Comparison

Intercom Conversations vs Dorsia Gatekeeper

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intercom Conversations

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Highlights
  • Manage inbox on the go
  • View and assign conversations
  • Collaborate with team notes
  • Start/continue conversations
  • Use saved replies
  • Search leads and users
  • View live user profiles
Read full description

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

About

Dorsia Gatekeeper

Features
Read full description

Gatekeeper by Dorsia is the end-to-end event management solution for Dorsia partners. Manage pass inventory, bookings, and guest list and scan guests in right from your smartphone. Note: This app is for event operators and requires a valid Dorsia OS event user account. If you are an eventgoer or diner and would like to book reservations, please download the Dorsia app. App features for event operators: –Easily manage bookings, passes, and guest lists –Maximize line flow with quick pass scanning –Manage multiple events with the tap of a button

Screenshots

Intercom Conversations4 screens
Dorsia Gatekeeper4 screens

Verdict

The call

The clearest difference is update cadence: Intercom Conversations at every 5 days against Dorsia Gatekeeper's fortnightly. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Intercom Conversations ships an update every 5 days, Dorsia Gatekeeper fortnightly. The most recent releases landed on October 23, 2026 and October 11, 2026 respectively.

Scorecard1 real difference · 9 level
Intercom Conversations versus Dorsia Gatekeeper: the parameters behind the verdict, then further details
ParameterIntercom ConversationsDorsia Gatekeeper
PriceFreeFree
Rating2.1 (173 ratings) — better—
Positive reviews18.2% of reviews—
Number of ratings173 — better—
Update frequencyEvery 5 days — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better16.4
Further details — not scored
Size51 MB121 MB
Age rating4+4+
DeveloperIntercomElomi Corporation

Bugs and requests

Intercom Conversations

Reported bugs

19 issues
  • App crashes when scrolling through conversations
  • App crashes when opening or sending messages
  • Crashes when loading conversations
  • Notifications not working or delayed
  • Message badges not displaying correctly
Show 14 more
  • Filter resets from 'Me' to 'All' automatically
  • Keyboard randomly hides when switching apps
  • Login verification email not sent
  • SAML login not supported
  • Saved replies not inserting when selected
  • Messages not queuing to send
  • Text formatting changes after sending
  • Conversations not loading
  • Macros not functioning properly
  • App crashes on rotation
  • Slow performance on larger devices
  • Filtering by 'Me' shows incorrect ticket counts
  • Translation feature not working
  • Copilot feature not functional

Requested features

16 requests
  • Dark mode option
  • Ticket attribute management
  • Tag and label functionality
  • Macro/saved reply improvements
  • File attachment capability
Show 11 more
  • Hyperlink creation in replies
  • Customer event history visibility
  • Keyboard shortcuts for external keyboards
  • Do not disturb/quiet hours settings
  • Conversation snooze feature
  • Internal notes functionality
  • Multiple conversation type selection
  • Web version feature parity
  • Advanced formatting options
  • Translation feature in app
  • Intercom call capability

Dorsia Gatekeeper

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Intercom Conversations

No in-app purchases

None

Dorsia Gatekeeper

No in-app purchases

Questions

Is Intercom Conversations free?
Intercom Conversations is free to download, with no in-app purchases.
Is Dorsia Gatekeeper free?
Dorsia Gatekeeper is free to download, with no in-app purchases.
Do Intercom Conversations or Dorsia Gatekeeper have ads?
Neither Intercom Conversations nor Dorsia Gatekeeper shows ads.
Which is updated more often, Intercom Conversations or Dorsia Gatekeeper?
Intercom Conversations ships an update every 5 days, and Dorsia Gatekeeper fortnightly. Most recently, Intercom Conversations was updated on October 23, 2026 and Dorsia Gatekeeper on October 11, 2026.

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