Service Autopilot vs EServ Field
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service Autopilot
This field service management app helps businesses organize daily operations, manage schedules, clients, leads, and finances. It offers features like GPS tracking, time tracking, invoicing, and client communication tools to improve efficiency and profitability.
- Scheduling and Invoicing
- Client Management
- Lead and Estimate Generation
- GPS and Time Tracking
- Signature Capture
- Client Communication (Text/Email)
- Credit Card Processing
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Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business. Service Autopilot will help you: 1) Grow your business 2) Organize your business 3) Maximize the profits of your business Mobile Features (partial list): • Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments. • Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more. • Leads & Estimates – create leads and quickly generate estimates for prospects or clients. • GPS Tracking – know where you team is and for how long. • Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time. • Signature Capture – capture signatures for work orders and invoices that require approval. • Text Message and Email – send appointment reminders and job updates to your clients. • Credit Card Processing – get paid at the job site and accelerate cash flow. • Image Capture – take and send job site before and after pictures. Additional System Features Include: CRM Full two-way QuickBooks sync Advanced Scheduling Routing & Mapping Job Costing & Reporting To Do and Call Management Estimating Integrated Websites Invoicing & Billing Credit Card Processing Time Tracking & Time Cards See our website for a full list Continued use of GPS running in the background can dramatically decrease battery life.
EServ Field
This business operations software helps manage customer requests, schedule appointments, track inventory, and generate invoices. It offers an intuitive interface and real-time synchronization with its SaaS platform for seamless business management.
- Customer request management
- AI-powered scheduling and routing
- Real-time inventory tracking
- Dynamic job progress tracking
- Quick invoicing and estimating
- Equipment oversight
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The One Platform Solution - Small Business Operations Software Discover EServ, the ultimate companion app to our comprehensive SaaS platform, tailored for seamless business management. Whether you're a startup or an established enterprise, EServ streamlines every aspect of your operations. Key Features: Customer Requests Made Simple: Manage all client interactions and requests at your fingertips, ensuring top-notch service every time. Effortless Scheduling & Routing: Plan appointments, assign staff, and optimize routes with AI-powered efficiency. Say goodbye to scheduling conflicts and hello to productivity! Inventory Management: Keep track of your stocks in real-time. Minimize waste and maximize availability. Dynamic Job Tracking: From start to finish, track the progress of each job with live updates and timelines. Quick Invoicing & Estimating: Generate accurate invoices and estimates in seconds. Reduce paperwork, and enhance customer satisfaction. Equipment Management: Oversee your tools and equipment with ease, ensuring they are always ready and operational. Plus More! Dive into a myriad of features designed to simplify your business operations. Why EServ? Intuitive Interface: User-friendly design that makes navigation and management a breeze. Customizable to Your Needs: Tailor EServ to fit the unique demands of your business. Real-Time Sync with SaaS Platform: Stay updated on-the-go, with all data synced seamlessly with your main EServ SaaS platform. Secure & Reliable: We prioritize your data's security and your peace of mind. Join the EServ Community Today & Transform Your Business Operations!
Screenshots
Verdict
The clearest difference is rating: EServ Field at 5.0 against Service Autopilot's 2.4. EServ Field also leads on update cadence (every 2 weeks vs every 2 months) and monetization model (free vs freemium). Service Autopilot's advantage is ratings volume (90 vs 1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EServ Field holds the better App Store score, 5.0 against 2.4. That said, the two scores are not equally well evidenced: Service Autopilot has 90 ratings behind it against 1, so its average is the more settled of the two.
Service Autopilot ships an update every 2 months, EServ Field every 2 weeks. The most recent releases landed on October 15, 2026 and October 2, 2026 respectively.
| Parameter | Service Autopilot | EServ Field |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (90 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 22.6% of reviews | — |
| Number of ratings | 90 — better | 1 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 51 MB | 51 MB |
| Age rating | 12+ | 4+ |
| Developer | Service Autopilot | ESERV PRO QOF, LLC |
Customer experience
Service Autopilot
EServ Field
Bugs and requests
Service Autopilot
Reported bugs
30 issues- App crashes constantly
- App doesn't load or boots users out
- Requires manual login and tutorial after updates
- App goes into "white screen of death"
- App pops up numerous error messages
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- App gets slower with extended use
- Jobs don't show as complete
- App freezes non-stop
- App is underdeveloped and outdated
- App glitches out when switching apps
- App doesn't sign users out of jobs properly
- App mixes completed jobs
- App takes a long time to open and load schedules
- Notes and pictures don't show up
- App crashes when trying to take before/after pictures
- App doesn't sync pictures to the computer
- App takes you to the wrong address
- Pictures don't show in job history forms
- App bugs out and logs users out
- App doesn't properly send forms to office staff
- App is glitchy and buggy
- App gets multiple error codes
- App doesn't fit new iPhone screens
- Screen calibration is off with IOS 12
- App has stopped working with IOS 12 on iPhone X
- Difficult to scroll up and down
- Estimates can freeze
- App rarely works, times out on login
- App requires data connection to function
- No way to get navigation instructions without a dispatched job
Requested features
25 requests- Improve app optimization
- Address "white screen of death"
- Fix inconsistent job upload/sync
- Update UI and features
- Improve navigation
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- Provide better customer support
- Offer more flexible contract terms
- Fix map function address issues
- Ensure notes/pictures display correctly
- Update app to fit new iPhone screens
- Remove foreign country security lockouts
- Allow choice of payment processors
- Improve employee time tracking
- Add automated task settings
- Mirror desktop management functions on mobile
- Alphabetical list of leads
- Convert leads to customers via app
- Access more customer account info (billing, invoicing)
- Add new customer from app
- View time logs from previous weeks
- Graphical calendar interface
- Invoice option to hide product details
- Support for T&M work reporting
- Minimize UI elements
- Support multi-select of files/pictures
EServ Field
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Service Autopilot
No in-app purchases
EServ Field
No in-app purchases
Questions
Is Service Autopilot free?
Is EServ Field free?
Which has better reviews, Service Autopilot or EServ Field?
Do Service Autopilot or EServ Field have ads?
Which is updated more often, Service Autopilot or EServ Field?
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