HotSOS Mobile vs KNOW HK

HotSOS Mobile extends Amadeus' award winning desktop Hotel Service Optimization System to the field on mobile tablets and smartphones. HotSOS is the premier application for empowering hotel employees to provide guests the best possible stay from a service and facilities perspective. Through HotSOS Mobile, employees and managers can access multiple functions catered to their role within the hotel operations.... The role based access notifies staff of awaiting service orders and allows them to view detailed information and manage pending work better. HotSOS Mobile also gives the ability to generate service orders and perform guestroom or public space inspections and gives department heads and hotel managers a tool to easily manage operations on the go. Please contact hospitality.support@amadeus.com to inquire more about Amadeus' innovative hotel solutions.

KNOW HOUSEKEEPING helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. KNOW HOUSEKEEPING allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs KNOW HOUSEKEEPING allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS