Comparison

Code Snap vs VisualSupport

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Code Snap

Access essential plumbing code data and calculations on the go. This app provides quick access to UPC & IPC tables, water line sizing, and fitting take-offs, streamlining fieldwork for plumbing professionals.

Highlights
  • UPC & IPC code tables
  • Water line sizing calculator
  • DWV & H2O fitting take-offs
  • Interactive results
  • Color-coded data
  • Field-optimized interface
  • Share code and take-off values
Features
Read full description

An all-in-one plumbing reference built for professionals who need fast, reliable code data on the job. Code Snap combines UPC & IPC tables, fitting take-offs, and water line sizing into a single streamlined app designed for real-world use in the field. Quickly access the plumbing data you rely on without digging through books or PDFs. Whether you’re sizing pipe, laying out a system, or verifying clearances, Code Snap provides practical, jobsite-ready reference you can trust. Subscriptions Code Snap offers multiple subscription options, including individual feature access or a single subscription that unlocks all tools. Available options include: • UPC & IPC – Core plumbing tables, data, and code references • Main Line – UPC & IPC water line sizing calculator • Fitting Take Off – DWV & H2O fitting take-off dimensions • Unlock All – Access to all Code Snap features A subscription is required to unlock full access to app content. Features • Quick access to core plumbing tables • Toggle instantly between UPC & IPC • Water main and branch sizing calculations • DWV and H2O fitting take-offs • Interactive instant results • Color-coded per national standards • Editable take-off values • One-handed, field-optimized interface • Share code and take off values What’s Included • Waste, water, and hot water tank sizing • Grease interceptor sizing • Meter, main, vent, and trap arm sizing • Pipe bracing requirements • Fuel gas BTU loads and pipe sizing • Medical gas sizing, codes, and pressures (UPC only) • Roof drain sizing (UPC only) • ADA restroom diagrams and requirements • Interactive wet venting diagrams (vertical and horizontal) Fitting Libraries • No-Hub Cast Iron • ABS & PVC Plastic • Pro-Press Copper • DWV Sweat fittings • H2O Sweat fittings • 90s, 45s, tees, flanges, wyes, combination fittings, fixture crosses, and more Important Note Code Snap is an independent reference tool created for plumbers and plumbing professionals, based on publicly available data and established code principles. It is not affiliated with or endorsed by IAPMO, ICC, or any regulatory authority. Always verify requirements with the Authority Having Jurisdiction (AHJ) for your project. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

VisualSupport

This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.

Highlights
  • Real-time HD video streaming
  • Screen capture for analysis
  • On-screen drawing for clear communication
  • Easy 6-digit connection code
  • Remote support from any location
Features
Read full description

Rsupport’s ‘VisualSupport – RemoteCall’ solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s ‘VisualSupport – RemoteCall’ solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection. •Improve First Call Resolution •Reduce Time to Resolution •Increase Overall Satisfaction [Key Features] 1.Real-time Video Streaming - Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream. 2.Screen Capture - Analyze issues more effectively by taking a screenshot of what the customer is streaming. 3.On-screen Drawing - Mark important areas for the customer to see to communicate certain points more clearly. 4.Easy to Connect - All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative. [Receiving Video Support - Customers] 1.Download, install, and then launch the VisualSupport application. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3.Engage in real-time video support. 4.Close the application once video support session has ended.

Screenshots

Code Snap4 screens
VisualSupport4 screens

Verdict

The call

The clearest difference is rating: Code Snap at 4.7 against VisualSupport's 4.0. Code Snap also leads on ratings volume (231 vs 12). VisualSupport's advantage is in-app purchases (none vs 14) and review sentiment (100% vs 87%). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Code Snap sells 12 in-app purchases, starting at $0.99 per month. VisualSupport asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Code Snap holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Code Snap has 231 ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 87% of Code Snap's written reviews are positive against 100% of VisualSupport's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Code Snap ships an update every 2 months, VisualSupport every 3 months. Both last shipped on October 4, 2026.

Scorecard6 real differences · 4 level
Code Snap versus VisualSupport: the parameters behind the verdict, then further details
ParameterCode SnapVisualSupport
PriceFreeFree
Rating4.7 (231 ratings) — better4.0 (12 ratings)
Positive reviews86.7% of reviews100.0% of reviews — better
Number of ratings231 — better12
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationSubscriptionFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size77 MB24 MB
Age rating4+4+
DeveloperMagnitude LLCRsupport

Customer experience

Code Snap

All ratings231 ratings
Positive93.5%
Neutral2.2%
Negative4.3%
Written reviews15 reviews
Positive86.7%
Neutral0.0%
Negative13.3%

VisualSupport

All ratings12 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

12 purchases

Code Snap

Subscriptions12
  • Monthly Access$0.991 Month
  • Monthly Access$2.991 Month
  • Main Line Sizing$8.991 Year
Show 9 more
  • Monthly Access2 variants$9.991 Month
  • Main Line Sizing$9.991 Year
  • UPC / IPC Tables$14.991 Year
  • Monthly Access2 variants$14.991 Month
  • Fitting Take Offs$14.991 Year
  • UPC / IPC Tables$19.991 Year
  • Fitting Take Offs$19.991 Year
  • All Plumbing Tools$29.991 Year
  • All Plumbing Tools$39.991 Year
None

VisualSupport

No in-app purchases

Questions

Is Code Snap free?
Code Snap is free to download, with in-app purchases available.
Is VisualSupport free?
VisualSupport is free to download, with no in-app purchases.
Which has better reviews, Code Snap or VisualSupport?
Code Snap is rated higher. Code Snap averages 4.7 out of 5 from 231 ratings, while VisualSupport averages 4.0 from 12 ratings.
Do Code Snap or VisualSupport have ads?
Neither Code Snap nor VisualSupport shows ads.
Which is updated more often, Code Snap or VisualSupport?
Code Snap ships an update every 2 months, and VisualSupport every 3 months. Most recently, Code Snap was updated on October 4, 2026 and VisualSupport on October 4, 2026.

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