Comparison

Salesforce Authenticator vs WatchGuard AuthPoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

WatchGuard AuthPoint

Securely authenticate to company networks and cloud applications directly from your smartphone. This app offers fast push notifications for approval and offline QR code scanning. It also provides a convenient place to store and manage various authenticators.

Highlights
  • Push-based authentication
  • Offline QR code authentication
  • Authenticator storage
  • Token migration
  • Customizable tokens
Features
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WatchGuard’s AuthPoint app allows you to authenticate right from your own phone! No need to carry keyfobs or thumb drives; instead install and activate AuthPoint, and then use it to authenticate to company networks and cloud applications. It enables speedy push-based authentication as well as offline authentication using QR codes with the phone’s camera. This app requires activation of AuthPoint service, offered by WatchGuard. The AuthPoint app features: - convenient, secure authentication in seconds when you approve a push notification message - additional storage for all your authenticators such as those used with Google Authenticator, Facebook, Dropbox and more - quick self-service migration of tokens when changing phones - customizable tokens with unique names and pictures With AuthPoint, you can do your part to prevent unauthorized access to sensitive systems and data arising from lost or stolen credentials.

Screenshots

Salesforce Authenticator4 screens
WatchGuard AuthPoint4 screens

Verdict

The call

The clearest difference is ratings volume: Salesforce Authenticator at 4.3K against WatchGuard AuthPoint's 44. Salesforce Authenticator also leads on rating (4.6 vs 4.3) and update cadence (monthly vs every 3 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Salesforce Authenticator holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 44, so its average is the more settled of the two. Written reviews split almost evenly too, at 52% and 53% positive.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, WatchGuard AuthPoint every 3 months. Both last shipped on September 23, 2026.

Scorecard4 real differences · 7 level
Salesforce Authenticator versus WatchGuard AuthPoint: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorWatchGuard AuthPoint
PriceFreeFree
Rating4.6 (4.3K ratings) — better4.3 (44 ratings)
Positive reviews52.4% of reviews52.9% of reviews — better
Number of ratings4.3K — better44
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#163 — better—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.014.0 — better
Further details — not scored
Size57 MB86 MB
Age rating4+4+
Developersalesforce.comWatchGuard Technologies

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews361 reviews
Positive52.4%
Neutral5.0%
Negative42.7%

WatchGuard AuthPoint

All ratings44 ratings
Positive79.5%
Neutral6.8%
Negative13.6%
Written reviews34 reviews
Positive52.9%
Neutral5.9%
Negative41.2%

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

WatchGuard AuthPoint

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

WatchGuard AuthPoint

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is WatchGuard AuthPoint free?
WatchGuard AuthPoint is free to download, with no in-app purchases.
Which has better reviews, Salesforce Authenticator or WatchGuard AuthPoint?
Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while WatchGuard AuthPoint averages 4.3 from 44 ratings.
Do Salesforce Authenticator or WatchGuard AuthPoint have ads?
Neither Salesforce Authenticator nor WatchGuard AuthPoint shows ads.
Which is updated more often, Salesforce Authenticator or WatchGuard AuthPoint?
Salesforce Authenticator ships an update monthly, and WatchGuard AuthPoint every 3 months. Most recently, Salesforce Authenticator was updated on September 23, 2026 and WatchGuard AuthPoint on September 23, 2026.

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