HEC Mobile vs OfficerTRAK
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HEC Mobile
Manage your account details, view bills and balances, and make payments securely on the go. Schedule alerts, receive push notifications, and access nearly all web portal features instantly from your mobile device.
- Secure account access
- View bill and balance
- Make payments
- Schedule alerts and reminders
- Receive push notifications
- Manage account details
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.
OfficerTRAK
This platform connects off-duty police officers with agencies and customers for assignments. It offers user-friendly online and mobile tools for managing the entire off-duty assignment process, ensuring speed, organization, and transparency for all parties involved.
- User-friendly interface
- Online and mobile tools
- Organized assignment management
- Transparent process tracking
- Focus on on-duty work
- Simple clock in/out
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OfficerTRAK® is a large, comprehensive software platform that connects off duty police officers, their policing agencies, and the customer requesting those officers in a simple, organized format. What do agencies, customers, and officers love about OfficerTRAK®? • It’s easy – Online and mobile tools are user-friendly. • It’s fast – Every piece of the process is connected. • It’s organized – Find the information you need, when you need it. • It’s transparent – Officers, agencies, and customers know where they stand at all times. OfficerTRAK® wants you to be able to focus on actual on-duty police work again. That’s why we developed OfficerTRAK® to be a solution for the entire process of off duty assignments.
Screenshots
Verdict
The clearest difference is rating: OfficerTRAK at 2.6 against HEC Mobile's 2.1. OfficerTRAK also leads on update cadence (every 4 weeks vs every 5 months) and ratings volume (359 vs 17). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OfficerTRAK holds the better App Store score, 2.6 against 2.1. That said, the two scores are not equally well evidenced: OfficerTRAK has 359 ratings behind it against 17, so its average is the more settled of the two. Written reviews complicate that: 33% of HEC Mobile's written reviews are positive against 29% of OfficerTRAK's, so the app with the better star average is not the one people write more warmly about.
HEC Mobile ships an update every 5 months, OfficerTRAK every 4 weeks. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.
| Parameter | HEC Mobile | OfficerTRAK |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (17 ratings) | 2.6 (359 ratings) — better |
| Positive reviews | 33.3% of reviews — better | 29.3% of reviews |
| Number of ratings | 17 | 359 — better |
| Update frequency | Every 5 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 16 |
| Further details — not scored | ||
| Size | 63 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | Horry Electric Cooperative, Inc. | Off Duty Management Inc. |
Customer experience
HEC Mobile
OfficerTRAK
Bugs and requests
HEC Mobile
Not enough reviews yet to summarise bugs or requests.
OfficerTRAK
Reported bugs
15 issues- App crashes on first open, requires reopening
- Crashes when switching between apps
- Freezes when accessing calendar or other apps
- Jobs show as available when already taken
- Notifications appear but don't trigger sounds
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- Notifications received but no new jobs appear in app
- Clicking notifications doesn't navigate to specific job
- App fails to load jobs properly
- Settings and filters don't work as intended
- Session crashes when app is minimized
- Inconsistent performance on newer iPhone models (iPhone 16 Pro)
- Desktop/web version also slow and unreliable
- Random crashes during job selection
- App takes 3-5+ minutes to load
- Excessive lag when navigating between sections
Requested features
11 requests- Job radius/distance filter for location preferences
- County-based job filtering options
- Ability to view full jobs (not just available ones)
- Direct notification-to-job navigation
- Job grouping by detail company or station
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- Earnings summary (month-to-date, year-to-date)
- Shift trading functionality
- Quick job drop/release feature
- Multi-device login prevention to ensure fair access
- Improved job sorting and filtering options
- Better notification customization
In-app purchases
HEC Mobile
No in-app purchases
OfficerTRAK
No in-app purchases
