Comparison

Salesforce Authenticator vs Dharma Platform

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

Dharma Platform

Collect, manage, and share field information in real time, online or offline. The mobile app syncs data to a web portal for analysis, with intuitive workflows and color cues for incomplete forms. It supports tracking trends over time and cross-sectional data, saving incomplete entries for later.

Highlights
  • Real-time data collection
  • Online and offline functionality
  • Seamless web portal sync
  • Intuitive workflows
  • Trend and cross-sectional data tracking
  • Save incomplete forms
Features
Read full description

Dharma Platform allows users anywhere, anytime to collect, manage, and share field information in real time. Whether you’re tracking patients, taking polls, or testing a new product, the mobile application makes it easy to gather information, online or off. Once collected, it’s seamlessly synced to the Dharma web portal, where trends can be viewed, staff tracked, and data exported for further analysis. Using Dharma Platform on mobile is simple, with logical workflows and simple color cues to let you know if a form is incomplete - no prior experience needed. The app can be used to collect both longitudinal/trend series information (tracked over time) and cross-sectional data. And if you need to pause, don’t worry - incomplete forms are stored until you return. **Please note that you must have a Dharma Platform account in order to use the mobile application.**

Screenshots

Salesforce Authenticator4 screens
Dharma Platform3 screens

Verdict

The call

The clearest difference is ratings volume: Salesforce Authenticator at 4.3K against Dharma Platform's 8. Salesforce Authenticator also leads on update cadence (monthly vs every 3 months) and chart position (#165 vs unranked). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Salesforce Authenticator against 4.5 for Dharma Platform. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 8, so its average is the more settled of the two.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, Dharma Platform every 3 months. The most recent releases landed on September 23, 2026 and July 21, 2026 respectively.

Scorecard3 real differences · 8 level
Salesforce Authenticator versus Dharma Platform: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorDharma Platform
PriceFreeFree
Rating4.6 (4.3K ratings) — better4.5 (8 ratings)
Positive reviews52.4% of reviews—
Number of ratings4.3K — better8
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#165 — better—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.6
Further details — not scored
Size57 MB21 MB
Age rating4+4+
Developersalesforce.comDharma Platform

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews361 reviews
Positive52.4%
Neutral5.0%
Negative42.7%

Dharma Platform

All ratings8 ratings
Positive87.5%
Neutral0.0%
Negative12.5%

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

Dharma Platform

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

Dharma Platform

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is Dharma Platform free?
Dharma Platform is free to download, with no in-app purchases.
Which has better reviews, Salesforce Authenticator or Dharma Platform?
Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while Dharma Platform averages 4.5 from 8 ratings.
Do Salesforce Authenticator or Dharma Platform have ads?
Neither Salesforce Authenticator nor Dharma Platform shows ads.
Which is updated more often, Salesforce Authenticator or Dharma Platform?
Salesforce Authenticator ships an update monthly, and Dharma Platform every 3 months. Most recently, Salesforce Authenticator was updated on September 23, 2026 and Dharma Platform on July 21, 2026.

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