VisualSupport vs WARDFLex Sizing System
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VisualSupport
This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.
- Real-time HD video streaming
- Screen capture for analysis
- On-screen drawing for clear communication
- Easy 6-digit connection code
- Remote support from any location
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Rsupport’s ‘VisualSupport – RemoteCall’ solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s ‘VisualSupport – RemoteCall’ solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection. •Improve First Call Resolution •Reduce Time to Resolution •Increase Overall Satisfaction [Key Features] 1.Real-time Video Streaming - Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream. 2.Screen Capture - Analyze issues more effectively by taking a screenshot of what the customer is streaming. 3.On-screen Drawing - Mark important areas for the customer to see to communicate certain points more clearly. 4.Easy to Connect - All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative. [Receiving Video Support - Customers] 1.Download, install, and then launch the VisualSupport application. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3.Engage in real-time video support. 4.Close the application once video support session has ended.
WARDFLex Sizing System
Easily size your WARDFlex piping systems on the go. This tool lets you draw your gas piping layout, calculate necessary tubing sizes, and generate a Bill of Materials for your installation.
- Draw gas piping systems visually
- Calculate WARDFlex CSST and black iron pipe sizes
- Generate Bill of Materials
- Save projects for future use
- Choose supply pressure and pressure drop
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Size your WARDFlex® piping system wherever you go with the WARDFlex® Sizing System. This app allows you to determine what sizes of WARDFlex® CSST you need for your entire installation. With this app you are able to draw your gas piping system and the tubing sizes are calculated for you. Once the system is built a Bill of Materials is created to help keep track of what material you need for the job. Features Choose supply pressure and pressure drop from a preset list or enter custom values Create a visual representation of the piping system Drag and drop components into the gas piping layout Able to calculate WARDFlex® CSST and black iron pipe sizes View a Bill of Materials once the layout is complete Projects can be saved for future use
Screenshots
Verdict
The clearest difference is rating: WARDFLex Sizing System at 5.0 against VisualSupport's 4.0. WARDFLex Sizing System also leads on iOS requirement (7.0 vs 17.0). VisualSupport's advantage is ratings volume (12 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WARDFLex Sizing System holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: VisualSupport has 12 ratings behind it against 1, so its average is the more settled of the two.
| Parameter | VisualSupport | WARDFLex Sizing System |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (12 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 12 — better | 1 |
| Update frequency | Every 3 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPad |
| Requires iOS | 17.0 | 7.0 — better |
| Further details — not scored | ||
| Size | 25 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | Rsupport | Ward Manufacturing LLC |
Customer experience
VisualSupport
WARDFLex Sizing System
In-app purchases
VisualSupport
No in-app purchases
WARDFLex Sizing System
No in-app purchases
Questions
Is VisualSupport free?
Is WARDFLex Sizing System free?
Which has better reviews, VisualSupport or WARDFLex Sizing System?
Do VisualSupport or WARDFLex Sizing System have ads?
Other comparisons
