Epson TM Utility vs Splashtop SOS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Epson TM Utility
This application facilitates wireless setup and configuration for compatible Epson receipt printers. It allows users to print sample and customized receipts, monitor printer status, and perform quick pairing via QR code.
- Wireless printer setup
- Printer settings configuration
- Print sample receipts
- Print customized receipts
- Monitor printer status
- Quick pairing by QR code
- Firmware update
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This app enables you to setup wireless connection, configure printer settings and print sample receipts from iPhone, iPad and iPod touch to a Epson receipt printer as below. Supported Printers -TM-H6000V -TM-L90 Liner-Free Label Printer Model -TM-L100 -TM-m10 -TM-m30 -TM-m30II -TM-m30II-H -TM-m30II-S -TM-m30II-SL -TM-m30II-NT -TM-m30III -TM-m30III-H -TM-m50 -TM-m50II -TM-m50II-H -TM-P20 -TM-P20II -TM-P60 -TM-P60II -TM-P80 -TM-P80II -TM-T20II -TM-T20II-m -TM-T20III -TM-T20IV -TM-T20IV-SP -TM-T70II -TM-T82III -TM-T82IV -TM-T88V -TM-T88VI -TM-T88VI-iHUB -TM-T88VII -TM-U220 Wi-Fi -TM-U220II Supported Customer Displays -DM-D30 -DM-D70 Features -Print sample receipt -Print customized receipt -Observe printer status -Configure printer settings -Quick pairing by QR code -Easy print by QR code -Easy print by iBeacon (TM-T88VI/TM-T88VI-iHUB/TM-H6000V) -Printer Settings Backup/Restore (TM-T20IV/TM-T20IV-SP/TM-T82IV/TM-T88VII/TM-L100/TM-P20II/TM-P80II/TM-m30III/TM-m30III-H/TM-m50II/TM-m50II-H/TM-U220II) -Setup wizard (Wireless LAN / Bluetooth) -Firmware update
Splashtop SOS
Enable IT technicians to provide secure, real-time remote support to your devices. Share your screen and receive guided assistance to quickly resolve technical issues. Connect from desktops or mobile devices with bank-grade security.
- On-demand remote support
- Real-time screen sharing
- Bank-grade security
- Connect from desktop or mobile
- Voice call technician
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Secure real-time remote support from your IT technician Easily enable IT to provide secure remote support to your devices while you are at your device or computer. Your technician will be able to remotely screen share and guide you through solving issues in real-time. Why Splashtop? • Simple on-demand support across your desktop and/or mobile devices • Bank-grade security to keep you secure • Live support when you need it • Control who connects to your devices at all times Experience Splashtop Today 1. Download the SOS app on the devices/computers you would like your tech to connect to 2. Share the session ID with your remote technician 3. That’s it! Your technician can now provide the remote support you need! Key Features: • Connect from desktops or other mobile devices • Voice call your technician for assistance
Screenshots
Verdict
The clearest difference is rating: Splashtop SOS at 3.0 against Epson TM Utility's 2.1. Splashtop SOS also leads on ratings volume (71 vs 12). Epson TM Utility's advantage is iOS requirement (12.1 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Splashtop SOS holds the better App Store score, 3.0 against 2.1. That said, the two scores are not equally well evidenced: Splashtop SOS has 71 ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 15% of Epson TM Utility's written reviews are positive against 12% of Splashtop SOS's, so the app with the better star average is not the one people write more warmly about.
Epson TM Utility ships an update every 3 months, Splashtop SOS every 2 months. The most recent releases landed on October 31, 2026 and October 22, 2026 respectively.
| Parameter | Epson TM Utility | Splashtop SOS |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (12 ratings) | 3.0 (71 ratings) — better |
| Positive reviews | 15.4% of reviews — better | 12.1% of reviews |
| Number of ratings | 12 | 71 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 35 MB | 5 MB |
| Age rating | 4+ | 4+ |
| Developer | Seiko Epson Corporation | Splashtop Inc. |
Customer experience
Epson TM Utility
Splashtop SOS
Bugs and requests
Epson TM Utility
Not enough reviews yet to summarise bugs or requests.
Splashtop SOS
Reported bugs
3 issues- App crashes (implied by scammer use)
- Inability to control device remotely (mentioned by one user)
- Only works in portrait mode (mentioned by one user)
Requested features
2 requests- Improved security to prevent scammer misuse
- Better user education on scam prevention
In-app purchases
Epson TM Utility
No in-app purchases
Splashtop SOS
No in-app purchases
Questions
Is Epson TM Utility free?
Is Splashtop SOS free?
Which has better reviews, Epson TM Utility or Splashtop SOS?
Do Epson TM Utility or Splashtop SOS have ads?
Which is updated more often, Epson TM Utility or Splashtop SOS?
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