TrustYou vs SamaraBusiness
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TrustYou
This app empowers hospitality professionals to manage guest feedback and online reviews from anywhere. It provides tools for responding to reviews, analyzing reputation scores, and engaging with guests in real-time. The platform helps hotels understand guest satisfaction and benchmark performance against competitors.
- Manage online reviews
- Analyze guest satisfaction surveys
- Respond directly to reviews
- Track reputation scores
- Benchmark against competitors
- Real-time guest messaging
- Push notifications for new reviews
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TrustYou, the all-in-one guest feedback platform, introduces the TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the competition ...and more. Key features include: Review Management * Access all of your online reviews for all of your hotels * Read your guest satisfaction surveys * Find all of your reviews in one inbox * Respond directly to reviews from the app Reputation Analysis * See your overall and performance score for your hotels * Analyze by semantic categories (eg. scores for rooms, food, service, etc.) * Identify positive and negative trends with Impact Scores * Benchmark against competitors * Understand your performance trends over time * View your NPS score Live Experience * Receive guest messages and Live Survey reviews in real time * Receive push notifications when new messages or Live reviews arrive * Send replies directly within the app * Add or remove Teams from conversations * Send and receive images and files * Forward messages to your own internal Team Chat * Have 1:1 conversations or coordinate with your whole team in a group chat. New improvements to the TrustYou app allow you to efficiently manage your reputation and guest communication while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs. Requires the TrustYou Analytics and/ or TrustYou Analytics Enterprise license. Languages: English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish and Chinese.
SamaraBusiness
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Move around the eastern province, the kingdom and GCC in the safest way possible with the most reliable Chauffeurs and at the most convenient fares Benefits Sanitized and safe vehicles on demand Highly trained chauffeurs Convenient way to book your car Payment methods options, on app payment, cash and POS machines availability in all Samara vehicles Intercity rides around the kingdom, GCC trips and airport Transfers Features Favorite address: your favorite places identified and saved automatically for ease of future booking Ride Tracking: GPS technology to locate your pick up and drop off location and to track your ride Ride confirmation: SMS, e-mail sent to you with ride confirmation Safe Ride: we share car license plates and driver information For more information about Samara, please visit our website and follow us on social media Website www.samara.com.sa Facebook, twitter, Instagram and linked in on @samararide
Screenshots
Verdict
The clearest difference is update cadence: TrustYou at every 3 weeks against SamaraBusiness's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TrustYou ships an update every 3 weeks, SamaraBusiness every 2 months. The most recent releases landed on October 20, 2026 and October 15, 2026 respectively.
| Parameter | TrustYou | SamaraBusiness |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (64 ratings) — better | — |
| Positive reviews | 32.6% of reviews | — |
| Number of ratings | 64 — better | — |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 38 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | TrustYou GmbH | Samara Trading Establishment |
In-app purchases
TrustYou
No in-app purchases
SamaraBusiness
No in-app purchases
Questions
Is TrustYou free?
Is SamaraBusiness free?
Do TrustYou or SamaraBusiness have ads?
Which is updated more often, TrustYou or SamaraBusiness?
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