Comparison

Intercom Conversations vs Mobile Pay Pass

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intercom Conversations

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Highlights
  • Manage inbox on the go
  • View and assign conversations
  • Collaborate with team notes
  • Start/continue conversations
  • Use saved replies
  • Search leads and users
  • View live user profiles
Read full description

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

About

Mobile Pay Pass

This app enables event organizers to conduct cashless transactions on-site using attendee QR codes linked to their payment cards. It eliminates the need for expensive hardware, allowing for wireless sales of goods and services through a simple scanning process.

Highlights
  • Cashless and contactless payment system
  • Uses attendee QR codes for transactions
  • No expensive hardware required
  • Wireless operation via WiFi or cellular
  • Integrates with TicketSpice, RegFox, RedPodium
  • Catalog management for on-site sales
Features
Read full description

Mobile Pay Pass is a point of sale app used by event organizers to sell anything on-site with a cashless / contactless payment system that uses an attendee’s issued event QR code to charge their card on file. Instead of expensive hardware, kiosks, or terminals, Mobile Pay Pass is simple and works wirelessly with wifi or cellular signal and can sell anything. Attendees simply present their QR code from entry to pay for goods, services, and attractions at your event. How it works for attendees: When buying tickets for registering for your event, attendees can enroll their QR code as a payment method that will be linked to their card on file in order to make purchases on-site. A simple acknowledgement and unique pin number is all that is needed and your attendees are empowered with the freedom and flexibility of cashless / contactless payments. How it works for event organizers: Mobile Pay Pass is only compatible with the TicketSpice, RegFox, and RedPodium platforms and sycronizes with your catalog of goods and services you designated to sell on-site. Simply open the Mobile Pay Pass POS app, enter your event app key, and then start selling. To start selling, tap new sale and then start building an order using the catalog of products and services. Then when ready to process a payment, simply scan the QR code from your attendee’s ticket or registration. The attendee enters their pin to verify their identity and authorize the purchase and their card on file is securely and safely charged. Mobile Pay Pass is exclusively made for events using the TicketSpice, RegFox, and RedPodium platforms and does not work with any other event platform.

Screenshots

Intercom Conversations4 screens
Mobile Pay Pass4 screens

Verdict

The call

The clearest difference is rating: Mobile Pay Pass at 5.0 against Intercom Conversations's 2.1. Mobile Pay Pass also leads on monetization model (free vs ad-supported). Intercom Conversations's advantage is update cadence (every 5 days vs every 2 months) and ratings volume (171 vs 1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mobile Pay Pass holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Intercom Conversations has 171 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Intercom Conversations ships an update every 5 days, Mobile Pay Pass every 2 months. The most recent releases landed on October 5, 2026 and October 1, 2026 respectively.

Scorecard4 real differences · 6 level
Intercom Conversations versus Mobile Pay Pass: the parameters behind the verdict, then further details
ParameterIntercom ConversationsMobile Pay Pass
PriceFreeFree
Rating2.1 (171 ratings)5.0 (1 ratings) — better
Positive reviews18.2% of reviews—
Number of ratings171 — better1
Update frequencyEvery 5 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.0
Further details — not scored
Size51 MB8 MB
Age rating4+17+
DeveloperIntercomWebconnex LLC

Customer experience

Intercom Conversations

All ratings171 ratings
Positive18.7%
Neutral14.6%
Negative66.7%
Written reviews285 reviews
Positive18.2%
Neutral11.9%
Negative69.8%

Mobile Pay Pass

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Intercom Conversations

Reported bugs

19 issues
  • App crashes when scrolling through conversations
  • App crashes when opening or sending messages
  • Crashes when loading conversations
  • Notifications not working or delayed
  • Message badges not displaying correctly
Show 14 more
  • Filter resets from 'Me' to 'All' automatically
  • Keyboard randomly hides when switching apps
  • Login verification email not sent
  • SAML login not supported
  • Saved replies not inserting when selected
  • Messages not queuing to send
  • Text formatting changes after sending
  • Conversations not loading
  • Macros not functioning properly
  • App crashes on rotation
  • Slow performance on larger devices
  • Filtering by 'Me' shows incorrect ticket counts
  • Translation feature not working
  • Copilot feature not functional

Requested features

16 requests
  • Dark mode option
  • Ticket attribute management
  • Tag and label functionality
  • Macro/saved reply improvements
  • File attachment capability
Show 11 more
  • Hyperlink creation in replies
  • Customer event history visibility
  • Keyboard shortcuts for external keyboards
  • Do not disturb/quiet hours settings
  • Conversation snooze feature
  • Internal notes functionality
  • Multiple conversation type selection
  • Web version feature parity
  • Advanced formatting options
  • Translation feature in app
  • Intercom call capability

Mobile Pay Pass

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Intercom Conversations

No in-app purchases

None

Mobile Pay Pass

No in-app purchases

Questions

Is Intercom Conversations free?
Intercom Conversations is free to download, with no in-app purchases.
Is Mobile Pay Pass free?
Mobile Pay Pass is free to download, with no in-app purchases.
Which has better reviews, Intercom Conversations or Mobile Pay Pass?
Mobile Pay Pass is rated higher. Intercom Conversations averages 2.1 out of 5 from 171 ratings, while Mobile Pay Pass averages 5.0 from 1 ratings.
Do Intercom Conversations or Mobile Pay Pass have ads?
Neither Intercom Conversations nor Mobile Pay Pass shows ads.
Which is updated more often, Intercom Conversations or Mobile Pay Pass?
Intercom Conversations ships an update every 5 days, and Mobile Pay Pass every 2 months. Most recently, Intercom Conversations was updated on October 5, 2026 and Mobile Pay Pass on October 1, 2026.

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