Splashtop SOS vs Star Quick Setup Utility
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Splashtop SOS
Enable IT technicians to provide secure, real-time remote support to your devices. Share your screen and receive guided assistance to quickly resolve technical issues. Connect from desktops or mobile devices with bank-grade security.
- On-demand remote support
- Real-time screen sharing
- Bank-grade security
- Connect from desktop or mobile
- Voice call technician
Read full descriptionHide full description
Secure real-time remote support from your IT technician Easily enable IT to provide secure remote support to your devices while you are at your device or computer. Your technician will be able to remotely screen share and guide you through solving issues in real-time. Why Splashtop? • Simple on-demand support across your desktop and/or mobile devices • Bank-grade security to keep you secure • Live support when you need it • Control who connects to your devices at all times Experience Splashtop Today 1. Download the SOS app on the devices/computers you would like your tech to connect to 2. Share the session ID with your remote technician 3. That’s it! Your technician can now provide the remote support you need! Key Features: • Connect from desktops or other mobile devices • Voice call your technician for assistance
Star Quick Setup Utility
This utility app helps users quickly set up and manage Star POS printers and compatible peripheral devices. It allows for initial configuration, operational checks, and parameter adjustments, with links to online manuals for troubleshooting support.
- Initial printer setup
- Printer operation checks
- Change device parameters
- Access online manuals
- Configure peripherals
- Firmware updates
Read full descriptionHide full description
Star Quick Setup Utility enables you to quickly set up Star POS printers and these peripheral devices provided by Star Micronics. Moreover, it is helpful to check printers and peripheral devices' operation or to change various parameters. There are links to online manuals, so it also helps to trouble. [Supported Printers and Peripheral devices] - mC-Label3 - mC-Label2 - mC-Print3 - mC-Print2 - mPOP - TSP100IV - TSP100IV SK - TSP100III - mC-Connect Drawer - Wireless LAN Unit [Features] ** Initial Settings ** - Search Printer - Use Wireless LAN - Use Star SteadyLAN - Use Star Micronics Cloud Services - Check Available Functions ** Printer Operation Check ** - Printer Test (Print sample receipt / Print photo) - Device Status - Wireless LAN Troubleshooting - Print Job - Printer Self Printing - Cash Drawer / Buzzer Test - Barcode Reader / HID Device Test - Customer Display Test - Melody Speaker Test ** Printer Settings ** - Memory Switch Settings / Advanced Settings - Logo Settings - Interface Settings (Bluetooth / Network / USB) - Cloud Settings (Star CloudPRNT / Star Micronics Cloud Service) - Peripheral Settings (Wireless LAN Unit / Barcode Reader) - Label Settings (One Touch Label / Print Media / Parts Cleaning / Parts Replacing) - Firmware Update - Star Configuration Export / Import ** Online Manual ** - Open the online manual
Screenshots
Verdict
The clearest difference is rating: Splashtop SOS at 3.0 against Star Quick Setup Utility's 2.0. Star Quick Setup Utility's advantage is iOS requirement (15.0 vs 17.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Splashtop SOS holds the better App Store score, 3.0 against 2.0. Both are backed by a comparable volume of ratings — 70 and 40 respectively. Written reviews point the same way: 12% of Splashtop SOS's written reviews are positive against 8% of Star Quick Setup Utility's.
Splashtop SOS ships an update every 2 months, Star Quick Setup Utility every 4 months. The most recent releases landed on October 1, 2026 and September 19, 2026 respectively.
| Parameter | Splashtop SOS | Star Quick Setup Utility |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (70 ratings) — better | 2.0 (40 ratings) |
| Positive reviews | 12.1% of reviews — better | 7.7% of reviews |
| Number of ratings | 70 — better | 40 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 5 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Splashtop Inc. | STAR MICRONICS CO., LTD. |
Customer experience
Splashtop SOS
Star Quick Setup Utility
Bugs and requests
Splashtop SOS
Reported bugs
3 issues- App crashes (implied by scammer use)
- Inability to control device remotely (mentioned by one user)
- Only works in portrait mode (mentioned by one user)
Requested features
2 requests- Improved security to prevent scammer misuse
- Better user education on scam prevention
Star Quick Setup Utility
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Splashtop SOS
No in-app purchases
Star Quick Setup Utility
No in-app purchases
Questions
Is Splashtop SOS free?
Is Star Quick Setup Utility free?
Which has better reviews, Splashtop SOS or Star Quick Setup Utility?
Do Splashtop SOS or Star Quick Setup Utility have ads?
Which is updated more often, Splashtop SOS or Star Quick Setup Utility?
Other comparisons
