Comparison

Intercom Conversations vs q

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intercom Conversations

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Highlights
  • Manage inbox on the go
  • View and assign conversations
  • Collaborate with team notes
  • Start/continue conversations
  • Use saved replies
  • Search leads and users
  • View live user profiles
Read full description

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

About

q

Features
Read full description

BaseTQ is an app for companies dedicated to the inspection and quality controll of automobile parts. The funtionality is destinated to ease the work of inspection and report of defects much more easy and fast. In your quality alerts you can add photos as evidence in case a defect is found in the inspected parts. With basetq, in addition to creating Quality Alerts, you can do follow ups as long as they are authorized by your "Ship From Supplier", which is designed to record overtime requests to finish quality alert work, or request more overtime if necessary, but you can use these additional requested hours until your Ship From Supplier approves them. You can check in and check out from the app to notify your superiors of your arrival and departure time at the company. You can also request expenses for different needs that arise when making your inspections. With BaseTQ you will be able to regiter and manage your inspections and quality alerts on time.

Screenshots

Intercom Conversations4 screens
q4 screens

Verdict

The call

The clearest difference is iOS requirement: q at 12.3 against Intercom Conversations's 15.1. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
Intercom Conversations versus q: the parameters behind the verdict, then further details
ParameterIntercom Conversationsq
PriceFreeFree
Rating2.1 (171 ratings) — better—
Positive reviews18.2% of reviews—
Number of ratings171 — better—
Update frequencyEvery 5 days—
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.112.3 — better
Further details — not scored
Size51 MB9 MB
Age rating4+4+
DeveloperIntercomAlejandro Rodriguez

Bugs and requests

Intercom Conversations

Reported bugs

19 issues
  • App crashes when scrolling through conversations
  • App crashes when opening or sending messages
  • Crashes when loading conversations
  • Notifications not working or delayed
  • Message badges not displaying correctly
Show 14 more
  • Filter resets from 'Me' to 'All' automatically
  • Keyboard randomly hides when switching apps
  • Login verification email not sent
  • SAML login not supported
  • Saved replies not inserting when selected
  • Messages not queuing to send
  • Text formatting changes after sending
  • Conversations not loading
  • Macros not functioning properly
  • App crashes on rotation
  • Slow performance on larger devices
  • Filtering by 'Me' shows incorrect ticket counts
  • Translation feature not working
  • Copilot feature not functional

Requested features

16 requests
  • Dark mode option
  • Ticket attribute management
  • Tag and label functionality
  • Macro/saved reply improvements
  • File attachment capability
Show 11 more
  • Hyperlink creation in replies
  • Customer event history visibility
  • Keyboard shortcuts for external keyboards
  • Do not disturb/quiet hours settings
  • Conversation snooze feature
  • Internal notes functionality
  • Multiple conversation type selection
  • Web version feature parity
  • Advanced formatting options
  • Translation feature in app
  • Intercom call capability

q

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Intercom Conversations

No in-app purchases

None

q

No in-app purchases

Questions

Is Intercom Conversations free?
Intercom Conversations is free to download, with no in-app purchases.
Is q free?
q is free to download, with no in-app purchases.
Do Intercom Conversations or q have ads?
Neither Intercom Conversations nor q shows ads.

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