Comparison

Intercom Conversations vs NetBuddy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intercom Conversations

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Highlights
  • Manage inbox on the go
  • View and assign conversations
  • Collaborate with team notes
  • Start/continue conversations
  • Use saved replies
  • Search leads and users
  • View live user profiles
Read full description

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

About

NetBuddy

Discover the most affordable and high-speed internet providers in your area. Compare prices, download and upload speeds, and other crucial details for wired and wireless options. Essential for anyone moving or looking to switch providers and save money.

Highlights
  • Find cheapest and fastest internet providers
  • Search by zip code, city, or address
  • Compare wired and wireless providers
  • View detailed price and speed information
  • Discover best available deals
Read full description

NetBuddy finds the cheapest and fastest internet broadband providers available in any zip code, by particular address, or area close to you. It lists all the price information, download speed, upload speed, and other additional details. It's a must-have tool when searching for internet broadband providers, either due to moving to a new area or switching to different providers. Check this often to see the best deals available to you and save $$$ every month. Features: -- Find the cheapest and fastest internet broadband providers near you -- Find the cheapest and fastest internet broadband providers by zip code, city name, or address -- Find best way to stay connected to internet with either wired providers (Cable, DSL, Fiber) or wireless providers (Satellite etc).

Screenshots

Intercom Conversations4 screens
NetBuddy3 screens

Verdict

The call

The clearest difference is review sentiment: NetBuddy at 100% against Intercom Conversations's 18%. NetBuddy also leads on rating (5.0 vs 2.1) and monetization model (free vs ad-supported). Intercom Conversations's advantage is ratings volume (171 vs 1) and device support. On price and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NetBuddy holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Intercom Conversations has 171 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 18% of Intercom Conversations's written reviews are positive against 100% of NetBuddy's.

Scorecard6 real differences · 4 level
Intercom Conversations versus NetBuddy: the parameters behind the verdict, then further details
ParameterIntercom ConversationsNetBuddy
PriceFreeFree
Rating2.1 (171 ratings)5.0 (1 ratings) — better
Positive reviews18.2% of reviews100.0% of reviews — better
Number of ratings171 — better1
Update frequencyEvery 5 days—
AdsNo—
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — better—
Requires iOS15.18.0 — better
Further details — not scored
Size51 MB12 MB
Age rating4+17+
DeveloperIntercomRuizhi Sun

Customer experience

Intercom Conversations

All ratings171 ratings
Positive18.7%
Neutral14.6%
Negative66.7%
Written reviews285 reviews
Positive18.2%
Neutral11.9%
Negative69.8%

NetBuddy

Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Intercom Conversations

Reported bugs

19 issues
  • App crashes when scrolling through conversations
  • App crashes when opening or sending messages
  • Crashes when loading conversations
  • Notifications not working or delayed
  • Message badges not displaying correctly
Show 14 more
  • Filter resets from 'Me' to 'All' automatically
  • Keyboard randomly hides when switching apps
  • Login verification email not sent
  • SAML login not supported
  • Saved replies not inserting when selected
  • Messages not queuing to send
  • Text formatting changes after sending
  • Conversations not loading
  • Macros not functioning properly
  • App crashes on rotation
  • Slow performance on larger devices
  • Filtering by 'Me' shows incorrect ticket counts
  • Translation feature not working
  • Copilot feature not functional

Requested features

16 requests
  • Dark mode option
  • Ticket attribute management
  • Tag and label functionality
  • Macro/saved reply improvements
  • File attachment capability
Show 11 more
  • Hyperlink creation in replies
  • Customer event history visibility
  • Keyboard shortcuts for external keyboards
  • Do not disturb/quiet hours settings
  • Conversation snooze feature
  • Internal notes functionality
  • Multiple conversation type selection
  • Web version feature parity
  • Advanced formatting options
  • Translation feature in app
  • Intercom call capability

NetBuddy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Intercom Conversations

No in-app purchases

None

NetBuddy

No in-app purchases

Questions

Is Intercom Conversations free?
Intercom Conversations is free to download, with no in-app purchases.
Is NetBuddy free?
NetBuddy is free to download, with no in-app purchases.
Which has better reviews, Intercom Conversations or NetBuddy?
NetBuddy is rated higher. Intercom Conversations averages 2.1 out of 5 from 171 ratings, while NetBuddy averages 5.0 from 1 ratings.

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