Intercom Conversations vs Featurebase Mobile

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

Featurebase is a modern customer communication tool. Featurebase Mobile is a stand-alone, fully native companion to the Featurebase web-based tool, designed to help you stay on top of customer support when you are on the move. - Get instant notifications about new chats and activity - Continue existing conversations or start new ones - Search and filter through existing chats - Answer customers with the power of AI and macros Please note: This app requires an existing Featurebase account.