Comparison

Genesys Cloud Collaborate vs Clari

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Genesys Cloud Collaborate

This enterprise collaboration app allows employees to connect and communicate from anywhere. Easily find colleagues by name, title, or skill, and initiate contact via phone, SMS, chat, or email. Update your profile and manage favorite contacts within the app.

Highlights
  • Cloud-based employee directory
  • Search colleagues by name, title, skill
  • Update user profiles
  • Create favorite contact lists
  • In-app calling, SMS, chat, and email
Read full description

Genesys Cloud™ Collaborate is an enterprise collaboration app for iPad and iPhone. Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email. Features - Access employee profiles in a cloud-based directory - Search colleagues by name, title, skill, and qualification - Update your profile from within the app - Create a favorite list of company contacts - Call, email, and chat from within the app

About

Clari

Manage your revenue targets and sales activities on the go with this mobile platform. It provides quick access to sales data, allows for easy opportunity updates, and offers visibility into team performance and pipeline.

Highlights
  • Update opportunities quickly
  • Access sales activity
  • Track team performance
  • Inspect pipeline and deals
  • Update forecast calls
Features
Read full description

Take the power of Clari's Revenue Platform with you on the go, so you can run revenue like a pro wherever you are. Whether you're out in the field, or just looking to maximize productivity in between meetings, Clari equips you with the collaboration and governance you need to crush your revenue targets from the palm of your hand. No more revenue leak. Only revenue precision. Here are some of the ways the Clari mobile app helps you win: - Update opportunities quickly and painlessly, giving back more time to sell instead of managing CRM records. - Quick access to sales activity across your entire business. - Track attainment from anywhere, for immediate visibility into team performance. - Inspect pipeline, account engagement, and key deals on the go. - Review, submit, and update your forecast calls with just a few taps. About Clari: Clari is the leader in Revenue Collaboration & Governance, providing the only enterprise platform to run the most important business process: revenue. Clari's Revenue Platform connects all revenue-critical employees, processes, and systems to drive a breakthrough in revenue precision. Interested in learning more about how you can use Clari to run revenue? Visit: https://www.clari.com.

Screenshots

Genesys Cloud Collaborate4 screens
Clari4 screens

Verdict

The call

The clearest difference is rating: Clari at 4.7 against Genesys Cloud Collaborate's 4.0. Clari also leads on ratings volume (1.1K vs 16). Genesys Cloud Collaborate's advantage is monetization model (free vs freemium) and review sentiment (47% vs 33%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Clari holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Clari has 1.1K ratings behind it against 16, so its average is the more settled of the two. Written reviews complicate that: 47% of Genesys Cloud Collaborate's written reviews are positive against 33% of Clari's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 22, 2026 and September 10, 2026 respectively.

Scorecard4 real differences · 6 level
Genesys Cloud Collaborate versus Clari: the parameters behind the verdict, then further details
ParameterGenesys Cloud CollaborateClari
PriceFreeFree
Rating4.0 (16 ratings)4.7 (1.1K ratings) — better
Positive reviews46.7% of reviews — better32.5% of reviews
Number of ratings161.1K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.0 — better
Further details — not scored
Size18 MB29 MB
Age rating4+4+
DeveloperGenesys Telecommunications Laboratories, Inc.Clari Inc.

Customer experience

Genesys Cloud Collaborate

All ratings16 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews15 reviews
Positive46.7%
Neutral13.3%
Negative40.0%

Clari

All ratings1,129 ratings
Positive91.8%
Neutral2.7%
Negative5.6%
Written reviews40 reviews
Positive32.5%
Neutral5.0%
Negative62.5%

Bugs and requests

Genesys Cloud Collaborate

Not enough reviews yet to summarise bugs or requests.

Clari

Reported bugs

4 issues
  • Endless login cycle
  • Opportunity details take forever to load
  • Saved views not working correctly
  • Forecasting functionality broken after recent update

Requested features

3 requests
  • iPad version
  • Ability to copy and paste deal details
  • Better integration with Microsoft authentication

In-app purchases

None

Genesys Cloud Collaborate

No in-app purchases

None

Clari

No in-app purchases

Questions

Is Genesys Cloud Collaborate free?
Genesys Cloud Collaborate is free to download, with no in-app purchases.
Is Clari free?
Clari is free to download, with no in-app purchases.
Which has better reviews, Genesys Cloud Collaborate or Clari?
Clari is rated higher. Genesys Cloud Collaborate averages 4.0 out of 5 from 16 ratings, while Clari averages 4.7 from 1.1K ratings.
Do Genesys Cloud Collaborate or Clari have ads?
Neither Genesys Cloud Collaborate nor Clari shows ads.
Which is updated more often, Genesys Cloud Collaborate or Clari?
Genesys Cloud Collaborate ships an update monthly, and Clari monthly. Most recently, Genesys Cloud Collaborate was updated on September 22, 2026 and Clari on September 10, 2026.

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