Comparison

HEC Mobile vs Connect Resident

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HEC Mobile

Manage your account details, view bills and balances, and make payments securely on the go. Schedule alerts, receive push notifications, and access nearly all web portal features instantly from your mobile device.

Highlights
  • Secure account access
  • View bill and balance
  • Make payments
  • Schedule alerts and reminders
  • Receive push notifications
  • Manage account details
Features
Read full description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

About

Connect Resident

Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.

Highlights
  • Access Forms and Documents
  • View Account History
  • Make Payments
  • Resident Directory
  • 24/7 Community Access
Features
Read full description

Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.

Screenshots

HEC Mobile4 screens
Connect Resident4 screens

Verdict

The call

HEC Mobile and Connect Resident both sit at 2.1 stars, but that hides the real split: 33% of HEC Mobile's written reviews are positive against 9% of Connect Resident's. Connect Resident's advantage is ratings volume (82 vs 17). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.1 for HEC Mobile against 2.1 for Connect Resident. Both are backed by a comparable volume of ratings — 17 and 82 respectively. Written reviews are what separate them: 33% of HEC Mobile's written reviews are positive against 9% of Connect Resident's.

UpkeepUpdate frequency

HEC Mobile ships an update every 5 months, Connect Resident every 9 months. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

Scorecard2 real differences · 8 level
HEC Mobile versus Connect Resident: the parameters behind the verdict, then further details
ParameterHEC MobileConnect Resident
PriceFreeFree
Rating2.1 (17 ratings) — better2.1 (82 ratings)
Positive reviews33.3% of reviews — better8.8% of reviews
Number of ratings1782 — better
Update frequencyEvery 5 months — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.6 — better
Further details — not scored
Size63 MB12 MB
Age rating4+4+
DeveloperHorry Electric Cooperative, Inc.FirstService Residential

Customer experience

HEC Mobile

All ratings17 ratings
Positive17.6%
Neutral5.9%
Negative76.5%
Written reviews12 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Connect Resident

All ratings71 ratings
Positive28.2%
Neutral4.2%
Negative67.6%
Written reviews34 reviews
Positive8.8%
Neutral0.0%
Negative91.2%

In-app purchases

None

HEC Mobile

No in-app purchases

None

Connect Resident

No in-app purchases

Questions

Is HEC Mobile free?
HEC Mobile is free to download, with no in-app purchases.
Is Connect Resident free?
Connect Resident is free to download, with no in-app purchases.
Which has better reviews, HEC Mobile or Connect Resident?
HEC Mobile is rated higher. HEC Mobile averages 2.1 out of 5 from 17 ratings, while Connect Resident averages 2.1 from 82 ratings.
Do HEC Mobile or Connect Resident have ads?
Neither HEC Mobile nor Connect Resident shows ads.
Which is updated more often, HEC Mobile or Connect Resident?
HEC Mobile ships an update every 5 months, and Connect Resident every 9 months. Most recently, HEC Mobile was updated on October 24, 2026 and Connect Resident on October 29, 2026.

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