Comparison

Epson DocumentScan vs DYMO Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Epson DocumentScan

Scan documents directly from your Epson scanner to your Apple device. Preview, edit, and organize scanned pages before sending them via email, to other apps, or to popular cloud storage services. Transfer files to your PC using iTunes.

Highlights
  • Direct scanning to iPhone, iPod touch, iPad
  • Edit scanned pages (rotation, re-ordering)
  • Send files via email
  • Integrate with cloud services (Box, Dropbox, Evernote, Google Drive, OneDrive)
  • Send data to PC via iTunes
  • Autosize and auto image type recognition
Read full description

This app is only for Epson scanners. Make sure that your scanner is supported. Scan documents directly to your iPhone®, iPod touch or iPad®. You can preview scanned data and send it to email, directly to other applications or to cloud services like Box®, DropBox™, Evernote®, Google Drive™ and Microsoft® OneDrive. Scanners Supported https://support.epson.net/appinfo/documentscan/en/index.html Key Features - Directly scan to your iPhone, iPod touch or iPad - Edit scanned pages – multi-page rotation or re-ordering - Send scanned files via email - Send saved data to other applications, or to cloud services including Box, DropBox, Evernote, Google Drive and Microsoft OneDrive*. *Applications must be installed on your iPhone, iPod Touch or iPad. - Send saved data to your PC via iTunes® - Get help with a built-in FAQ section Advanced features - Autosize recognition, auto image type recognition - Multi-page rotation and re-ordering How to Connect Follow your scanner guide to connect your scanner via Wi-Fi® or AP direct connect mode. EPSON and WorkForce are registered trademarks. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks.

About

DYMO Connect

Create, save, and print custom labels directly from your smartphone or tablet. Features like spellcheck, voice-to-text, and a variety of fonts and images simplify label design. Easily generate address and barcode labels.

Highlights
  • Create, save, and print labels from mobile
  • Spellcheck and voice-to-text for easy creation
  • Customize with fonts, borders, and images
  • Pre-formatted label types and templates
  • Create address labels from contacts
  • Generate barcode and QR code labels
Read full description

Now you can create, save, and print labels from your smartphone or tablet with DYMO Connect. Intuitive design and features like spellcheck and voice-to-text make creating labels a breeze. Quickly customize labels with a wide variety of fonts and images. With DYMO Connect, labelling with your mobile device has never been easier. • Works with iOS® smartphones and tablets for an intuitive labelling experience • Design labels using borders, styles, and popular Apple® fonts • Reduce errors with spellcheck and save time with voice-to-text • Customize labels with pictures from the Image Gallery on your smartphone or tablet • Print labels faster and more easily with pre-formatted label types and templates • Quickly create address labels from your contacts using the new Address object • Easily create barcode labels using the new Barcode and QR Code objects

Screenshots

Epson DocumentScan4 screens
DYMO Connect4 screens

Verdict

The call

The clearest difference is rating: Epson DocumentScan at 1.8 against DYMO Connect's 1.5. DYMO Connect's advantage is iOS requirement (14.0 vs 16.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Epson DocumentScan holds the better App Store score, 1.8 against 1.5. Both are backed by a comparable volume of ratings — 122 and 247 respectively. Written reviews point the same way: 11% of Epson DocumentScan's written reviews are positive against 5% of DYMO Connect's.

UpkeepUpdate frequency

Epson DocumentScan ships an update every 3 months, DYMO Connect every 2 months. The most recent releases landed on November 5, 2026 and November 1, 2026 respectively.

Scorecard2 real differences · 8 level
Epson DocumentScan versus DYMO Connect: the parameters behind the verdict, then further details
ParameterEpson DocumentScanDYMO Connect
PriceFreeFree
Rating1.8 (122 ratings) — better1.5 (247 ratings)
Positive reviews10.7% of reviews — better5.0% of reviews
Number of ratings122247 — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.014.0 — better
Further details — not scored
Size21 MB95 MB
Age rating4+4+
DeveloperSeiko Epson CorporationDYMO

Customer experience

Epson DocumentScan

All ratings122 ratings
Positive14.8%
Neutral9.0%
Negative76.2%
Written reviews177 reviews
Positive10.7%
Neutral8.5%
Negative80.8%

DYMO Connect

All ratings246 ratings
Positive8.1%
Neutral4.9%
Negative87.0%
Written reviews319 reviews
Positive5.0%
Neutral5.3%
Negative89.7%

User reviews

Epson DocumentScan

From 122 App Store ratings

What we love

  • ✅ Basic scanning functionality works
  • 📱 WiFi connectivity available for mobile scanning
  • 📄 Saves documents as PDF format
  • ⚡ Quick setup process for compatible scanners
  • 🎨 Works well with art canvas scanning

Room to improve

  • 🐛 Frequent WiFi connectivity issues
  • ❌ Poor iOS/iPhone compatibility
  • 🔌 Requires cellular data to be disabled on iOS devices
  • 📤 Difficult file export and sharing functionality
  • ⚙️ Missing advanced features compared to desktop app

DYMO Connect

From 247 App Store ratings

What we love

  • 🚀 Wireless printing
  • 🔋 Works with existing DYMO printers

Room to improve

  • 🐛 Frequent connectivity issues
  • 🤯 Confusing and unintuitive interface
  • ⚠️ Lacks basic functionality
  • 🔒 DRM on labels
  • 🤖 Poor app quality for an established brand

Bugs and requests

Epson DocumentScan

Reported bugs

15 issues
  • App cannot find scanner even when connected to same network
  • WiFi direct mode fails to establish connection
  • App freezes on scanner search screen
  • Crashes when attempting to save photos to camera roll
  • Crashes when pressing 'scan more' during batch operations
Show 10 more
  • Cellular data interferes with scanner connection on iOS
  • App loses all scanned data after reinstallation
  • Setup completes but scanning fails in WAP mode
  • Long loading times between operations
  • Scanner connection drops randomly during scanning
  • App not compatible with iOS 14 and later versions
  • Incompatible with all-in-one printer/scanner models
  • Specific scanner models not recognized despite being listed
  • Spinning/loading indicator gets stuck indefinitely
  • WiFi connection inconsistent and unreliable

Requested features

16 requests
  • Direct save to Files app and cloud storage (Dropbox, OneDrive, Google Drive)
  • OCR support for searchable PDFs
  • Bulk export of multiple files at once
  • Higher DPI scanning options (600 DPI or higher)
  • Automatic double-sided page detection
Show 11 more
  • Image editing tools (crop, skew correction, exposure/color adjustment)
  • Batch scanning with automatic document separation
  • Support for all Epson scanner and printer models
  • Ability to save scans to camera roll directly
  • Multiple file format options beyond PDF
  • Network configuration within the app (without EpsonNet Config)
  • Improved file management and organization
  • Automatic document size detection without manual override
  • Ability to scan more than 100 pages per file
  • Dark mode option
  • Better integration with iOS Files app

DYMO Connect

Reported bugs

4 issues
  • App crashes when opening saved labels
  • Unable to find or connect to printers
  • Text entry issues (invisible text, misalignment)
  • Print button inaccessible on newer iPhones

Requested features

4 requests
  • Landscape mode support
  • Ability to import/sync label templates
  • Barcode generation
  • Integration with address books

In-app purchases

None

Epson DocumentScan

No in-app purchases

None

DYMO Connect

No in-app purchases

Questions

Is Epson DocumentScan free?
Epson DocumentScan is free to download, with no in-app purchases.
Is DYMO Connect free?
DYMO Connect is free to download, with no in-app purchases.
Which has better reviews, Epson DocumentScan or DYMO Connect?
Epson DocumentScan is rated higher. Epson DocumentScan averages 1.8 out of 5 from 122 ratings, while DYMO Connect averages 1.5 from 247 ratings.
Do Epson DocumentScan or DYMO Connect have ads?
Neither Epson DocumentScan nor DYMO Connect shows ads.
Which is updated more often, Epson DocumentScan or DYMO Connect?
Epson DocumentScan ships an update every 3 months, and DYMO Connect every 2 months. Most recently, Epson DocumentScan was updated on November 5, 2026 and DYMO Connect on November 1, 2026.

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