Comparison

SEPTA vs NYC Ferry

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SEPTA

Plan your entire journey with this transit app. Find nearby stops, get real-time updates, and manage your transit card. It offers a streamlined experience with trip planning and station details.

Highlights
  • End-to-end trip planning
  • Real-time transit information
  • SEPTA Key Card management
  • Nearby stop and station finder
  • Station-specific alerts and schedules
  • Metro line integration
Features
Read full description

SEPTA’s mobile app empowers riders to plan their trip end to end. Find stops and stations nearby, plan a trip, access real-time information, manage your SEPTA Key Card, and more! Improved performance and user experience - A more intuitive experience, now at faster speeds. Think ahead with the new Trip Planner - Plan your next ride without leaving the app. Get all of the Station Details - View station-specific alerts and schedules. Easily load up your SEPTA Key - Add funds and manage your SEPTA Key from the app. Get to know SEPTA Metro! - New letters and colors for our Metro lines fully integrated into the app. Stay in the know with Real-time Info - Get to-the-minute updates about upcoming routes. Find the closest stop with Nearby - Easily view (and favorite) nearby stations and routes. Get assistance from your pocket with Help - Report a concern or contact SEPTA straight rom the app. Improved features for riders with accessibility needs - Including full screen reader compatibility.

About

NYC Ferry

This app offers a comfortable and enjoyable way to commute and explore New York City. It provides paperless ticketing, live scheduling with real-time updates, and a trip planner to discover new routes. Receive personalized notifications and consider an unlimited pass for frequent travel.

Highlights
  • Paperless ticketing
  • Live scheduling
  • Real-time updates
  • End-to-end trip planner
  • Push notifications
  • 30-day Unlimited Pass
Features
Read full description

Commuting made comfortable with NYC Ferry. Come see just how easy (and enjoyable) your journey can be. Here are 5 great things you can expect from the NYC Ferry app: Help NYC “go green” with paperless ticketing! Buy and use tickets directly from your phone. Take the stress out of your commute with live scheduling and real-time updates. Get ready for an adventure! Explore NYC with our end-to-end trip planner. Stay ahead of the game with push notifications for the routes that matter to YOU. Love to ride? Take advantage of our 30-day Unlimited Pass! Available in-app only. NYC Ferry (operated by Hornblower) proudly serves New Yorkers in Manhattan, Brooklyn, Queens and The Bronx along the East River. Our state-of-the-art vessels offer you a better commuting experience—all for the same price as a subway ride!

Screenshots

SEPTA4 screens
NYC Ferry4 screens

Verdict

The call

The clearest difference is review sentiment: NYC Ferry at 59% against SEPTA's 13%. NYC Ferry also leads on rating (4.9 vs 4.4) and iOS requirement (13.0 vs 17.0). SEPTA's advantage is monetization model (free vs free with in-app purchases) and update cadence (every 3 weeks vs every 6 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYC Ferry holds the better App Store score, 4.9 against 4.4. Both are backed by a comparable volume of ratings — 29K and 54K respectively. Written reviews point the same way: 13% of SEPTA's written reviews are positive against 59% of NYC Ferry's.

UpkeepUpdate frequency

SEPTA ships an update every 3 weeks, NYC Ferry every 6 weeks. Both last shipped on September 24, 2026.

Scorecard5 real differences · 5 level
SEPTA versus NYC Ferry: the parameters behind the verdict, then further details
ParameterSEPTANYC Ferry
PriceFreeFree
Rating4.4 (29K ratings)4.9 (54K ratings) — better
Positive reviews13.1% of reviews58.8% of reviews — better
Number of ratings29K54K — better
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.013.0 — better
Further details — not scored
Size91 MB121 MB
Age rating4+4+
DeveloperSoutheastern Pennsylvania Transportation AuthorityHornblower Cruises & Events

Customer experience

SEPTA

All ratings28,894 ratings
Positive84.3%
Neutral5.0%
Negative10.8%
Written reviews298 reviews
Positive13.1%
Neutral10.4%
Negative76.5%

NYC Ferry

All ratings53,522 ratings
Positive99.3%
Neutral0.3%
Negative0.4%
Written reviews199 reviews
Positive58.8%
Neutral6.5%
Negative34.7%

User reviews

SEPTA

From 29K App Store ratings

What we love

  • 🚀 Accurate real-time tracking
  • 👍 Convenient keycard management
  • 🚀 Improved user interface design

Room to improve

  • 🐛 Inaccurate schedule information
  • 🐛 Unreliable real-time updates
  • 👎 Difficult to navigate and find information
  • 🐛 Frequent app crashes and bugs
  • 👎 Removed useful features from previous version

NYC Ferry

From 54K App Store ratings

What we love

  • 🚀 Efficient and convenient
  • 🚢 Great ferry experience
  • 👍 User-friendly app
  • 💰 Affordable transportation
  • 🌉 Beautiful views and scenery

Room to improve

  • 🐛 Crashes and glitches
  • ⏱️ Unreliable and late schedules
  • 💳 Payment issues and overcharging
  • 🗺️ Confusing navigation and trip planning
  • 🚫 Lack of customer support

Bugs and requests

SEPTA

Reported bugs

4 issues
  • Login and password reset issues
  • Inconsistent real-time data and schedule information
  • Inability to add payment methods or reload transit cards
  • Geolocation and mapping features not working properly

Requested features

4 requests
  • Ability to view full schedule instead of just point-to-point
  • Notifications for service changes and delays
  • Integration with mobile wallet for digital tickets
  • More customization options for saved routes and favorites

NYC Ferry

Reported bugs

5 issues
  • App freezing and crashing
  • Inaccurate schedules and route information
  • Payment processing errors
  • Compatibility issues with newer devices
  • Login and account management problems

Requested features

5 requests
  • Improved trip planning and route optimization
  • Real-time service updates and delay notifications
  • Ability to change account information
  • More ferry routes and increased frequency
  • Better integration with other transportation apps

In-app purchases

None

SEPTA

No in-app purchases

None

NYC Ferry

No in-app purchases

Questions

Is SEPTA free?
SEPTA is free to download, with no in-app purchases.
Is NYC Ferry free?
NYC Ferry is free to download, with no in-app purchases.
Which has better reviews, SEPTA or NYC Ferry?
NYC Ferry is rated higher. SEPTA averages 4.4 out of 5 from 29K ratings, while NYC Ferry averages 4.9 from 54K ratings.
Do SEPTA or NYC Ferry have ads?
Neither SEPTA nor NYC Ferry shows ads.
Which is updated more often, SEPTA or NYC Ferry?
SEPTA ships an update every 3 weeks, and NYC Ferry every 6 weeks. Most recently, SEPTA was updated on September 24, 2026 and NYC Ferry on September 24, 2026.

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