McAllen 311 vs WasteConnect+

The McAllen 311 mobile application is your official civic engagement tool to connect with the City of McAllen. Our mobile application offers a quick way to submit a request for service, seek information, or provide comments to the City. The service request is routed directly to the appropriate City Department for immediate action. This means that your request will be responded to quickly and efficiently, allowing you to check its status throughout the process, receive comments, and notify you the instant it is resolved.

Simplify Waste and Recycling Management with a Single App Stay connected to the services you rely on every day with an easy-to-use app designed to help you manage your account, stay informed, and make the most of your waste and recycling services. Whether you need to check your collection schedule, find disposal guidance, pay your bill, or receive service updates, everything you need is available in one convenient place. View Your Collection Schedule Quickly access your personalized collection schedule and stay up to date on upcoming garbage, recycling, and other service days. Know exactly when to place materials out for collection and never miss an important pickup. Get Disposal Guidance Not sure how to dispose of a specific item? Use the app's disposal search tools to find the best disposal option for thousands of common materials. Get location-specific guidance to help determine whether an item belongs in the trash, recycling, or another disposal program available in your community. Manage Your Account Access important account information whenever you need it. Review service details, stay informed about your account status, and find key information without having to make a phone call. View and Pay Bills Manage billing quickly and securely from your mobile device. View billing statements, check account balances, review payment history, and make payments directly through the app. Stay Informed Receive important notifications about service delays, holiday schedule changes, weather-related impacts, and other announcements that may affect your service. Real-time updates help ensure you're always informed. Key Features * Personalized collection schedules * Collection reminders and service alerts * Disposal guidance and recycling information * Account management tools * Billing statements and payment options * Service notifications and updates * Holiday and weather-related schedule changes * Convenient access from anywhere Download today for a smarter, simpler way to stay connected with your waste and recycling services. Manage your account, stay informed, and access the tools you need—all from one app.