Shopbop vs Madewell
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shopbop
Discover and shop the latest fashion and beauty products from over 1,000 brands. Get daily style inspiration, editorial content, and styling tips. Enjoy fast, free global shipping and easy returns.
- Discover latest clothing and beauty
- Shop over 1,000 brands
- Daily editorial content and styling tips
- Fast and free global shipping
- Free returns (US & Canada)
- Save items with 'My Hearts'
- Sale and low inventory alerts
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The Shopbop app is the easiest way to discover and shop the latest clothing and beauty from over 1,000 established and emerging brands. Shopbop is the global online retail destination for style inspiration and discovery. Enjoy a comprehensive, hand-picked selection of ready-to-wear, accessories & beauty for women and men. Expect new arrivals, compelling editorial content and styling tips daily. Shopbop provides world-class customer service, plus fast and free global shipping worldwide & free returns in the U.S. and Canada. Shopbop is part of the Amazon.com Inc. group of companies. What’s in store: • Amazon Prime members enjoy Prime shipping benefits within the USA. • Discover the latest from over 1,000 established and emerging designers. • New arrivals, compelling editorial features, and styling tips every day. • Shop by category, designer, boutique & more—from dresses to denim, shoes to swimwear, always find what you're looking for. • Use “My Hearts” to keep tabs on your most-wanted items. • Detailed product pages make shopping easier than ever. • Get alerts when your favorite styles are low in inventory or go on sale. • Easy login with your Amazon.com account. • View your purchase history in “My Orders”. We would love to hear from you. Email appfeedback@shopbop.com with your feedback! By using this app, you agree to the Shopbop Conditions of Use (https://www.shopbop.com/ci/aboutShopBop/conditions.html) and Shopbop Privacy Notice (https://www.shopbop.com/ci/aboutShopBop/privacypolicy.html)
Madewell
Explore the latest fashion, including denim and essentials. Shop new arrivals, save favorites, and discover exclusive content. Track your loyalty program benefits and order history.
- Shop latest denim and essentials
- Discover editorials and collaborations
- Save favorite styles
- Track Insider benefits and status
- View order history
- Earn points and unlock rewards
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Introducing the best way to experience the world of Madewell. Sign in and start exploring the latest denim and forever essentials, plus easily track your Insider benefits, order history and more. DISCOVER: Get inspired by our latest editorials that you can shop the looks from, learn about our exclusive collaborations and in-store events, plus read helpful customer reviews. SHOP: Explore what’s new (from just-in jeans to accessories that make the outfit) and speed through our seamless checkout. Just browsing? You can save your favorite styles to a list for later. ACCESS: Easily track your Madewell Insider status, benefits and invites to exclusive Insider-only events in the app. Sign into your account to earn points as you shop and unlock new rewards along the way.
Screenshots
Verdict
The clearest difference is review sentiment: Shopbop at 54% against Madewell's 11%. Shopbop also leads on device support (3 vs 1) and iOS requirement (15.1 vs 17.0). Madewell's advantage is monetization model (free vs free with in-app purchases) and ratings volume (26K vs 1.8K). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Madewell holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Madewell has 26K ratings behind it against 1.8K, so its average is the more settled of the two. Written reviews complicate that: 54% of Shopbop's written reviews are positive against 11% of Madewell's, so the app with the better star average is not the one people write more warmly about.
Shopbop ships an update monthly, Madewell every 2 weeks. The most recent releases landed on September 22, 2026 and September 27, 2026 respectively.
| Parameter | Shopbop | Madewell |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.8K ratings) | 4.8 (26K ratings) — better |
| Positive reviews | 54.5% of reviews — better | 10.5% of reviews |
| Number of ratings | 1.8K | 26K — better |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | Yes | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 131 MB | 152 MB |
| Age rating | 17+ | 4+ |
| Developer | Shopbop Mobile LLC | JCrew Group INC |
Customer experience
Shopbop
Madewell
User reviews
Shopbop
From 1.8K App Store ratingsWhat we love
- 🚀 Fast and easy to use
- 👍 Great selection and variety
- 💕 Consistent and reliable service
- 🌟 Excellent shopping experience
Room to improve
- 🐛 Buggy app with crashes and glitches
- 🤔 Difficult to navigate and use
- 💰 Expensive shipping and duties
- 🙄 Poor customer service and returns process
Madewell
From 26K App Store ratingsWhat we love
- 💻 Great styles
- 🛒 Convenient app for shopping
Room to improve
- 🐛 Glitchy and buggy app
- 🔍 Inconsistent filtering and search
- 🔑 Login and account issues
- 🛒 Cart and order issues
- 🔍 Slow loading and performance
Bugs and requests
Shopbop
Reported bugs
4 issues- Login issues and account management problems
- Checkout process is unreliable and prone to errors
- Inconsistent display of prices and availability
- Compatibility issues with certain devices and OS versions
Requested features
4 requests- Add ability to leave product reviews
- Improve search and filtering options
- Implement dark mode and other accessibility features
- Allow tracking of returns and refunds in the app
Madewell
Reported bugs
4 issues- App freezes and crashes
- Items disappear from cart
- Rewards not applying correctly
- Inconsistent login experience
Requested features
4 requests- Sync app and website data
- Improve account management
- Streamline checkout process
- Enhance filtering and search
In-app purchases
Shopbop
No in-app purchases
Madewell
No in-app purchases
