Intercom Conversations vs Gleantap CRM

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

Gleantap is an all-in-one CRM that helps you engage customers across the full lifecycle with behavior-driven flows, AI-powered two-way messaging, Email, SMS, VOIP Calls & more. Streamline communication with customers and drive more conversions, retention & lifetime value using Gleantap. Gleantap CRM mobile app has the following features - 1. Omnichannel Inbox - Communicate with customers via two-way messaging across all channels - email, sms, facebook, instagram, whatsapp & more. 2. Contacts Management - Easily manage all your leads, customers, past customers and more. Pull up profile for any customer and get full view of all data, activity, notes & more. 3. Tasks Manager - Create, delegate and stay on top of assigned tasks so nothing ever slips through. 4. Appointments - Create & manage appointments on your calendar. 5. VOIP Calls - Make and receive calls with your customers with full recording & auto-logging capability. All calls get recorded and logged in the respective customer profiles.