Intercom Conversations vs NetBuddy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Intercom Conversations
Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.
- Manage inbox on the go
- View and assign conversations
- Collaborate with team notes
- Start/continue conversations
- Use saved replies
- Search leads and users
- View live user profiles
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The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
NetBuddy
Discover the most affordable and high-speed internet providers in your area. Compare prices, download and upload speeds, and other crucial details for wired and wireless options. Essential for anyone moving or looking to switch providers and save money.
- Find cheapest and fastest internet providers
- Search by zip code, city, or address
- Compare wired and wireless providers
- View detailed price and speed information
- Discover best available deals
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NetBuddy finds the cheapest and fastest internet broadband providers available in any zip code, by particular address, or area close to you. It lists all the price information, download speed, upload speed, and other additional details. It's a must-have tool when searching for internet broadband providers, either due to moving to a new area or switching to different providers. Check this often to see the best deals available to you and save $$$ every month. Features: -- Find the cheapest and fastest internet broadband providers near you -- Find the cheapest and fastest internet broadband providers by zip code, city name, or address -- Find best way to stay connected to internet with either wired providers (Cable, DSL, Fiber) or wireless providers (Satellite etc).
Screenshots
Verdict
The clearest difference is review sentiment: NetBuddy at 100% against Intercom Conversations's 18%. NetBuddy also leads on rating (5.0 vs 2.1) and monetization model (free vs ad-supported). Intercom Conversations's advantage is ratings volume (171 vs 1) and device support. On price and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NetBuddy holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Intercom Conversations has 171 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 18% of Intercom Conversations's written reviews are positive against 100% of NetBuddy's.
| Parameter | Intercom Conversations | NetBuddy |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (171 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 18.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 171 — better | 1 |
| Update frequency | Every 5 days | — |
| Ads | No | — |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | — |
| Requires iOS | 15.1 | 8.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 12 MB |
| Age rating | 4+ | 17+ |
| Developer | Intercom | Ruizhi Sun |
Customer experience
Intercom Conversations
NetBuddy
Bugs and requests
Intercom Conversations
Reported bugs
19 issues- App crashes when scrolling through conversations
- App crashes when opening or sending messages
- Crashes when loading conversations
- Notifications not working or delayed
- Message badges not displaying correctly
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- Filter resets from 'Me' to 'All' automatically
- Keyboard randomly hides when switching apps
- Login verification email not sent
- SAML login not supported
- Saved replies not inserting when selected
- Messages not queuing to send
- Text formatting changes after sending
- Conversations not loading
- Macros not functioning properly
- App crashes on rotation
- Slow performance on larger devices
- Filtering by 'Me' shows incorrect ticket counts
- Translation feature not working
- Copilot feature not functional
Requested features
16 requests- Dark mode option
- Ticket attribute management
- Tag and label functionality
- Macro/saved reply improvements
- File attachment capability
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- Hyperlink creation in replies
- Customer event history visibility
- Keyboard shortcuts for external keyboards
- Do not disturb/quiet hours settings
- Conversation snooze feature
- Internal notes functionality
- Multiple conversation type selection
- Web version feature parity
- Advanced formatting options
- Translation feature in app
- Intercom call capability
NetBuddy
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Intercom Conversations
No in-app purchases
NetBuddy
No in-app purchases








