Downtowner vs Pack Transportation
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Downtowner
Request eco-friendly rides on-demand to get around town. See wait times, track your driver's arrival, and travel within designated service areas for work or leisure.
- On-demand ride requests
- View wait times
- Track driver progress
- Service area travel
- Eco-friendly transportation
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Downtowner is an eco-friendly on-demand ride service changing the way you get around town. It's easy! - Tell us where you're headed to view the wait time. Then, just tap to request! - Track your driver's progress. We'll let you know when they get close! - Ride anywhere within our service area. Work or play, we've got you covered! Download the app and ride with us!
Pack Transportation
This app provides a point-to-point transportation service for the University of Nevada, Reno community. Users can request rides or view fixed routes for campus travel.
- Point-to-point student transportation
- Fixed route viewing
- Ride requests
- Campus community service
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Pack Transportation offers a point-to-point service for students, staff and faculty of the University of Nevada, Reno. You can also use this app to view our fixed route. Download the app today to request your ride!
Screenshots
Verdict
The clearest difference is rating: Downtowner at 4.8 against Pack Transportation's 3.9. Downtowner also leads on review sentiment (90% vs 50%) and ratings volume (416 vs 7). Pack Transportation's advantage is iOS requirement (13.4 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Downtowner holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Downtowner has 416 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 90% of Downtowner's written reviews are positive against 50% of Pack Transportation's.
Downtowner ships an update every 4 months, Pack Transportation every 6 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.
| Parameter | Downtowner | Pack Transportation |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (416 ratings) — better | 3.9 (7 ratings) |
| Positive reviews | 89.7% of reviews — better | 50.0% of reviews |
| Number of ratings | 416 — better | 7 |
| Update frequency | Every 4 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 134 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Via Transportation, Inc. | Downtowner App, Inc. |
Customer experience
Downtowner
Pack Transportation
Bugs and requests
Downtowner
Reported bugs
5 issues- Wait time estimates jump dramatically and change frequently
- Unable to verify ride request status after placement
- Account termination feature not functioning properly
- App login issues with password verification
- Drivers passing by and not stopping for waiting passengers
Requested features
7 requests- Extended service hours, including morning availability
- Expand service to additional locations (e.g., Aspen Meadows)
- Save multiple addresses in app
- Credit card tipping option
- Direct phone number for customer support
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- Better account management and deletion options
- Improved driver accountability system
Pack Transportation
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Downtowner
No in-app purchases
Pack Transportation
No in-app purchases
Questions
Is Downtowner free?
Is Pack Transportation free?
Which has better reviews, Downtowner or Pack Transportation?
Do Downtowner or Pack Transportation have ads?
Which is updated more often, Downtowner or Pack Transportation?
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