Intercom Conversations vs Live

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

Designed for Car Dealers by a Car Dealer. This app superchargers and simplifies your phone system by integrating your CRM it. Now users know who is calling or sending them a text by using your CRM to give context to the messages. It allows high res photos and videos to be received and sent. And all notes of the conversation are logged in your CRM. It works with the most popular dealership phone systems - CallRevu and InteractiveTel as well as all major CRMs. This app also integrates with Live-capture, allowing you to seamlessly send marketing videos and digital walk arounds of all in-stock inventory.