrac vs SYNCrew

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Silvertrac

This mobile client connects to a security guard management platform. It enables guards to perform daily rounds, verify their presence at locations, and generate client reports detailing their activities. Continued GPS use may impact battery life.

Highlights
  • Daily work rounds
  • Proof of presence
  • Client reporting
  • Security guard management
  • Activity tracking
Features
Read full description

This is the front end client for use with the security guard management platform Silvertrac. It is used by security guards to complete daily work rounds and provide proof of their presence on their assigned properties and work activities to their clients with an easily consumable report. Continued use of GPS running in the background can dramatically decrease battery life.

About

SYNCrew

Manage your mobile workforce efficiently by leveraging existing communication tools. This app provides field data for management and ensures accurate time tracking for crew members, enhancing productivity and simplifying invoicing.

Highlights
  • Mobile workforce management
  • Field data collection
  • Accurate time tracking
  • Job site photo evidence
  • Real-time labor expense tracking
  • Subcontractor management
Features
Read full description

SYNCrew is the best way to manage a mobile workforce using the communication tools you already own. The app is easy and quick to use so management gets the data it needs and the crew in the field doesn't waste time emailing, texting, or typing notes into their phones. For crew members: -We protect your privacy by telling your employer only if you are at the job site AND when you use the app. Otherwise, we never share your location. Your employer has agreed not to use other tracking systems -SYNCrew shows your employer the great work you do by sharing a picture with them. If something happens after you leave the site, the picture is evidence that you left it right! -If you are paid hourly, SYNCrew lets you take control of your time card and get paid for every minute you work For company owners and managers: -See what is happening in the field even when you can’t leave the office -Speed up time-to-invoice, collect revenue sooner and increase cash flow -See labor expense in real-time and reduce overtime -Create perfectly accurate timesheets for your crew in seconds -Manage subcontractors by sharing work-site data -Know where your crew is based on when they clock in and out of projects, no need to spy on them with phone tracking spyware -Go back in time to see work your crew did in the past with a quick, easy search powered by our patent- pending sorting flags Please email us with any questions or issues at support@syncrew.com. Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Silvertrac1 screens
SYNCrew4 screens

Verdict

The call

The clearest difference is review sentiment: Silvertrac at 20% against SYNCrew's 0%. Silvertrac also leads on ratings volume (134 vs 13). SYNCrew's advantage is rating (2.9 vs 2.6) and iOS requirement (11.0 vs 15.5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SYNCrew holds the better App Store score, 2.9 against 2.6. That said, the two scores are not equally well evidenced: Silvertrac has 134 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 20% of Silvertrac's written reviews are positive against 0% of SYNCrew's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 21, 2026 and June 1, 2026 respectively.

Scorecard4 real differences · 6 level
Silvertrac versus SYNCrew: the parameters behind the verdict, then further details
ParameterSilvertracSYNCrew
PriceFreeFree
Rating2.6 (134 ratings)2.9 (13 ratings) — better
Positive reviews20.4% of reviews — better0.0% of reviews
Number of ratings134 — better13
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.511.0 — better
Further details — not scored
Size89 MB56 MB
Age rating4+4+
DeveloperSilverTrac Software, Inc.SYNCrew

Customer experience

Silvertrac

All ratings135 ratings
Positive36.3%
Neutral7.4%
Negative56.3%
Written reviews49 reviews
Positive20.4%
Neutral10.2%
Negative69.4%

SYNCrew

All ratings13 ratings
Positive46.2%
Neutral0.0%
Negative53.8%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Silvertrac

Reported bugs

50 issues
  • App crashes when taking photos
  • App keeps saying it is loading
  • App not working properly since updated
  • Logging in issues
  • App goes to login screen and spins
Show 45 more
  • System crashing multiple times
  • Photos, notes, everything erased when app crashes
  • App randomly crashes
  • App keeps having trouble
  • Cannot access app due to technical difficulties
  • Hourly reports and uploads not received by supervisors/dispatchers
  • App crashes all the time
  • Issues don't show up
  • App is always buggy
  • App doesn't let you login
  • App randomly won't let you take pictures
  • App crashes and gives error message about too many attempts
  • App hasn't downloaded complete Daily Activity report
  • Entire company cannot log in after update
  • App keeps showing "Downloading Route Data"
  • No report is uploaded
  • App shuts down by itself
  • App doesn't work (stopped itself)
  • Unable to reset password
  • App keeps logging out by itself
  • Cannot zoom in on photos on Android
  • Photo quality with Android phones is horrible
  • App is faulty in many ways
  • No setting to automatically select QR codes or NFC
  • Repeatedly crashes and fails to login
  • App is very prone to crash and consistent bugs
  • App crashes in between scans
  • Scans don't come through to the office right away
  • App deletes pictures after taking them
  • App says rerouting data and deletes posts
  • Have to take a picture of one post, send it, sign out, and re-sign back in for every single picture
  • Pictures and written post notes sent in are not received by dispatch
  • New update 4.3.3 is terrible
  • App doesn't submit anything after taking a photo
  • Scanning a bar takes user back to home screen
  • App logged out more than 20 times over a 14-hour shift
  • Pictures taken during patrol get lost when logged out
  • App needs to be updated
  • App only works on 'always' but gives option of 'only when using app'
  • No explanation of where stored information goes
  • App is a tad glitchy
  • App automatically logs out on iOS
  • Lost photos and report after being logged out on iOS
  • App is not compatible with iOS 8 update
  • App worked great prior to upgrading to iOS 8

Requested features

7 requests
  • Show hours clocked in/out to users
  • Face recognition to sign in
  • Feature to automatically select QR codes or NFC
  • Previous scan/report log for guards
  • Ability to see daily, weekly, monthly, and yearly entries
Show 2 more
  • Apple Watch app support
  • General Entry selection

SYNCrew

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Silvertrac

No in-app purchases

None

SYNCrew

No in-app purchases

Questions

Is Silvertrac free?
Silvertrac is free to download, with no in-app purchases.
Is SYNCrew free?
SYNCrew is free to download, with no in-app purchases.
Which has better reviews, Silvertrac or SYNCrew?
SYNCrew is rated higher. Silvertrac averages 2.6 out of 5 from 134 ratings, while SYNCrew averages 2.9 from 13 ratings.
Do Silvertrac or SYNCrew have ads?
Neither Silvertrac nor SYNCrew shows ads.
Which is updated more often, Silvertrac or SYNCrew?
Silvertrac ships an update every 2 months, and SYNCrew every 2 months. Most recently, Silvertrac was updated on September 21, 2026 and SYNCrew on June 1, 2026.

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