Comparison

Intercom Conversations vs ChartMogul

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intercom Conversations

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Highlights
  • Manage inbox on the go
  • View and assign conversations
  • Collaborate with team notes
  • Start/continue conversations
  • Use saved replies
  • Search leads and users
  • View live user profiles
Read full description

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

About

ChartMogul

This platform provides in-depth subscription analytics to help businesses understand and grow their recurring revenue. Easily import your data or integrate with billing systems to track key metrics like MRR and churn, and leverage advanced segmentation for strategic growth.

Highlights
  • Subscription data import
  • Billing platform integration
  • MRR tracking
  • Churn analysis
  • Customer LTV calculation
  • Advanced segmentation
Features
Read full description

Experience the most comprehensive subscription analytics platform on the market. Grow your recurring revenue with deeper insights from your customer and subscription data. Simply import your subscription data to get set up with ChartMogul. Integrate directly with your subscription billing platform, upload a CSV, or build your own solution with our Import API. ChartMogul allows you to track MRR, churn, LTV, cash flow, and more. To succeed as a SaaS business, you need to find the trends behind those numbers. Advanced segmentation features enable you to find the customers that yield the highest growth, focus on the right initiatives, and zero in on product-market fit. ChartMogul provides you with a precise view of your recurring revenue and what drives it. Sign up for a free trial today!

Screenshots

Intercom Conversations4 screens
ChartMogul3 screens

Verdict

The call

The clearest difference is update cadence: Intercom Conversations at every 5 days against ChartMogul's every 2 months. Intercom Conversations also leads on ratings volume (171 vs 12) and device support (3 vs 1). ChartMogul's advantage is monetization model (free vs ad-supported) and review sentiment (30% vs 18%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.1 for Intercom Conversations against 2.2 for ChartMogul. That said, the two scores are not equally well evidenced: Intercom Conversations has 171 ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 18% of Intercom Conversations's written reviews are positive against 30% of ChartMogul's.

UpkeepUpdate frequency

Intercom Conversations ships an update every 5 days, ChartMogul every 2 months. The most recent releases landed on September 13, 2026 and June 6, 2026 respectively.

Scorecard5 real differences · 5 level
Intercom Conversations versus ChartMogul: the parameters behind the verdict, then further details
ParameterIntercom ConversationsChartMogul
PriceFreeFree
Rating2.1 (171 ratings)2.2 (12 ratings) — better
Positive reviews18.2% of reviews30.0% of reviews — better
Number of ratings171 — better12
Update frequencyEvery 5 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better16.6
Further details — not scored
Size51 MB24 MB
Age rating4+4+
DeveloperIntercomChartMogul GmbH & Co. KG

Customer experience

Intercom Conversations

All ratings171 ratings
Positive18.7%
Neutral14.6%
Negative66.7%
Written reviews285 reviews
Positive18.2%
Neutral11.9%
Negative69.8%

ChartMogul

All ratings12 ratings
Positive25.0%
Neutral8.3%
Negative66.7%
Written reviews10 reviews
Positive30.0%
Neutral10.0%
Negative60.0%

Bugs and requests

Intercom Conversations

Reported bugs

19 issues
  • App crashes when scrolling through conversations
  • App crashes when opening or sending messages
  • Crashes when loading conversations
  • Notifications not working or delayed
  • Message badges not displaying correctly
Show 14 more
  • Filter resets from 'Me' to 'All' automatically
  • Keyboard randomly hides when switching apps
  • Login verification email not sent
  • SAML login not supported
  • Saved replies not inserting when selected
  • Messages not queuing to send
  • Text formatting changes after sending
  • Conversations not loading
  • Macros not functioning properly
  • App crashes on rotation
  • Slow performance on larger devices
  • Filtering by 'Me' shows incorrect ticket counts
  • Translation feature not working
  • Copilot feature not functional

Requested features

16 requests
  • Dark mode option
  • Ticket attribute management
  • Tag and label functionality
  • Macro/saved reply improvements
  • File attachment capability
Show 11 more
  • Hyperlink creation in replies
  • Customer event history visibility
  • Keyboard shortcuts for external keyboards
  • Do not disturb/quiet hours settings
  • Conversation snooze feature
  • Internal notes functionality
  • Multiple conversation type selection
  • Web version feature parity
  • Advanced formatting options
  • Translation feature in app
  • Intercom call capability

ChartMogul

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Intercom Conversations

No in-app purchases

None

ChartMogul

No in-app purchases

Questions

Is Intercom Conversations free?
Intercom Conversations is free to download, with no in-app purchases.
Is ChartMogul free?
ChartMogul is free to download, with no in-app purchases.
Which has better reviews, Intercom Conversations or ChartMogul?
ChartMogul is rated higher. Intercom Conversations averages 2.1 out of 5 from 171 ratings, while ChartMogul averages 2.2 from 12 ratings.
Do Intercom Conversations or ChartMogul have ads?
Neither Intercom Conversations nor ChartMogul shows ads.
Which is updated more often, Intercom Conversations or ChartMogul?
Intercom Conversations ships an update every 5 days, and ChartMogul every 2 months. Most recently, Intercom Conversations was updated on September 13, 2026 and ChartMogul on June 6, 2026.

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