Insight Software Tablet App vs KilnLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Insight Software Tablet App
Manage salon and spa operations remotely from your iOS device. Book appointments, view schedules, and access client information on the go. Requires an active Insight Cloud account or server.
- Remote schedule viewing
- Appointment booking
- Client information access
- Client intake forms
- Contact information access
Read full descriptionHide full description
The Insight Salon and Spa Client App allows you to connect remotely from your iOS device to your Insight data at your salon.* This app allows you to do things such as: –View you and your employees' schedules on the run –Book appointments for your clients from anywhere –Access your company's contact information -Verify client's personal information -Allow clients to fill out intake forms The use of this app requires that you have either: –Access to an active Insight Cloud account, or –The Insight Salon and Spa App Server running on your Insight server machine * - Requires an active internet connection
KilnLink
Monitor and manage multiple kilns remotely. Check firing status and stay connected to your equipment from anywhere, ensuring peace of mind during operation.
- Connect to multiple kilns
- Check kiln firing status remotely
- Real-time monitoring
- Backend API infrastructure updates
- Password reset fix
Read full descriptionHide full description
Stay connected to your kiln ON THE GO! KilnLink allows you to connect to multiple kilns so you can check their status as they are firing. Features of version 2.0.2: - Updated for backend API infrastructure updates - Fix for reset password problem Requires: - A Skutt KilnMaster-Touchscreen (KMT or GMT) controller - Wi-Fi connection for each kiln - Data connection for your mobile device
Screenshots
Verdict
The clearest difference is rating: KilnLink at 2.0 against Insight Software Tablet App's 1.5. KilnLink also leads on ratings volume (82 vs 2) and review sentiment (17% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KilnLink holds the better App Store score, 2.0 against 1.5. That said, the two scores are not equally well evidenced: KilnLink has 82 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 0% of Insight Software Tablet App's written reviews are positive against 17% of KilnLink's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 3, 2026 and October 16, 2026 respectively.
| Parameter | Insight Software Tablet App | KilnLink |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (2 ratings) | 2.0 (82 ratings) — better |
| Positive reviews | 0.0% of reviews | 17.2% of reviews — better |
| Number of ratings | 2 | 82 — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 | 11.0 |
| Further details — not scored | ||
| Size | 34 MB | 70 MB |
| Age rating | 4+ | 4+ |
| Developer | Syntec Business Systems, Inc. | Skutt Ceramic Products, Inc. |
Customer experience
Insight Software Tablet App
KilnLink
Bugs and requests
Insight Software Tablet App
Not enough reviews yet to summarise bugs or requests.
KilnLink
Reported bugs
59 issues- App completely doesn't work
- Cannot see history or skip ahead
- Ridiculously complicated to connect
- Nothing works
- App forgets kiln when switching views
Show 54 moreShow fewer
- Cannot reconnect while kiln is running
- Doesn't work anymore
- Screens don't display correctly on iPad
- Dead links, endless loops
- Poor UI, ambiguous icons
- Lack of utility
- Cannot log in after update
- Cannot update password
- App works less than half the time
- Constantly have to close and reopen app
- Kiln often disappears from list
- Never remembers login info
- Never had success fully connecting
- App gets stuck at naming the kiln
- App won't link to kiln
- App stopped working
- Error when trying to reset password
- App is a basic readout of temperature, not formatted for vertical orientation
- Loses first and last digit of temp over 1000°
- Cannot get app to accept info and open
- App stinks, Skutt does not have IT support
- Often loses connection and unable to reconnect
- Don't trust app for accurate reading outside studio
- App doesn't work at all after moving kiln
- Getting same error as others
- Tried deleting app and starting over, no luck
- App gives message 'we could not get data for this kiln at this time'
- Hard to find customer support link
- App fails to work consistently
- Cannot rely on app
- Worked once, then wouldn't recognize barcode/serial number
- Won't even recognize kilns
- No help given on website
- Lost connection during fire, need to fully close app to reconnect
- App never shows kiln as connected
- Refresh button does nothing
- Kiln not connected when it's connected
- Kiln hasn't updated for a while, 'click here' does nothing
- App struggles to stay WiFi connected
- When rarely connected, kiln does not update
- App has never worked with iOS
- Kiln hasn't reported in a while, clicking refresh does nothing
- Relinking kiln didn't work
- Deleting and reinstalling app did nothing
- App login fails to connect after phone OS update
- Cost per firing inaccurate, showing without decimals
- Cannot log in after app update
- App no longer retains linked kiln info
- Must re-link kiln with serial number every time
- Temperature reading is extremely off after update
- Cannot get confirmation to work, confirmation code sent but no response
- App doesn't open, just flashes icon and closes
- App crashes immediately on iPhone
- Will not open after download
Requested features
20 requests- Upgrade to premium functionality
- Over-time displays
- Return to 'New View' functionality
- Functionality with Apple shortcuts
- Notifications for firing/cooling events
Show 15 moreShow fewer
- Ability to move to next segment remotely
- Ability to end program remotely
- Alerts for errors with sound notifications
- Sound notifications for alarms set in program
- Access to the graph of the program running
- Add users more easily
- Control over KTM to shut off remotely
- Show graph seen on controller screen
- Show estimated completion time
- Push notifications for status updates
- Accurate cost per firing calculation
- Show chart seen on KM screen
- Improve temperature reading accuracy
- Add dark mode option
- Advanced analytics dashboard
In-app purchases
Insight Software Tablet App
No in-app purchases
KilnLink
No in-app purchases
Questions
Is Insight Software Tablet App free?
Is KilnLink free?
Which has better reviews, Insight Software Tablet App or KilnLink?
Do Insight Software Tablet App or KilnLink have ads?
Which is updated more often, Insight Software Tablet App or KilnLink?
Other comparisons
