Epson DocumentScan vs My Cloud Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Epson DocumentScan
Scan documents directly from your Epson scanner to your Apple device. Preview, edit, and organize scanned pages before sending them via email, to other apps, or to popular cloud storage services. Transfer files to your PC using iTunes.
- Direct scanning to iPhone, iPod touch, iPad
- Edit scanned pages (rotation, re-ordering)
- Send files via email
- Integrate with cloud services (Box, Dropbox, Evernote, Google Drive, OneDrive)
- Send data to PC via iTunes
- Autosize and auto image type recognition
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This app is only for Epson scanners. Make sure that your scanner is supported. Scan documents directly to your iPhone®, iPod touch or iPad®. You can preview scanned data and send it to email, directly to other applications or to cloud services like Box®, DropBox™, Evernote®, Google Drive™ and Microsoft® OneDrive. Scanners Supported https://support.epson.net/appinfo/documentscan/en/index.html Key Features - Directly scan to your iPhone, iPod touch or iPad - Edit scanned pages – multi-page rotation or re-ordering - Send scanned files via email - Send saved data to other applications, or to cloud services including Box, DropBox, Evernote, Google Drive and Microsoft OneDrive*. *Applications must be installed on your iPhone, iPod Touch or iPad. - Send saved data to your PC via iTunes® - Get help with a built-in FAQ section Advanced features - Autosize recognition, auto image type recognition - Multi-page rotation and re-ordering How to Connect Follow your scanner guide to connect your scanner via Wi-Fi® or AP direct connect mode. EPSON and WorkForce are registered trademarks. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks.
My Cloud Home
Centralize all your photos, videos, and files in one location. Access and share your content from any device, anywhere with an internet connection. Automatically back up your phone's media and stream videos on the go.
- Centralized file storage
- Remote access from anywhere
- Automatic phone backup
- Video streaming
- Content sharing
- Search by name or location
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My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
Screenshots
Verdict
The clearest difference is rating: My Cloud Home at 4.8 against Epson DocumentScan's 1.8. My Cloud Home also leads on review sentiment (40% vs 11%) and ratings volume (14K vs 121). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Cloud Home holds the better App Store score, 4.8 against 1.8. That said, the two scores are not equally well evidenced: My Cloud Home has 14K ratings behind it against 121, so its average is the more settled of the two. Written reviews point the same way: 11% of Epson DocumentScan's written reviews are positive against 40% of My Cloud Home's.
Epson DocumentScan ships an update every 3 months, My Cloud Home every 2 months. Both last shipped on October 2, 2026.
| Parameter | Epson DocumentScan | My Cloud Home |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (121 ratings) | 4.8 (14K ratings) — better |
| Positive reviews | 10.8% of reviews | 39.6% of reviews — better |
| Number of ratings | 121 | 14K — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 21 MB | 104 MB |
| Age rating | 4+ | 17+ |
| Developer | Seiko Epson Corporation | Western Digital Technologies, Inc. |
Customer experience
Epson DocumentScan
My Cloud Home
User reviews
Epson DocumentScan
From 121 App Store ratingsWhat we love
- ✅ Basic scanning functionality works
- 📱 WiFi connectivity available for mobile scanning
- 📄 Saves documents as PDF format
- ⚡ Quick setup process for compatible scanners
- 🎨 Works well with art canvas scanning
Room to improve
- 🐛 Frequent WiFi connectivity issues
- ❌ Poor iOS/iPhone compatibility
- 🔌 Requires cellular data to be disabled on iOS devices
- 📤 Difficult file export and sharing functionality
- ⚙️ Missing advanced features compared to desktop app
My Cloud Home
From 14K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Reliable backup solution
- 💡 Convenient remote access
- 🔒 Secure personal storage
Room to improve
- 🐛 Connectivity issues
- ⚠️ Limited file management features
- 🔍 Subpar media playback
- 🤔 Confusing setup process
Bugs and requests
Epson DocumentScan
Reported bugs
15 issues- App cannot find scanner even when connected to same network
- WiFi direct mode fails to establish connection
- App freezes on scanner search screen
- Crashes when attempting to save photos to camera roll
- Crashes when pressing 'scan more' during batch operations
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- Cellular data interferes with scanner connection on iOS
- App loses all scanned data after reinstallation
- Setup completes but scanning fails in WAP mode
- Long loading times between operations
- Scanner connection drops randomly during scanning
- App not compatible with iOS 14 and later versions
- Incompatible with all-in-one printer/scanner models
- Specific scanner models not recognized despite being listed
- Spinning/loading indicator gets stuck indefinitely
- WiFi connection inconsistent and unreliable
Requested features
16 requests- Direct save to Files app and cloud storage (Dropbox, OneDrive, Google Drive)
- OCR support for searchable PDFs
- Bulk export of multiple files at once
- Higher DPI scanning options (600 DPI or higher)
- Automatic double-sided page detection
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- Image editing tools (crop, skew correction, exposure/color adjustment)
- Batch scanning with automatic document separation
- Support for all Epson scanner and printer models
- Ability to save scans to camera roll directly
- Multiple file format options beyond PDF
- Network configuration within the app (without EpsonNet Config)
- Improved file management and organization
- Automatic document size detection without manual override
- Ability to scan more than 100 pages per file
- Dark mode option
- Better integration with iOS Files app
My Cloud Home
Reported bugs
3 issues- Frequent app crashes
- Unreliable auto-backup
- Inability to access public folders
Requested features
4 requests- Improved iOS integration
- Bulk file management options
- Support for more media formats
- Customizable folder structure
In-app purchases
Epson DocumentScan
No in-app purchases
My Cloud Home
No in-app purchases
Questions
Is Epson DocumentScan free?
Is My Cloud Home free?
Which has better reviews, Epson DocumentScan or My Cloud Home?
Do Epson DocumentScan or My Cloud Home have ads?
Which is updated more often, Epson DocumentScan or My Cloud Home?
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