Salesforce Authenticator vs New Wave Workspace
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Salesforce Authenticator
Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.
- Multi-factor authentication
- Push notification approvals
- One-time verification codes
- Location-based automated approvals
- Offline verification codes
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Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
New Wave Workspace
This app facilitates booking desks, meeting rooms, and events within a hybrid digital office. It helps optimize workplace utilization, locate colleagues, and navigate office spaces with 3D floor plans. Users can also request services and report issues.
- Desk and meeting room booking
- Event scheduling
- 3D office floor plans
- Colleague location
- Service requests
- Issue reporting
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With New Wave Workspace, you can easily book desks, meeting rooms and events within the Hybrid Workplace / Digital Office, all from this one app. Empower your return to work strategy and maximise your workplace utilisation. Quickly locate offices and plan your trip. Find your way around any office with an intuitive 3D Floor Plan. Maximise desk and room utilisation through check-in / check-out and no-show booking release. Locate colleagues and book a workspace near them to encourage an agile and productive working environment. Request services, report issues and interact with building services. Leverage workspace policies to determine employee bubbles for a safe, collaborative strategy. Available in several languages: English, Spanish, Portuguese and French. Your company must have a New Wave Workspace account to use this companion app. Visit our website for more information.
Screenshots
Verdict
The clearest difference is review sentiment: New Wave Workspace at 100% against Salesforce Authenticator's 52%. New Wave Workspace also leads on iOS requirement (12.0 vs 15.0). Salesforce Authenticator's advantage is update cadence (monthly vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Salesforce Authenticator ships an update monthly, New Wave Workspace every 4 months. The most recent releases landed on October 18, 2026 and October 3, 2026 respectively.
| Parameter | Salesforce Authenticator | New Wave Workspace |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.3K ratings) — better | — |
| Positive reviews | 52.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 4.3K — better | — |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 57 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | New Wave Apps Limited |
Customer experience
Salesforce Authenticator
New Wave Workspace
Bugs and requests
Salesforce Authenticator
Reported bugs
5 issues- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds
Requested features
5 requests- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration
New Wave Workspace
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Salesforce Authenticator
No in-app purchases
New Wave Workspace
No in-app purchases
Questions
Is Salesforce Authenticator free?
Is New Wave Workspace free?
Do Salesforce Authenticator or New Wave Workspace have ads?
Which is updated more often, Salesforce Authenticator or New Wave Workspace?
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