Colsanitas vs 1DOC3
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Colsanitas
Manage your prepaid medicine services on the go. Pay bills, schedule appointments, request authorizations, and access medical directories. Update your profile and request documents easily.
- Pay bills and make advance payments
- Schedule, cancel, and reschedule appointments
- Request and track medical service authorizations
- Access medical directory with navigation
- Purchase and manage vouchers
- Activate travel insurance
- Update personal and contact information
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Si eres usuario Colsanitas o Medisanitas, descarga nuestra app en la que podrás acceder a nuestros servicios y gestionar los trámites de tu medicina prepagada desde donde estés. Aquí podrás: - Realizar el pago de tus facturas, pagos anticipados o pagos de inclusiones y nuevos contratos - Consultar el historial de pagos realizados - Gestionar tus métodos de pago - Solicitar, cancelar y reagendar citas con médicos de nuestra infraestructura - Solicitar autorizaciones de servicios médicos de diagnóstico o cirugía y consultar el estado de cada una de ellas - Acceder al Directorio Médico, ver la ubicación y la ruta más rápida. También vas a poder calificar tu experiencia - Realizar compra de vales, consultar los que tienes disponibles y los que ya has consumido - Activar el seguro de viaje y solicitar el certificado de activación para la asistencia médica en el exterior - Actualizar tus datos personales, datos de contacto, correspondencia, asignar una foto de perfil y cambiar tu contraseña - Consultar el Directorio de Oficinas - Solicitar un duplicado de tu carné y certificados de retención
1DOC3
Access corporate health benefits for your family's physical and mental well-being. Consult with specialists, develop healthy habits, and track your fitness. Earn rewards and recognition for your healthy lifestyle achievements.
- Corporate health benefits
- Medical consultations
- Specialist access (general medicine, nutrition, psychology, pediatrics, sexual health, veterinary)
- Wellness programs
- Fitness tracking (activity, steps, calories, rest)
- Health challenges
- Rewards and recognition
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Descarga la app de 1DOC3 y empieza a disfrutar de este beneficio corporativo que transforma la manera en que cuidas de tu salud física, mental y la de tu familia. Accede a consultas con profesionales en diferentes especialidades como medicina general, nutrición, psicología, pediatría, salud sexual y veterinaria. Comienza a desarrollar o mantener hábitos saludables con nuestros programas de bienestar. Lleva el control de tu actividad física, pasos, calorías y tiempo de descanso. Desafíate con nuestros retos que te impulsarán a activar tu cuerpo y mantenerte en movimiento. Y todo esto tiene una recompensa: tus logros y esfuerzos por un estilo de vida saludable y activo pueden llevarte a obtener los primeros lugares en el ranking de tu empresa, además de obtener insignias y reconocimiento. ¡En 1DOC3 tienes el control de tu salud y bienestar en un solo lugar!”
Screenshots
Verdict
The clearest difference is in-app purchases: Colsanitas at none against 1DOC3's 4. Colsanitas also leads on rating (4.7 vs 4.3). 1DOC3's advantage is update cadence (fortnightly vs every 2 months). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. 1DOC3 sells 4 in-app purchases, starting at $29.99 per month. Colsanitas asks for nothing beyond the download.
Colsanitas holds the better App Store score, 4.7 against 4.3. Both are backed by a comparable volume of ratings — 501 and 201 respectively. Written reviews point the same way: 41% of Colsanitas's written reviews are positive against 37% of 1DOC3's.
Colsanitas ships an update every 2 months, 1DOC3 fortnightly. The most recent releases landed on September 21, 2026 and September 23, 2026 respectively.
| Parameter | Colsanitas | 1DOC3 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (501 ratings) — better | 4.3 (201 ratings) |
| Positive reviews | 41.2% of reviews — better | 36.8% of reviews |
| Number of ratings | 501 — better | 201 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 35 MB | 108 MB |
| Age rating | 17+ | 12+ |
| Developer | Organización Sanitas Internacional | 1DOC3 SAS |
Customer experience
Colsanitas
1DOC3
Bugs and requests
Colsanitas
Reported bugs
72 issues- Fails when purchasing more than one voucher
- Specialties are repeated and without cities
- UI errors
- Navigation not friendly on iOS
- App shows no internet connection when there is
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- Cannot consult specialized exam results
- No authorizations processed
- Difficulties obtaining authorization for lab tests
- Password validation issues (constant resets)
- Delays and lack of empathy for children's medication authorization
- App is not responsive
- App does not adjust to screen size
- Slow loading times
- App crashes
- Password reset is a nightmare
- Confirmation code SMS delays
- App requires frequent password changes
- Payment with PSE fails
- Internal errors when downloading invoices
- Cannot schedule appointments (dentistry)
- Internal error when selecting document type
- App does not allow entering ID
- App is slow and closes by itself
- Cannot consult lab and image results
- System is slow to open and requires code
- App breaks constantly
- Navigation is very poor
- Cannot purchase vouchers
- App does not allow inscription of cards for payment
- Missing guard information
- Platform does not adapt to phone size
- App crashes on update
- Cannot book appointments
- Directory medical not updated
- App does not open on iPhone X
- New update crashes
- Cannot purchase electronic vouchers
- App is not functional
- App does not allow to see medical directory
- App does not open
- App is unusable
- Viewport is above the window during PSE transactions
- App does not adjust to screen size, hiding options
- Internal error when trying to download invoice
- Internal error when trying to select document type before login
- App is damaged after update
- App crashes when searching without text
- Directory search remains searching with keyboard deployed
- App does not remember password
- Voucher purchase works 1 out of 3 attempts
- Medical directory search is not efficient
- Pages are skipped when clicking 'next'
- Cannot book appointments from directory
- App crashes when trying to buy a voucher
- Voucher purchase never works
- Keyboard sometimes does not work on mobile web
- App is slow and section for appointments does not work
- Vouchers cannot be purchased
- App does not allow inscription of cards for payment
- Cannot see or purchase vouchers
- Missing guard information
- Platform does not adapt to phone size
- App crashes on update
- Cannot book appointments
- Directory medical not updated
- App does not open on iPhone X
- New update crashes
- Cannot purchase electronic vouchers
- App is not functional
- App does not allow to see medical directory
- App does not open
- App is unusable
Requested features
10 requests- Confirmation of correct documents
- More simple and effective handling
- User persona analysis
- Ability to view/download medical history
- QR code for voucher purchase in clinics
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- Dark mode
- Face ID integration
- Improved search and filtering in medical directory
- Ability to book appointments directly from medical directory
- Information on on-call services
1DOC3
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Colsanitas
No in-app purchases
1DOC3
- Suscripción mensual$29.991 Month
- Suscripción Anual$189.991 Year
- Pregunta premium$2.99
- Chat$4.99
