MyDialog vs Hotlink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyDialog
Manage all your Dialog services instantly from anywhere. Track usage, pay bills, manage data packages, and control TV channels. Offers 24/7 support and tri-lingual options.
- Manage Dialog connections
- Track call, SMS, and data usage
- Pay bills and reload accounts
- Manage data packages
- Control Dialog Television
- Manage eZ Cash wallet
- Tri-lingual support
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The MyDialog App is a new and revolutionary way for you to manage all your Dialog connections instantly from anywhere, anytime at your fingertips. ∙ Secure all your Dialog connections The My Dialog App takes your online security to the next level by placing all your Dialog connections under your NIC. ∙ Keep an eye on your usage My Dialog lets you know your usage exactly, whether it be your calls, SMS, or data. ∙ Pay your bills with ease Why waste time heading to a payment center? My Dialog lets you reload and make bill payments in just a few simple clicks! ∙ Make faster payments Save your petty cash. Enter your Visa/Master card into the My Dialog app to make convenient payments anywhere, anytime. ∙ Manage your data packages Take control of your online connectivity. Use the My Dialog app to activate and manage your internet data packages anywhere, anytime. ∙ Manage all your Dialog Television channels Calling customer support is no longer the fastest way! My Dialog lets you make payments, and activate TV channels, packages and rescans, conveniently from your own home. ∙ Enjoy exclusive Club Vision offers Download the My Dialog app to benefit even more from the most premier loyalty programme in the country. ∙ Manage your eZ Cash wallet Use My Dialog to stay updated and make transactions from your eZ Cash wallet. ∙ Enjoy 24/7 assistance and support My Dialog is available all day everyday as a portal to all your Dialog plans and subscriptions. ∙ Explore Dialog products and services with ease Are you a new subscriber or just plain curious about what we’ve been offering lately? The My Dialog app gives you the rundown on over 450 Dialog products and services conveniently and instantly. ∙ Help a friend Help your friends with the ‘Help a Friend’ feature for Mobile postpaid data add-ons, RingIN Tones and Dialog Television channel activations & rescans. ∙ Tri-lingual language support Whether your preferred language is English, Sinhalese, or Tamil, the My Dialog app is still super friendly to use. ∙ Manage Value Added Services My Dialog is your one-stop app for personalizing your Dialog value added services conveniently and instantly. ∙ Manage IDD and roaming services Stay connected with the ones you care about back home. Log into the My Dialog app to instantly manage your Dialog IDD and roaming services!
Hotlink
Manage your mobile plan, access rewards, and explore entertainment options. This app offers a unified experience for both prepaid and postpaid users, providing tools for account management, bill payments, and exclusive deals.
- Plan summary and usage tracking
- Exclusive deals and e-vouchers
- Access to entertainment services
- Bill payment and reload options
- Account management tools
- Store locator
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Maximise your Hotlink experience today! This all-new experience has been made to cater to YOU and your everyday needs. Whether for Hotlink Prepaid or Hotlink Postpaid, get everything you need now in one all-new & improved app. POSTPAID & PREPAID • Plan Summary: View your balance and stay informed about your internet usage. • Hotlink Rewards: Enjoy FREE deals from over 300 popular brands everyday from food & beverage, health & beauty, shopping, travel, entertainment and more! • Maxis TV: Gain access to the best of entertainment available on Viu, Sooka, iQiYi and more • Lifestyle: Don’t miss out on exclusive promos just for you. • E-Statement: Check your transaction activity with ease • Payment methods: Pay bill & reload with credit/debit card, online banking, & e-Wallets such as GrabPay, TouchnGo eWallet and Boost. • PUK code: Check for your code in a few taps. • Store Locator: Find your nearest Hotlink Store hassle-free. • Manage your Account: Everything you need to manage your Hotlink plan. • Contact Us: Get in touch easily with us for any concerns, questions or feedback Exclusively for PREPAID • Hotlink Rewards: There’s even more savings with our exclusive e-Vouchers when you purchase with your credit. • HotlinkMU: Purchase your personalised internet deals with HotlinkMU. • Top Up: Stay tuned to special offers giving you cashback when you top up. • Internet Passes: Check your internet usage and purchase internet passes. • Add-On: Purchase hotspot passes or extended validity for your sim. Exclusively for POSTPAID • Billing information: Credit Limit, Bill Cycle, Unbilled Amount • Direct Debit: Enable via app • Manage my WiFi - Manage your WiFi with ease! GET IN TOUCH Feel free to call us toll-free at 1300-820-120 or dial 123 from your mobile for any enquiries or check out selfserve.hotlink.com.my To learn more about the all new Hotlink All-in-One App, simply head to https://www.hotlink.com.my/en/services/mobile-app/ Don’t forget to enable push notifications to get notified on our latest offers. If you like using the Hotlink App, please rate us on your app store Works best with iOS 9.3 and above"
Screenshots
Verdict
The clearest difference is rating: MyDialog at 4.6 against Hotlink's 3.8. MyDialog also leads on ads (none vs shown) and ratings volume (2.8K vs 216). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyDialog holds the better App Store score, 4.6 against 3.8. That said, the two scores are not equally well evidenced: MyDialog has 2.8K ratings behind it against 216, so its average is the more settled of the two. Written reviews point the same way: 23% of MyDialog's written reviews are positive against 17% of Hotlink's.
MyDialog ships an update every 4 weeks, Hotlink every 3 weeks. The most recent releases landed on October 17, 2026 and October 16, 2026 respectively.
| Parameter | MyDialog | Hotlink |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2.8K ratings) — better | 3.8 (216 ratings) |
| Positive reviews | 22.7% of reviews — better | 17.4% of reviews |
| Number of ratings | 2.8K — better | 216 |
| Update frequency | Every 4 weeks | Every 3 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13 | 13.0 |
| Further details — not scored | ||
| Size | 44 MB | 166 MB |
| Age rating | 4+ | 12+ |
| Developer | Dialog Axiata PLC | Maxis Mobile |
Customer experience
MyDialog
Hotlink
Bugs and requests
MyDialog
Reported bugs
4 issues- Frequent crashes
- Login issues
- Inaccurate data tracking
- Compatibility problems
Requested features
5 requests- Improve app performance
- Simplify user interface
- Optimize data usage
- Enhance security measures
- Provide reliable service
Hotlink
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyDialog
No in-app purchases
Hotlink
No in-app purchases









