Remote Utilities vs ATS Enhanced Remote Support

Remote Utilities gives you full remote access to your Windows, macOS and Linux computers from your iPhone or iPad — over the Internet or LAN, with zero network configuration. View the remote desktop, control the mouse and keyboard, transfer files and manage power, all from one app. Free for personal and business use alike — no ads. REMOTE CONTROL • Full Control and View modes with a convenient toolbar — quick actions and commands at hand • Two input methods in Full Control: Trackpad (mouse pointer, with optional cursor momentum) or Touch — choose what suits your habits • Multi-monitor support — switch to a single remote monitor or view all at once • Next-generation screen capture codec for faster performance, with the classic codec available as an option • Blank the remote screen and block remote input for privacy • Lock the remote computer and close the session in one step FILE TRANSFER • Copy and move files both ways between your device and the remote PC • Resume interrupted downloads and uploads POWER CONTROL • Shut down, restart, lock, sleep or hibernate the remote computer CONNECTIVITY & SECURITY • Connect directly by IP address or instantly via Internet-ID — no router or firewall setup needed • Three authentication modes: single password, login and password, or custom server security ADDRESS BOOK • Full-fledged address book with folders and per-connection properties • Set default connection properties as a template for new entries • Multiple address books of different types — local or synced • Full import, export and sync capabilities SELF-HOSTED SERVER • Complete support for your own Remote Utilities server: address book sync, server-based authentication and relay through your own infrastructure To connect, install the free Host module on the remote computer — available for Windows, macOS and Linux at https://www.remoteutilities.com

ATS Enhanced Remote Support combines our ATS Global Service network of subject matter experts (SMEs) with remote video conferencing and augmented reality (AR) technology to enrich our customer’s support experience with rapid response and quicker issue resolution. This enabling and unifying AR technology allows our SMEs to see exactly what our customer is seeing, so together, we can more efficiently and effectively support their complex and highly automated processes. With full smartphone or headset interoperability, ATS SMEs can collaborate with onsite operators and technicians to expedite analysis and triage, and then provide clear guidance to the onsite personnel to remedy the situation. Instead of describing the issue, ATS SMEs are visually side-by-side and can more quickly support processes such as troubleshooting or maintenance procedures by providing precise verbal instructions supplemented by screen pointing, annotations, screen sharing, videos, images, and all the while, the work group can chat in real-time with automatic language translation to text and text-to-speech in over 60 languages. About Automation Tooling Systems, Inc (ATS) ATS is an industry-leading automation solutions provider to many of the world's most successful companies. ATS uses its extensive knowledge base and global capabilities in custom automation, repeat automation, automation products and value-added solutions including pre-automation and after-sales services, to address the sophisticated manufacturing automation systems and service needs of multinational customers in markets such as life sciences, food & beverage, transportation, consumer products and energy. Founded in 1978, ATS employs over 6,000 people at more than 50 manufacturing facilities and over 75 offices in North America, Europe, Southeast Asia and China.