VisualSupport vs Sizing US/CA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VisualSupport
This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.
- Real-time HD video streaming
- Screen capture for analysis
- On-screen drawing for clear communication
- Easy 6-digit connection code
- Remote support from any location
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Rsupport’s ‘VisualSupport – RemoteCall’ solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s ‘VisualSupport – RemoteCall’ solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection. •Improve First Call Resolution •Reduce Time to Resolution •Increase Overall Satisfaction [Key Features] 1.Real-time Video Streaming - Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream. 2.Screen Capture - Analyze issues more effectively by taking a screenshot of what the customer is streaming. 3.On-screen Drawing - Mark important areas for the customer to see to communicate certain points more clearly. 4.Easy to Connect - All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative. [Receiving Video Support - Customers] 1.Download, install, and then launch the VisualSupport application. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3.Engage in real-time video support. 4.Close the application once video support session has ended.
Sizing US/CA
This utility app helps installers determine the correct size of flexible gas piping for their projects. It calculates the appropriate pipe size based on gas type, tubing length, supply pressure, and flow capacity. Users can also access installation guides and product information.
- Flexible gas pipe sizing
- US and CA location selector
- Automatic value adjustment
- Certification card access
- Installation guide viewer
- Product search
- Direct contact with developer
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Size Gastite® and FlashShield™ flexible gas piping with this convenient and easy-to-use application for the iPhone. This app allows flexible gas pipe installers to determine the appropriate size Gastite pipe recommended for the installation at hand. Based on the project’s gas type, length of tubing run, supply pressure, pressure drop, and flow capacity – the app will calculate the appropriate size Gastite/FlashShield CSST for your application. Features : Includes a location selector for US and CA Scroll wheel automatically adjusts depending on values selected Find your certification card to link a digital version to your device FAQs View the latest Design and Installation Guide Search for Gastite and FlashShield products Contact Page submits questions and requests directly to Gastite The Gastite and FlashShield flexible gas piping systems are designed and warranted to provide sufficient gas volume and pressure for proper appliance performance using the appropriate sizing tables and methods detailed in the Design and Installation Guide and this Mobile Sizing App. Accordingly, the design pressure loss on the Gastite and FlashShield piping system under maximum probable flow conditions, from the point of delivery to the inlet connection of the equipment shall be such that the supply pressure at the equipment is greater than the minimum pressure required for proper equipment operation. Minimum Requirements - iOS version 8
Screenshots
Verdict
The clearest difference is review sentiment: VisualSupport at 100% against Sizing US/CA's 11%. VisualSupport also leads on rating (4.0 vs 3.2) and ads (none vs shown). Sizing US/CA's advantage is update cadence (every 6 weeks vs every 3 months) and iOS requirement (10.0 vs 16.0). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VisualSupport holds the better App Store score, 4.0 against 3.2. Both are backed by a comparable volume of ratings — 12 and 13 respectively. Written reviews point the same way: 100% of VisualSupport's written reviews are positive against 11% of Sizing US/CA's.
VisualSupport ships an update every 3 months, Sizing US/CA every 6 weeks. The most recent releases landed on August 31, 2026 and June 3, 2026 respectively.
| Parameter | VisualSupport | Sizing US/CA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (12 ratings) — better | 3.2 (13 ratings) |
| Positive reviews | 100.0% of reviews — better | 11.1% of reviews |
| Number of ratings | 12 | 13 — better |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 24 MB | 27 MB |
| Age rating | 4+ | 17+ |
| Developer | Rsupport | Gastite Products LLC |
Customer experience
VisualSupport
Sizing US/CA
In-app purchases
VisualSupport
No in-app purchases
Sizing US/CA
No in-app purchases
Questions
Is VisualSupport free?
Is Sizing US/CA free?
Which has better reviews, VisualSupport or Sizing US/CA?
Do VisualSupport or Sizing US/CA have ads?
Which is updated more often, VisualSupport or Sizing US/CA?
Other comparisons
