Intercom Conversations vs Dorsia Gatekeeper
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Intercom Conversations
Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.
- Manage inbox on the go
- View and assign conversations
- Collaborate with team notes
- Start/continue conversations
- Use saved replies
- Search leads and users
- View live user profiles
Read full descriptionHide full description
The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
Dorsia Gatekeeper
Read full descriptionHide full description
Gatekeeper by Dorsia is the end-to-end event management solution for Dorsia partners. Manage pass inventory, bookings, and guest list and scan guests in right from your smartphone. Note: This app is for event operators and requires a valid Dorsia OS event user account. If you are an eventgoer or diner and would like to book reservations, please download the Dorsia app. App features for event operators: –Easily manage bookings, passes, and guest lists –Maximize line flow with quick pass scanning –Manage multiple events with the tap of a button
Screenshots
Verdict
The clearest difference is update cadence: Intercom Conversations at every 5 days against Dorsia Gatekeeper's fortnightly. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Intercom Conversations ships an update every 5 days, Dorsia Gatekeeper fortnightly. The most recent releases landed on October 23, 2026 and October 11, 2026 respectively.
| Parameter | Intercom Conversations | Dorsia Gatekeeper |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (173 ratings) — better | — |
| Positive reviews | 18.2% of reviews | — |
| Number of ratings | 173 — better | — |
| Update frequency | Every 5 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 51 MB | 121 MB |
| Age rating | 4+ | 4+ |
| Developer | Intercom | Elomi Corporation |
Bugs and requests
Intercom Conversations
Reported bugs
19 issues- App crashes when scrolling through conversations
- App crashes when opening or sending messages
- Crashes when loading conversations
- Notifications not working or delayed
- Message badges not displaying correctly
Show 14 moreShow fewer
- Filter resets from 'Me' to 'All' automatically
- Keyboard randomly hides when switching apps
- Login verification email not sent
- SAML login not supported
- Saved replies not inserting when selected
- Messages not queuing to send
- Text formatting changes after sending
- Conversations not loading
- Macros not functioning properly
- App crashes on rotation
- Slow performance on larger devices
- Filtering by 'Me' shows incorrect ticket counts
- Translation feature not working
- Copilot feature not functional
Requested features
16 requests- Dark mode option
- Ticket attribute management
- Tag and label functionality
- Macro/saved reply improvements
- File attachment capability
Show 11 moreShow fewer
- Hyperlink creation in replies
- Customer event history visibility
- Keyboard shortcuts for external keyboards
- Do not disturb/quiet hours settings
- Conversation snooze feature
- Internal notes functionality
- Multiple conversation type selection
- Web version feature parity
- Advanced formatting options
- Translation feature in app
- Intercom call capability
Dorsia Gatekeeper
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Intercom Conversations
No in-app purchases
Dorsia Gatekeeper
No in-app purchases
Questions
Is Intercom Conversations free?
Is Dorsia Gatekeeper free?
Do Intercom Conversations or Dorsia Gatekeeper have ads?
Which is updated more often, Intercom Conversations or Dorsia Gatekeeper?
Other comparisons















