Intercom Conversations vs ChartMogul
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Intercom Conversations
Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.
- Manage inbox on the go
- View and assign conversations
- Collaborate with team notes
- Start/continue conversations
- Use saved replies
- Search leads and users
- View live user profiles
Read full descriptionHide full description
The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
ChartMogul
This platform provides in-depth subscription analytics to help businesses understand and grow their recurring revenue. Easily import your data or integrate with billing systems to track key metrics like MRR and churn, and leverage advanced segmentation for strategic growth.
- Subscription data import
- Billing platform integration
- MRR tracking
- Churn analysis
- Customer LTV calculation
- Advanced segmentation
Read full descriptionHide full description
ChartMogul AI, and your SaaS metrics, in your pocket. Ask questions about your business in plain English and get answers based on your ChartMogul data. Understand what’s driving growth, investigate churn, review customer performance, summarize how the month is going, and dig deeper into your metrics wherever you are. The ChartMogul iOS app gives you full access to ChartMogul AI alongside the SaaS metrics you care about most. With ChartMogul for iOS, you can: • Ask anything about your business; from “Why is churn increasing?” to “How do we grow MRR faster?” • Get instant analysis from ChartMogul AI using your subscription, customer and revenue data • Generate executive summaries and quickly understand how your business is performing • Explore the drivers behind growth, churn and retention • Keep an eye on key SaaS metrics including MRR, subscribers, churn and cash flow • Continue previous conversations and revisit insights whenever you need them ChartMogul is the SaaS Metrics & growth platform for subscription businesses. It brings your subscription, customer and revenue data together so you can understand performance, uncover opportunities and make better decisions. Already using ChartMogul? Simply sign in to your existing account and start asking questions.
Screenshots
Verdict
The clearest difference is update cadence: Intercom Conversations at every 5 days against ChartMogul's every 2 months. Intercom Conversations also leads on ratings volume (173 vs 12) and device support (3 vs 1). ChartMogul's advantage is monetization model (free vs ad-supported) and review sentiment (30% vs 18%). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.1 for Intercom Conversations against 2.2 for ChartMogul. That said, the two scores are not equally well evidenced: Intercom Conversations has 173 ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 18% of Intercom Conversations's written reviews are positive against 30% of ChartMogul's.
Intercom Conversations ships an update every 5 days, ChartMogul every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | Intercom Conversations | ChartMogul |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (173 ratings) | 2.2 (12 ratings) — better |
| Positive reviews | 18.2% of reviews | 30.0% of reviews — better |
| Number of ratings | 173 — better | 12 |
| Update frequency | Every 5 days — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 51 MB | 12 MB |
| Age rating | 4+ | 4+ |
| Developer | Intercom | ChartMogul GmbH & Co. KG |
Customer experience
Intercom Conversations
ChartMogul
Bugs and requests
Intercom Conversations
Reported bugs
19 issues- App crashes when scrolling through conversations
- App crashes when opening or sending messages
- Crashes when loading conversations
- Notifications not working or delayed
- Message badges not displaying correctly
Show 14 moreShow fewer
- Filter resets from 'Me' to 'All' automatically
- Keyboard randomly hides when switching apps
- Login verification email not sent
- SAML login not supported
- Saved replies not inserting when selected
- Messages not queuing to send
- Text formatting changes after sending
- Conversations not loading
- Macros not functioning properly
- App crashes on rotation
- Slow performance on larger devices
- Filtering by 'Me' shows incorrect ticket counts
- Translation feature not working
- Copilot feature not functional
Requested features
16 requests- Dark mode option
- Ticket attribute management
- Tag and label functionality
- Macro/saved reply improvements
- File attachment capability
Show 11 moreShow fewer
- Hyperlink creation in replies
- Customer event history visibility
- Keyboard shortcuts for external keyboards
- Do not disturb/quiet hours settings
- Conversation snooze feature
- Internal notes functionality
- Multiple conversation type selection
- Web version feature parity
- Advanced formatting options
- Translation feature in app
- Intercom call capability
ChartMogul
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Intercom Conversations
No in-app purchases
ChartMogul
No in-app purchases
Questions
Is Intercom Conversations free?
Is ChartMogul free?
Which has better reviews, Intercom Conversations or ChartMogul?
Do Intercom Conversations or ChartMogul have ads?
Which is updated more often, Intercom Conversations or ChartMogul?
Other comparisons















