Comparison

Intercom Conversations vs inCheq

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intercom Conversations

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Highlights
  • Manage inbox on the go
  • View and assign conversations
  • Collaborate with team notes
  • Start/continue conversations
  • Use saved replies
  • Search leads and users
  • View live user profiles
Read full description

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

About

inCheq

Features
Read full description

Instant pictures and proof that work was performed and equipment is up-to-date Instant tracking of anything you need to know about products and equipment. Instant IIoT alerts and task notifications. Instant and fully automated parts distribution and updating.

Screenshots

Intercom Conversations4 screens
inCheq4 screens

Verdict

The call

Intercom Conversations and inCheq are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
Intercom Conversations versus inCheq: the parameters behind the verdict, then further details
ParameterIntercom ConversationsinCheq
PriceFreeFree
Rating2.1 (172 ratings) — better—
Positive reviews18.2% of reviews—
Number of ratings172 — better—
Update frequencyEvery 5 days—
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supported—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size51 MB59 MB
Age rating4+4+
DeveloperIntercomIncheq LLC

Bugs and requests

Intercom Conversations

Reported bugs

19 issues
  • App crashes when scrolling through conversations
  • App crashes when opening or sending messages
  • Crashes when loading conversations
  • Notifications not working or delayed
  • Message badges not displaying correctly
Show 14 more
  • Filter resets from 'Me' to 'All' automatically
  • Keyboard randomly hides when switching apps
  • Login verification email not sent
  • SAML login not supported
  • Saved replies not inserting when selected
  • Messages not queuing to send
  • Text formatting changes after sending
  • Conversations not loading
  • Macros not functioning properly
  • App crashes on rotation
  • Slow performance on larger devices
  • Filtering by 'Me' shows incorrect ticket counts
  • Translation feature not working
  • Copilot feature not functional

Requested features

16 requests
  • Dark mode option
  • Ticket attribute management
  • Tag and label functionality
  • Macro/saved reply improvements
  • File attachment capability
Show 11 more
  • Hyperlink creation in replies
  • Customer event history visibility
  • Keyboard shortcuts for external keyboards
  • Do not disturb/quiet hours settings
  • Conversation snooze feature
  • Internal notes functionality
  • Multiple conversation type selection
  • Web version feature parity
  • Advanced formatting options
  • Translation feature in app
  • Intercom call capability

inCheq

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Intercom Conversations

No in-app purchases

None

inCheq

No in-app purchases

Questions

Is Intercom Conversations free?
Intercom Conversations is free to download, with no in-app purchases.
Is inCheq free?
inCheq is free to download, with no in-app purchases.
Do Intercom Conversations or inCheq have ads?
Neither Intercom Conversations nor inCheq shows ads.

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