GvisionConnect vs VisualSupport

The GvisionConnect app is designed to work with the Gvision® V3 and V5 inspection camera systems. GvisionConnect features a user-friendly navigation for easy file management. Connect your iPhone or iPad to the Gvision® V3 and V5 USB port and record video inspections into the GvisionConnect app. Easily rename and share videos by AirDrop, SMS and email, or with third-party databases and cloud storage such as iCloud Drive, OneDrive, DropBox and Google Drive. - Record videos to the app - User-friendly design - Restore deleted videos from a trash folder - Take snapshots using the built-in iPhone or iPad screenshot feature - Rename and organize videos - Share with AirDrop, SMS and Email - Share with third-party databases or cloud storage such as iCloud Drive, OneDrive, DropBox and Google Drive

Rsupport’s ‘VisualSupport – RemoteCall’ solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s ‘VisualSupport – RemoteCall’ solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection. •Improve First Call Resolution •Reduce Time to Resolution •Increase Overall Satisfaction [Key Features] 1.Real-time Video Streaming - Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream. 2.Screen Capture - Analyze issues more effectively by taking a screenshot of what the customer is streaming. 3.On-screen Drawing - Mark important areas for the customer to see to communicate certain points more clearly. 4.Easy to Connect - All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative. [Receiving Video Support - Customers] 1.Download, install, and then launch the VisualSupport application. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3.Engage in real-time video support. 4.Close the application once video support session has ended.