Ideal Mobile vs Kenect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Ideal Mobile
Empower service and parts employees to manage daily tasks remotely. Capture customer signatures, conduct inventory counts, and attach photos to work orders directly from a mobile device. Streamline operations and improve customer service within your dealership.
- Check-in units for service
- Electronic customer signatures
- Inventory count and upload
- Attach photos to work orders
- Access inventory and pricing
- Streamline parts receiving
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Ideal is proud to introduce a mobile app that will allow your service and parts employees to perform key daily tasks from anywhere within your dealership. Key features: • Check-in a unit for service. • Take customer’s signature electronically*. • Conduct an inventory count & instantly upload data into the Ideal system. • Take pictures and instantly attach to specific work orders, units and customers in Ideal*. • Access whole goods inventory and pricing on the go. Benefits: • Provide faster & better customer service. • Streamline inventory counting and save time. • Keep records for warranty purposes and improve communication between employees. • Expedite parts receiving process. * Requires Free Document Management subscription “We are thrilled with Ideal’s new mobile app! By having the ability to handle important store operations directly from a mobile device, we’re able to save time and get more done without having to go back to the computer all of the time. My employees love the fact they can provide customers service right on the spot with their phone, and love how easy it is to relay that information back into the Ideal system. We couldn’t be happier with its capabilities and we look forward to its future developments.” Andy Tallman Philbrick Farm and Garden Equipment
Kenect
Connect with customers through text messaging to boost leads, gather online reviews, and process payments. Initiate video calls directly from text conversations.
- Customer texting
- Lead generation
- Online review generation
- Payment capture
- Video chat via text
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Engage with your customers where they are - texting on their phone. Double your leads, generate online reviews, capture payments and start video chat conversations all via text message.
Screenshots
Verdict
The clearest difference is rating: Kenect at 3.9 against Ideal Mobile's 3.0. Kenect also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (69 vs 7). Ideal Mobile's advantage is iOS requirement (11.0 vs 16.4). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kenect holds the better App Store score, 3.9 against 3.0. That said, the two scores are not equally well evidenced: Kenect has 69 ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 40% of Ideal Mobile's written reviews are positive against 38% of Kenect's, so the app with the better star average is not the one people write more warmly about.
Ideal Mobile ships an update every 5 months, Kenect every 2 weeks. The most recent releases landed on September 24, 2026 and October 7, 2026 respectively.
| Parameter | Ideal Mobile | Kenect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (7 ratings) | 3.9 (69 ratings) — better |
| Positive reviews | 40.0% of reviews — better | 37.5% of reviews |
| Number of ratings | 7 | 69 — better |
| Update frequency | Every 5 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 43 MB | 83 MB |
| Age rating | 4+ | 4+ |
| Developer | Ideal Computer Systems Inc. | Kenect, LLC |
Customer experience
Ideal Mobile
Kenect
In-app purchases
Ideal Mobile
No in-app purchases
Kenect
No in-app purchases









