Intercom Conversations vs LunchBox HR
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Intercom Conversations
Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.
- Manage inbox on the go
- View and assign conversations
- Collaborate with team notes
- Start/continue conversations
- Use saved replies
- Search leads and users
- View live user profiles
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The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
LunchBox HR
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LunchBox HR is the employee app for teams whose company runs on LunchboxHR. Everything about your workday lives in one place: clock in and out in a tap, see the shifts you are rostered on, keep an eye on your hours, and request leave without chasing anyone on chat. WHAT YOU CAN DO - Clock in and out with a tap, with your work site confirmed at punch time - See your rostered shifts for the week ahead so there are no surprises - Track worked hours, breaks, and overtime as the week adds up - Request leave, attach a note, and watch its approval status live - Check your leave balances any time - Log work during a shift and attach photos when it helps - Get notified when your leave is decided or your roster changes BUILT FOR REAL WORKPLACES Your location is captured only at the moment you clock in or out, never in the background, and only to confirm you are on site. If you keep location off, you can still clock in with time only. GETTING STARTED Your account is created by your employer on LunchboxHR. Sign in with the work email and password from your invitation - there is nothing to set up yourself. If you cannot sign in, ask your HR team to check your invite. LunchBox HR is made by LunchboxHR, the hiring and HR platform for growing teams.
Screenshots
Verdict
The clearest difference is update cadence: Intercom Conversations at every 5 days against LunchBox HR's fortnightly. Intercom Conversations also leads on device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Intercom Conversations ships an update every 5 days, LunchBox HR fortnightly. The most recent releases landed on October 22, 2026 and October 9, 2026 respectively.
| Parameter | Intercom Conversations | LunchBox HR |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (172 ratings) — better | — |
| Positive reviews | 18.2% of reviews | — |
| Number of ratings | 172 — better | — |
| Update frequency | Every 5 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 51 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | Intercom | Lahiru Aravinthakumar |
Bugs and requests
Intercom Conversations
Reported bugs
19 issues- App crashes when scrolling through conversations
- App crashes when opening or sending messages
- Crashes when loading conversations
- Notifications not working or delayed
- Message badges not displaying correctly
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- Filter resets from 'Me' to 'All' automatically
- Keyboard randomly hides when switching apps
- Login verification email not sent
- SAML login not supported
- Saved replies not inserting when selected
- Messages not queuing to send
- Text formatting changes after sending
- Conversations not loading
- Macros not functioning properly
- App crashes on rotation
- Slow performance on larger devices
- Filtering by 'Me' shows incorrect ticket counts
- Translation feature not working
- Copilot feature not functional
Requested features
16 requests- Dark mode option
- Ticket attribute management
- Tag and label functionality
- Macro/saved reply improvements
- File attachment capability
Show 11 moreShow fewer
- Hyperlink creation in replies
- Customer event history visibility
- Keyboard shortcuts for external keyboards
- Do not disturb/quiet hours settings
- Conversation snooze feature
- Internal notes functionality
- Multiple conversation type selection
- Web version feature parity
- Advanced formatting options
- Translation feature in app
- Intercom call capability
LunchBox HR
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Intercom Conversations
No in-app purchases
LunchBox HR
No in-app purchases
Questions
Is Intercom Conversations free?
Is LunchBox HR free?
Do Intercom Conversations or LunchBox HR have ads?
Which is updated more often, Intercom Conversations or LunchBox HR?
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