OSCC Remote Assistant vs Cicada Media
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OSCC Remote Assistant
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Contact centers are increasingly looking to implement a mobile workforce. They want their agents to be able to log in from their iPhone or iPad and interact with customers from wherever they may be. Enter OpenScape Contact Center Remote Assistant. OpenScape Contact Center Remote Assistant provides agents with a new way to work – from anywhere using an iPhone or iPad. What you can do: - Set the phone you want to receive incoming OpenScape Contact Center calls on (iPhone, mobile, smartphone, office, home, etc.) - Change your routing status (e.g. from unavailable to available) - View detailed contact information on incoming calls like source, target, queue, etc. - View the real-time status of your fellow agents - Access queue statistics like the number of contacts in queue, queue availability, service level, abandon rate, and more Note: This App is designed to work with OpenScape Contact Center Solution Kit and requires additional software to enable. For further information on enabling the app, please contact your local Unify Account Manager
Cicada Media
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Real Estate Media specializing in efficiency and drone photography. Let our team of professionals take care of your listing today!
Screenshots
Verdict
The clearest difference is update cadence: Cicada Media at monthly against OSCC Remote Assistant's every 3 months. OSCC Remote Assistant's advantage is device support (3 vs 1) and iOS requirement (11.0 vs 16.6). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OSCC Remote Assistant ships an update every 3 months, Cicada Media monthly. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | OSCC Remote Assistant | Cicada Media |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 3 MB | 58 MB |
| Age rating | 4+ | 4+ |
| Developer | Mitel Networks Corporation | Aryeo |
In-app purchases
OSCC Remote Assistant
No in-app purchases
Cicada Media
No in-app purchases
Questions
Is OSCC Remote Assistant free?
Is Cicada Media free?
Do OSCC Remote Assistant or Cicada Media have ads?
Which is updated more often, OSCC Remote Assistant or Cicada Media?
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