Salesforce Authenticator vs The Review Solution Express

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

The Review Solution (TRS) Express for iOS empowers businesses to engage with customers by requesting reviews at the point of service. Getting online reviews is as easy as sending a text message: Enter customer name, mobile number or email address, and press send. That’s it! Customer receives the text or email and chooses "Thumbs Up" or "Thumbs Down." Customer is then taken to one of the following sites to post the review: Google, Facebook, Yelp!, BBB, Porch, Houzz, HomeAdvisor or any of 100+ other review sites. Alerts can be set up so the business receives a notice any time the customer clicks the "Thumbs Up" and/or "Thumbs Down." App Features: • Assists with reviews being posted online through email or text message. • Works with Google, Facebook, Yelp!, BBB, Porch, Houzz, HomeAdvisor or any of 100+ other review sites. • Text and/or email alerts letting you know when a customer had has a positive or negative experience and on which review site they may post their review. • Employee evaluation and monitoring; franchise and multi-location capabilities. In order to use this application, you will need to enroll to secure a device key.