TrustYou vs meuHEBB
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TrustYou
This app empowers hospitality professionals to manage guest feedback and online reviews from anywhere. It provides tools for responding to reviews, analyzing reputation scores, and engaging with guests in real-time. The platform helps hotels understand guest satisfaction and benchmark performance against competitors.
- Manage online reviews
- Analyze guest satisfaction surveys
- Respond directly to reviews
- Track reputation scores
- Benchmark against competitors
- Real-time guest messaging
- Push notifications for new reviews
Read full descriptionHide full description
TrustYou, the all-in-one guest feedback platform, introduces the TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the competition ...and more. Key features include: Review Management * Access all of your online reviews for all of your hotels * Read your guest satisfaction surveys * Find all of your reviews in one inbox * Respond directly to reviews from the app Reputation Analysis * See your overall and performance score for your hotels * Analyze by semantic categories (eg. scores for rooms, food, service, etc.) * Identify positive and negative trends with Impact Scores * Benchmark against competitors * Understand your performance trends over time * View your NPS score Live Experience * Receive guest messages and Live Survey reviews in real time * Receive push notifications when new messages or Live reviews arrive * Send replies directly within the app * Add or remove Teams from conversations * Send and receive images and files * Forward messages to your own internal Team Chat * Have 1:1 conversations or coordinate with your whole team in a group chat. New improvements to the TrustYou app allow you to efficiently manage your reputation and guest communication while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs. Requires the TrustYou Analytics and/ or TrustYou Analytics Enterprise license. Languages: English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish and Chinese.
meuHEBB
Read full descriptionHide full description
Aplicativo destinado aos clientes e hóspedes do HEBB.
Screenshots
Verdict
The clearest difference is review sentiment: meuHEBB at 75% against TrustYou's 33%. TrustYou's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (11.0 vs 13.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TrustYou ships an update every 3 weeks, meuHEBB every 2 months. The most recent releases landed on October 20, 2026 and October 23, 2026 respectively.
| Parameter | TrustYou | meuHEBB |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (64 ratings) — better | — |
| Positive reviews | 32.6% of reviews | 75.0% of reviews — better |
| Number of ratings | 64 — better | — |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 38 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | TrustYou GmbH | Hotel Estancia Barra Bonita Ltda |
Customer experience
TrustYou
meuHEBB
In-app purchases
TrustYou
No in-app purchases
meuHEBB
No in-app purchases
Questions
Is TrustYou free?
Is meuHEBB free?
Do TrustYou or meuHEBB have ads?
Which is updated more often, TrustYou or meuHEBB?
Other comparisons
