Comparison

TrustYou vs SamaraBusiness

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TrustYou

This app empowers hospitality professionals to manage guest feedback and online reviews from anywhere. It provides tools for responding to reviews, analyzing reputation scores, and engaging with guests in real-time. The platform helps hotels understand guest satisfaction and benchmark performance against competitors.

Highlights
  • Manage online reviews
  • Analyze guest satisfaction surveys
  • Respond directly to reviews
  • Track reputation scores
  • Benchmark against competitors
  • Real-time guest messaging
  • Push notifications for new reviews
Features
Read full description

TrustYou, the all-in-one guest feedback platform, introduces the TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the competition ...and more. Key features include: Review Management * Access all of your online reviews for all of your hotels * Read your guest satisfaction surveys * Find all of your reviews in one inbox * Respond directly to reviews from the app Reputation Analysis * See your overall and performance score for your hotels * Analyze by semantic categories (eg. scores for rooms, food, service, etc.) * Identify positive and negative trends with Impact Scores * Benchmark against competitors * Understand your performance trends over time * View your NPS score Live Experience * Receive guest messages and Live Survey reviews in real time * Receive push notifications when new messages or Live reviews arrive * Send replies directly within the app * Add or remove Teams from conversations * Send and receive images and files * Forward messages to your own internal Team Chat * Have 1:1 conversations or coordinate with your whole team in a group chat. New improvements to the TrustYou app allow you to efficiently manage your reputation and guest communication while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs. Requires the TrustYou Analytics and/ or TrustYou Analytics Enterprise license. Languages: English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish and Chinese.

About

SamaraBusiness

Read full description

Move around the eastern province, the kingdom and GCC in the safest way possible with the most reliable Chauffeurs and at the most convenient fares Benefits Sanitized and safe vehicles on demand Highly trained chauffeurs Convenient way to book your car Payment methods options, on app payment, cash and POS machines availability in all Samara vehicles Intercity rides around the kingdom, GCC trips and airport Transfers Features Favorite address: your favorite places identified and saved automatically for ease of future booking Ride Tracking: GPS technology to locate your pick up and drop off location and to track your ride Ride confirmation: SMS, e-mail sent to you with ride confirmation Safe Ride: we share car license plates and driver information For more information about Samara, please visit our website and follow us on social media Website www.samara.com.sa Facebook, twitter, Instagram and linked in on @samararide

Screenshots

TrustYou4 screens
SamaraBusiness2 screens

Verdict

The call

The clearest difference is update cadence: TrustYou at every 3 weeks against SamaraBusiness's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TrustYou ships an update every 3 weeks, SamaraBusiness every 2 months. The most recent releases landed on October 20, 2026 and October 15, 2026 respectively.

Scorecard1 real difference · 9 level
TrustYou versus SamaraBusiness: the parameters behind the verdict, then further details
ParameterTrustYouSamaraBusiness
PriceFreeFree
Rating4.0 (64 ratings) — better—
Positive reviews32.6% of reviews—
Number of ratings64 — better—
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS11.010.0 — better
Further details — not scored
Size38 MB60 MB
Age rating4+4+
DeveloperTrustYou GmbHSamara Trading Establishment

In-app purchases

None

TrustYou

No in-app purchases

None

SamaraBusiness

No in-app purchases

Questions

Is TrustYou free?
TrustYou is free to download, with no in-app purchases.
Is SamaraBusiness free?
SamaraBusiness is free to download, with no in-app purchases.
Do TrustYou or SamaraBusiness have ads?
Neither TrustYou nor SamaraBusiness shows ads.
Which is updated more often, TrustYou or SamaraBusiness?
TrustYou ships an update every 3 weeks, and SamaraBusiness every 2 months. Most recently, TrustYou was updated on October 20, 2026 and SamaraBusiness on October 15, 2026.

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